Chief Steward

Company Description

Your team and working environment:

Edmonton's "Chateau on the River" For more than 100 years, Fairmont Hotel Macdonald has effortlessly delivered timeless luxury in the heart of downtown Edmonton. Nestled upon the North Saskatchewan River Valley, the hotel's charm and ever-evolving elegance has earned it the spotlight as one of the city's most sought after locations. A storied past, an unparalleled present, and a future to be reckoned with, Fairmont Hotel Macdonald has set the stage for luxury in the heart of the city. Edmonton's only four-diamond "Chateau on the River" offers unparalleled views of North America's largest expanse of urban parkland. Boasting dignified style and timeless grace, each of our 198 classically designed guestrooms, including specialty suites, are tastefully adorned with the finest amenities. In 2016, we forever changed the game in luxury was we unveiled a completely re-designed Fairmont Gold and Lounge. Delivering personalized and discreet service, this hotel within a hotel offers an unrivalled experience unlike any other the city has seen, and likely ever will. From seasonally inspired menus to dining experiences that will satisfy any craving, see what our chefs are preparing in our confederation lounge and our award winning restaurant, The Harvest Room. 

Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS 

Job Description

Chief Steward (Full Time)

Every memorable dining experience at Fairmont Hotels and Resorts begins behind the scenes with our Food & Beverage team's commitment to safe, efficient operations. Showcase your Leadership Strengths and model our service Culture as Chief Steward, where you will ensure superior standards of all flatware, tableware and Kitchen Equipment in support of our Food and Beverage Departments.

What you will be doing:

Reporting to the Executive Sous Chef, responsibilities and essential job functions include but are not limited to the following:

Liaise with the Kitchen department to ensure cleanliness, hygiene and equipment maintenance standards are adhered. Adhere to budgetary guidelines and par levels with respect to breakage, inventory, chemicals and preventative maintenance of Pot and Dish Machines. Develop, motivate, lead, coach and monitor performance of all team members on a daily basis. Consistently offer professional, friendly and proactive guest service while supporting fellow Colleagues, leaders and departments Balance operational, administrative and Colleague needs. Ensure all banquet event orders are reviewed and ensure proper set-ups are in place. Prepare monthly reports on shortages in china silverware and equipment and requisition replacements as required while following budget guidelines. Work closely with the Chef, Director of Banquets & Catering to anticipate guest needs.

Physical Aspects of Position (include but are not limited to):

Constant standing and walking throughout shift. Frequent lifting and carrying up to 30 lbs. Occasional kneeling, pushing, pulling, lifting. Occasional ascending or descending ladders, stairs and ramps.
Qualifications

Your experience and skills include:

Previous leadership experience required (in a Stewarding Department preferred) Ability to work under pressure in fast paced environment. Strong interpersonal and problem solving abilities. Working Knowledge in regards to labor forecasting, scheduling and expense forecasting is an asset. Strong interpersonal and problem solving abilities. Computer knowledge in Microsoft Window applications required. University/College degree in a related discipline an asset. Highly responsible & reliable. Ability to work cohesively as part of a team. Ability to focus attention on guest needs, remaining calm and courteous at all times.

Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining work authorization documents.

Additional Information

What is in it for you: 

Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year),for full time permanent status employees 

Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees 

Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide 

Comprehensive wellness platform (LifeWorks) for employee mental health and wellbeing support

Learning programs through our Academies designed to sharpen your skills 

Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 

Career development opportunities with national and international promotion opportunities. The sky is your limit 

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