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Customer Engineer
il y a 7 jours
Key Responsibilities:
- Performs all standard service activities through Tier I unassisted. Performs standard Tier II with assistance. Able to perform routine preventative maintenance within established timeframes. Completes quality repairs.
- Responds to fab issues by communicating with other engineers and participating in escalation conference calls. Verifies operational quality of system equipment unassisted . Assists senior engineers as needed.
- Follows all checklists and procedures and ensures correct Revs of procedures and schematics are available prior to performing work.
- Strives to perform BKM’s. Uses knowledge management systems. Follows all IP guidelines.
- Able to diagnose and resolve recurring technical problem. Demonstrates consistent ability to execute escalation plan. Able to resolve Day-Day issues. Exposure to systemic issue resolution. Able to support the preparation and delivery of technical issues to internal and external stakeholders. Knowledge in fundamental theories. Minimum aid needed to read circuit diagrams. Single primary product and platform. Executes projects to reduce costs and increase uptime.
- Applies diagnostic techniques and use of documentation and test equipment with assistance from senior engineers (Testing). Has the ability to diagnose and resolve technical problems (Corrective maintenance). Uses training and experience to identify some process, software or hardware related system problems (Predictive maintains).
- Assumes responsibility for complete customer satisfaction within work area. Assists in planning, communicating, and coordinating support plans with customer management. Complies with all safety procedures and consistently demonstrates safety as a value.
Functional Knowledge:
- Has established skills to perform a range of day-to-day activities.
Business Expertise:
- Understands how the assigned duties relate to others in the team and how the team integrates with others in the discipline.
- Assumes responsibility for full customer satisfaction assuring excellent relations within assigned area.
Leadership:
- Has no supervisory responsibilities; manages own workload.
Problem Solving:
- Recognizes and solves typical problems that can occur in own work area without supervisory approval; evaluates and selects solutions from established options.
Impact:
- Impacts own team through the quality of the services or information provided; follows standardized procedures and practices and receives regular but moderate supervision and guidance.
Interpersonal Skills:
- Uses communication skills to exchange information.
Education:
Associate's DegreeSkills:
Certifications:
Languages:
Years of Experience:
2 - 4 YearsWork Experience:
Additional InformationTime Type:
Full timeEmployee Type:
Assignee / RegularTravel:
Yes, 20% of the TimeRelocation Eligible:
NoApplied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.
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Customer Support Engineer
il y a 4 semaines
Grenoble, France TEC Partners - Technical Recruitment Specialists Temps pleinJob Title: Customer Support EngineerType: PermanentLocation: GrenobleSalary: €55,000Our client is a global leader in electronics for semiconductor manufacturing. They're the force behind the electronic devices that define our world—from sleek laptops to smart cars, and everything in between.They're looking for a number of Customer Support Engineers to...
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Customer Support Engineer
il y a 1 mois
Grenoble, France TEC Partners - Technical Recruitment Specialists Temps pleinJob Title: Customer Support Engineer Type: Permanent Location: Grenoble Salary: €55,000 Our client is a global leader in electronics for semiconductor manufacturing. They're the force behind the electronic devices that define our world—from sleek laptops to smart cars, and everything in between. They're looking for a number of Customer...
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Customer Support Engineer
il y a 1 mois
Grenoble, France TEC Partners - Technical Recruitment Specialists Temps pleinJob Title: Customer Support EngineerType: PermanentLocation: GrenobleSalary: €55,000Our client is a global leader in electronics for semiconductor manufacturing. They're the force behind the electronic devices that define our world—from sleek laptops to smart cars, and everything in between.They're looking for a number of Customer Support Engineers to...
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Customer Support Engineer
il y a 4 semaines
Grenoble, France TEC Partners - Technical Recruitment Specialists Temps pleinJob Title: Customer Support Engineer Type: Permanent Location: Grenoble Salary: €55,000 Our client is a global leader in electronics for semiconductor manufacturing. They're the force behind the electronic devices that define our world—from sleek laptops to smart cars, and everything in between. They're looking for a number of Customer...
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il y a 3 semaines
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Customer Engineer
il y a 3 semaines
Grenoble, France Applied Materials Temps plein**Key Responsibilities**: - Performs all standard service activities through Tier I unassisted. Performs standard Tier II with assistance. Able to perform routine preventative maintenance within established timeframes. Completes quality repairs. - Responds to fab issues by communicating with other engineers and participating in escalation conference calls....
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Customer Engineer I
il y a 4 semaines
Grenoble, France Applied Materials Temps plein**Key Responsibilities** Performs Tier I procedures and preventative maintenance and wet-cleans, seeking assistance when needed. Assists senior engineers with corrective maintenance as needed. Disassembles, cleans and rebuilds kits as part of kit management quality. Learns and applies basic diagnostic techniques and the use of documentation and test...
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Customer Engineer
Il y a 3 mois
Grenoble, France Applied Materials Temps pleinKey Responsibilities: Performs all standard service activities through Tier I unassisted.Performs standard Tier II with assistance.Able to perform routine preventative maintenance within established timeframes.Completes quality repairs. Responds to fab issues by communicating with other engineers and participating in escalation conference calls.Verifies...
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Customer Engineer
il y a 4 semaines
Grenoble, France Applied Materials Temps pleinKey Responsibilities: Performs all standard service activities through Tier I unassisted.Performs standard Tier II with assistance.Able to perform routine preventative maintenance within established timeframes.Completes quality repairs. Responds to fab issues by communicating with other engineers and participating in escalation conference calls.Verifies...
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Customer Engineer Ii
il y a 2 semaines
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Customer Engineer
il y a 6 heures
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Customer Engineer
il y a 1 mois
GRENOBLE, France APPLIED MATERIALS Temps pleinKey Responsibilities:Performs all standard service activities through Tier I unassisted. Performs standard Tier II with assistance. Able to perform routine preventative maintenance within established timeframes. Completes quality repairs.Responds to fab issues by communicating with other engineers and participating in escalation conference calls. ...
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Customer Engineer
il y a 1 mois
Grenoble, France APPLIED MATERIALS Temps pleinKey Responsibilities:Performs all standard service activities through Tier I unassisted. Performs standard Tier II with assistance. Able to perform routine preventative maintenance within established timeframes. Completes quality repairs.Responds to fab issues by communicating with other engineers and participating in escalation conference calls. ...
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Customer Engineer
il y a 4 semaines
GRENOBLE, France APPLIED MATERIALS Temps pleinKey Responsibilities:Performs all standard service activities through Tier I unassisted. Performs standard Tier II with assistance. Able to perform routine preventative maintenance within established timeframes. Completes quality repairs.Responds to fab issues by communicating with other engineers and participating in escalation conference calls. ...
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Customer Engineer
il y a 4 semaines
Grenoble, France APPLIED MATERIALS Temps pleinKey Responsibilities:Performs all standard service activities through Tier I unassisted. Performs standard Tier II with assistance. Able to perform routine preventative maintenance within established timeframes. Completes quality repairs.Responds to fab issues by communicating with other engineers and participating in escalation conference calls. ...
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Customer Engineer I
il y a 2 semaines
Grenoble, Auvergne-Rhône-Alpes, France Applied Materials Temps pleinKey ResponsibilitiesPerforms Tier I procedures and preventative maintenance and wet-cleans, seeking assistance when needed.Assists senior engineers with corrective maintenance as needed.Disassembles, cleans and rebuilds kits as part of kit management quality.Learns and applies basic diagnostic techniques and the use of documentation and test equipment with...
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Customer Engineer III
il y a 4 semaines
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Customer Engineer III
il y a 4 semaines
Grenoble, France Applied Materials Temps pleinKey Responsibilities Is proficient on primary toolset and demonstrates ability to acquire additional systems and applications. Performs startup activities through Tier II with limited support. Able to complete qualifications with minimal assistance. Completes quality repairs. Actively responds to fab issues by communicating with engineers in other...
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il y a 1 semaine
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