Customer Solutions Manager, AGS-Tech-Field-EMEA-ScaleCSM

il y a 1 mois


Courbevoie, France AWS EMEA SARL (France Branch) Temps plein
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

As an Amazon Web Services (AWS) Customer Solutions Manager (CSM) you will be responsible for helping guide AWS customers along their multi-year journey to the cloud. In this highly visible position you will ensure that all AWS teams are working together effectively and efficiently to deliver outcomes for the customer.

In the role, you will be trusted partner to our AWS customers, leveraging your delivery experience with technical change programs to help shepherd the customer through their stages of AWS adoption. Guiding the customer through the operational, educational and governance aspects of a successful AWS cloud journey.

You will interface with AWS customers and AWS leadership, driving collaboration between the other core account groups (Sales, Support, Solutions Architecture and Professional Services), product/engineering teams, and customer teams, planning and supporting workload migrations. You will translate strategic initiatives in the account plan into executable actions, working backwards from our customers key milestones. The Delivery of education plans, roadmap to business outcome alignments, Executive Briefing Sessions, and go-live events and transitions are a few items owned by the CSM that are critical to the success of our customer’s cloud journey.

At AWS, you are encouraged to think big, invent and take ownership on customer challenges. You will not only bring the best of AWS/Amazon to our customers, you will help solve the customer’s challenges through new ideas, tools and mechanisms.

Successful candidates will have a delivery and change management background, be detail oriented, have excellent problem-solving abilities, and be exemplary communicators both at the executive and project team level. You will be a peer leader, have the ability to gain stakeholder buy-in, negotiate and lead virtual teams. Your experience and operational excellence will influence the team’s decisions, provide insight, and help drive secure and robust solutions.

You will evangelize AWS services and guide customers in adopting them. You should be passionate about delivering a great customer experience by deploying AWS solutions and inspiring innovation. You will be obsessed with contributing to the day-to-day management of your customers successful adoption of AWS.

Do you look around corners for ways to engage and service customers? Are you passionate about using technology to solve business problems that have big customer impact?

Come build the future with us.

About the team
Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

We are open to hiring candidates to work out of one of the following locations:

Courbevoie, FRA

BASIC QUALIFICATIONS

• Experience of large scale IT/digital/business transformation or migration programs at a customer facing role
• Superior written and verbal communication skills, including a demonstrated ability to effectively deliver information to c-suite/VP level
• Strong organizational governance and troubleshooting skills with precise attention to detail

PREFERRED QUALIFICATIONS

• Direct experience implementing AWS/cloud services
• Robust understanding of key technology and market trends
• PMP and/or SCRUM/Agile, SAFe certified

Amazon est un employeur engagé pour l'égalité des chances. Nous sommes convaincus qu'une main d'oeuvre diversifée est essentielle à notre réussite. Nous prenons nos décisions de recrutement en fonction de votre expérience et de vos compétences. Nous apprécions votre envie de découvrir, d'inventer, de simplifier et de construire. La protection de votre vie privée et la sécurité de vos données constituent depuis longtemps une priorité absolue pour Amazon. Veuillez consulter notre Politique de Confidentialité pour en savoir plus sur la façon dont nous collectons, utilisons et traitons les données personnelles de nos candidats.

  • Courbevoie, France AWS EMEA SARL (France Branch) Temps plein

    Basic Qualifications - Experience with presentations and speaking with executives, IT, management, and developers - Experience migrating or transforming legacy customer solutions to the cloud Are you a database specialist with deep experience in relational and/or non-relational database? Do you have a unique combination of deep technical knowledge, business...


  • Courbevoie, France AWS EMEA SARL (France Branch) Temps plein

    Are you a database specialist with deep experience in relational and/or non-relational database? Do you have a unique combination of deep technical knowledge, business acumen, and strong interpersonal skills? Amazon Web Services (AWS) is seeking a solutions architect to work with our customers and other AWS teams to help customers refactor existing workloads...


  • Courbevoie, France AWS EMEA SARL (France Branch) Temps plein

    As an Amazon Web Services (AWS) Customer Solutions Manager (CSM) you will be responsible for helping guide the largest and most complex AWS customers along their multi-year journey to the cloud. In this highly visible position you will ensure that all AWS teams are working together effectively and efficiently to deliver outcomes for the customer.In the role,...


  • Courbevoie, France AWS EMEA SARL (France Branch) Temps plein

    Are you passionate about helping customers build storage and cloud solutions? Come join us!At Amazon, we've been investing deeply in building the right solutions that allow you to derive the most value from your storage infrastructure. AWS is looking for a solutions architect for our Storage team, who will be the Subject Matter Expert (SME) helping customers...


  • Courbevoie, France AWS EMEA SARL (France Branch) Temps plein

    Experience leading complex, large scale IT/digital/business transformation or migration programs - Experience in a senior customer facing role - Superior written and verbal communication skills, including a demonstrated ability to effectively deliver information to C-suite/VP level - Strong organizational and troubleshooting skills with precise attention to...


  • Courbevoie, France AWS EMEA SARL (France Branch) Temps plein

    As an Amazon Web Services (AWS) Customer Solutions Manager (CSM) you will be responsible for helping guide the largest and most complex AWS customers along their multi-year journey to the cloud. In this highly visible position you will ensure that all AWS teams are working together effectively and efficiently to deliver outcomes for the customer.AWS Sales,...


  • Courbevoie, France AWS EMEA SARL (France Branch) Temps plein

    Are you passionate about Artificial Intelligence, Machine Learning, and GenerativeAI? Are you passionate about helping customers build solutions leveraging the state-of-the-art AI/ML/GenAI tools on Amazon Web Service (AWS)? Come join us!At Amazon, we’ve been investing deeply in artificial intelligence for over 20 years, and many of the capabilities...


  • Courbevoie, France AWS EMEA SARL (France Branch) - G48 Temps plein

    **Basic Qualifications**: - Experience leading complex, large scale IT/digital/business transformation or migration programs - Experience in a senior customer facing role - Superior written and verbal communication skills, including a demonstrated ability to effectively deliver information to C-suite/VP level - Strong organizational and troubleshooting...


  • Courbevoie, France AWS EMEA SARL (France Branch) - G48 Temps plein

    DESCRIPTIONAn AWS Technical Account Manager is a trusted advisor and cloud operations architect for our Enterprise Support customers. As a trusted advisor you’ll have a direct impact in helping our customers gain the most value from cloud technology. You’ll craft and execute strategies to drive our customers’ adoption and use of AWS services. You will...

  • Strategic Customer Engagements

    il y a 4 semaines


    Courbevoie, France AWS EMEA SARL (France Branch) Temps plein

    AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success....

  • Global Account Manager

    il y a 2 semaines


    Courbevoie, France AWS EMEA SARL (France Branch) - G48 Temps plein

    AWS is seeking a world class sales professional to manage global customer relationships with one of the largest Energy companies in the world. The Global Account Manager (GAM) will be responsible for providing global business leadership and management of this global account. You will build and maintain key relationships, develop and manage opportunities,...


  • Courbevoie, Île-de-France Amazon Temps plein

    As an Amazon Web Services (AWS) Customer Solutions Manager (CSM) you will be responsible for helping guide the largest and most complex AWS customers along their multi-year journey to the cloud. In this highly visible position you will ensure that all AWS teams are working together effectively and efficiently to deliver outcomes for the customer.AWS Sales,...


  • Courbevoie, France Amazon Temps plein

    Description As an Amazon Web Services (AWS) Customer Solutions Manager (CSM) you will be responsible for helping guide the largest and most complex AWS customers along their multi-year journey to the cloud. In this highly visible position you will ensure that all AWS teams are working together effectively and efficiently to deliver outcomes for the...


  • Courbevoie, France AWS EMEA SARL (France Branch) - G48 Temps plein

    As a Security and Compliance Solutions Architect at AWS, you’ll build technical relationships with customers of all sizes and operate as their trusted advisor, ensuring they get the most out of the cloud at every stage of their journey.You’ll manage the overall technical security relationship between AWS and our customers, making recommendations on...


  • Courbevoie, France AWS EMEA SARL (France Branch) Temps plein

    AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success....

  • Senior Ai Solutions Architect

    il y a 4 semaines


    Courbevoie, France NVIDIA Temps plein

    NVIDIA’s Worldwide Field Operations (WWFO) team is looking for a Data Science focused Solution Architect with expertise in Machine Learning (ML), Deep Learning (DL) and Data Science platforms. Exposure to inferencing technology (e.g., understanding of model compression techniques, model compilation or model serving) would be an added value. In our...


  • Courbevoie, France AWS EMEA SARL (France Branch) Temps plein

    As a Cloud Infrastructure Consultant, you will help our customers and partners by collaborating with them on key engagements. You will support them by delivering solutions tailored to their business needs.You will help with developing production grade code and will be involved in architecture design while working as part of larger teams. You will assist...


  • Courbevoie, France AWS EMEA SARL (France Branch) - G48 Temps plein

    This role is based in France, but we have other roles across EMEA. Solutions Architects work hand in hand with AWS customers and partners to help them make the most of the Cloud. They are at the crossroads of business and technology and engage with organisations at all stages of cloud adoption. Solutions Architects are responsible for creating and presenting...


  • Courbevoie, France BYD Temps plein

    About BYD Our Purpose is to build a zero-emission future that reconnects humanity with nature. We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team. BYD is a leading, high-tech multinational, based in Shenzhen, China. Operates in four core fields of IT, automotive, new...


  • Courbevoie, France AWS EMEA SARL (France Branch) Temps plein

    As a Senior Cloud Application Architect, you will be engaged in complex projects with autonomy and discretion, often involving multiple Amazon and customer teams. On a daily basis, you will work with customers and partners, guiding and supporting them through planning, prioritization and delivery of complex transformation initiatives, while collaborating...