Chef des Ventes Export

Are you looking for an exciting opportunity in a company at the forefront of manufacturing and innovation and committed to sustainability? Join us

About us

DS Smith is a leading provider of sustainable fibre-based packaging worldwide, which is supported by recycling and papermaking operations. We play a central role in the value chain across sectors including e-commerce, fast moving consumer goods and industrials. Through our purpose of ‘Redefining Packaging for a Changing World’ and our Now and Next sustainability strategy, we are committed to leading the transition to the circular economy, while delivering more circular solutions for our customers and wider society – replacing problem plastics, taking carbon out of supply chains and providing innovative recycling solutions.

About the role

Main responsibilities:

Implements the company's sales policy in its geographical area, working closely with the intern sales teams. Follow up and develop the sales with current and new customers. Participate to set up the right sales policy (including budget proposals) Provide made-to-measure offers to each customer and initiate the development of new products. Collect marketing information (customer, product, etc.). Communicate sales forecasts. Manage customer relations (profitability, invoicing follow-up, deliveries, complaints, etc.). Respect and apply the health and safety rules defined by the safety policy and internal regulations in place. Depending on the needs of the group, may be asked to carry out additional tasks. Apply the company price policy.

Sales:

Follow up current customers Prospection and find out about the market potential Target potential customers in line with the sales strategy Analyze customer needs and identify levers to take advantage of Participates in the development of technical solutions Build commercial offers Negotiate in line with the price policy Provide technical assistance / deals with complaints Manages customer portfolio in line with the objectives set by the management Propose an annual budget and submit it to the Sales Manager for approval Carry out day-to-day management in close collaboration with the inside sales team Carry out common sale actions with cross-functional departments Keep a record of his/her activity in the CRM Prepare and proposes responses to tenders Take part in the group's continuous improvement working sessions / participate in the Commercial Excellence projects

Quality:

Ensure that the Quality Management System (QMS) respond to the customer needs, requirements and satisfaction. Apply the Management's Quality policy and the rules and procedures defined in the documentation system Take part in progress initiatives to improve quality and reduce customer complaints Implement the corrective actions and improvement programs

Health & Safety:

Apply the management's hygiene policy and the rules and procedures defined in the documentation system Take part in identifying and controlling risks, and in improving the workplace hygiene management system Apply management's safety policy and the rules and procedures defined in the documentation system Participate in identifying and controlling the risks and improving the occupational health and safety management system Is committed to respect and apply the highway code

About you

Education & Certifications:

Business school diplomas, Masters Other diplomas with solid experience + 10 years

Experience & Specific job requirements:

Demonstrated experience in a similar position in other packaging companies 10 years' experience in selling non-standard products To be familiar with paper and corrugated board manufacturing processes, as well as printing processes Solid experience in leading Sales teams Ability to meet and/or exceed objectives (volume, margin, targets) Strong negotiations skill Curiosity, dynamism, enthusias Autonomy (ability to organise and take initiatives) Open-mindedness, good interpersonal skills, enjoyment of human contact Ability to listen, ability to work in a team, availability Computer skills Fluency in an export language (English, German)

Location: Kunheim (68) + regular travels

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