AV & IT Technician

3829BR

Aga Khan Academies

The position

Purpose:

The job involves installing, maintaining, and operating audio-visual and IT equipment for various events, ensuring their proper storage, transportation, and setup. Responsibilities include performing quality checks, assembling and disassembling equipment, laying cables, and inspecting installations for safety compliance. Additionally, the role requires configuring and troubleshooting computer systems, providing technical support, and managing user accounts.

Main Responsibilities:

Install and maintain audio-visual equipment including display devices, projectors, televisions, camera systems, video teleconferencing systems (VTC), microphones, and speakers. Perform equipment storage and transportation activities in a safe and secure manner. Set up and operate audio-visual equipment for training, presentations, meetings, and conferences. Perform equipment additions, removals, repairs, replacements, and inspections. Conducting sound, visual, and performance quality checks on AV equipment during live events. Assemble and disassemble audio-visual equipment as needed. Laying electrical and sound cables. Inspecting mountings and electrical equipment to ensure they conform to health and safety regulations. Installing and configuring computer hardware, software, systems, networks, printers, and scanners. Monitoring and maintaining computer systems and networks to ensure smooth operation and to identify and address problems promptly. Troubleshooting system and network problems, diagnosing and solving hardware or software faults. Providing technical support to end-users either face-to-face, over the phone or via email. Setting up new user accounts and profiles and handling password issues. Conducting regular system backups and data recovery in case of system failures. Managing and keeping track of IT inventory and equipment. Keeping up-to-date with emerging technologies and industry trends and updating computer systems, software, and hardware accordingly. Connect the projectors and the sound system in the classroom for smooth teaching and learning.

The requirements

An AV (Audio-Visual) technician plays a crucial role in ensuring the smooth operation of audio and visual equipment in various settings such as conferences, events, meetings, and productions. Here are the qualifications and skills required for this role:

Education:

At least a diploma in EEE or Computer science or equivalent is often the minimum requirement. However, vocational training, an associate degree, or certification programs in audio engineering, video production, or related fields can be beneficial. Experience and Technical Skills Experience: Practical experience in audio-visual setup and operation is highly valuable. This can be gained through internships, entry-level positions, or volunteer work in AV-related roles. Technical Knowledge : A strong understanding of audio and visual equipment, including but not limited to sound systems, microphones, projectors, displays, lighting systems, and control systems. This includes knowing how to set up, operate, troubleshoot, and maintain this equipment. The person Must understand Digital Front of House Mixers such as Allen & Heath SQ6, Soundcraft Digital Recording, Line Array Systems, Led DMX lighting control desk programming for scenes using Avolites Desk, Management of Led Screen and Implementation. Technical Proficiency on IT : Strong technical skills are essential, including knowledge of computer hardware and software, networking fundamentals, audiovisual equipment, and systems integration. Required Attributes: Problem-solving skills: Ability to quickly diagnose and resolve technical issues that may arise during events or productions. This requires strong troubleshooting skills and the ability to think on your feet. Communication Skills: Effective communication is essential for interacting with clients, colleagues, and event organizers. AV technicians need to listen to instructions carefully and convey information clearly and concisely. Organization and Time Management : AV technicians often work on multiple projects simultaneously, so they need to be well-organized and capable of managing their time efficiently to meet deadlines. Attention to Detail : Precision is key when setting up and adjusting audio and visual equipment to ensure optimal sound and picture quality. Teamwork: Collaborating with other technicians, event planners, and clients is common in this role, so being a team player is essential. Knowledge of AV Software : Familiarity with software used for audio mixing, video editing, and AV control systems can be advantageous. Physical Stamina: The job may involve lifting heavy equipment and standing for long periods, so good physical health and stamina are important. Adaptability: Technology evolves rapidly, so you need to stay updated with the latest trends and be adaptable to new technologies and methodologies. Customer Service Skills: Providing excellent customer service and ensuring client satisfaction is paramount in this role. Overall, a combination of technical expertise, problem-solving abilities, communication skills, and a customer-focused attitude are essential for success as an AV technician.

Sector

Social Development

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