Description

We are hiring a Consultant Order Fulfillment in our location in Schiltigheim , France to play a crucial role by making the link between dealers/direct customers and all internal operation teams. This role offers blend of responsibilities allowing you to contribute to our customer’s satisfactions. What You Will Be Doing: ●You will be responsible for processing of orders in the assigned area of business, customer satisfaction and support. ●You will be exposed to medium complexity daily business projects in dealer business for growth purposes.●Without supervision, you will work closely with assigned dealership network and/or direct customers as well as a wide variety of internal teams (material management, scheduling, factories, logistics, marketing, sales) to ensure on time & complete delivery of our products according to customer needs. ●You will manages the entire life cycle of an order, production scheduling & order amendments, delivery planning, logistics, export if needed.●You will support different business models as needed, monitors & improves performance using critical thinking & effective communication skills.●You will Contributes to team success through various admin tasks (pending orders, DNI, specials priority list, other team specific tasks etc.) Your Future Team: Welcome to our French Customer Service team. We’re a dynamic team of 9 people driven by a customer centric and continuous improvement mindset. If you are looking for a role where you can apply communication skills, learn about ours dealers and customer, don’t hesitate to apply Who You Are:  Required Skills and Competencies  •College Degree or two-year technical degree (or BTEC Higher National Diploma) •Curiosity & Learning capabilities, Adaptability•Customer oriented mindset•Attention to details Preferred Skills and Competencies •French is the common working language, English could be necessary to communicate with the global team across the regions•Strong relationship building skills•Effective communication skills•Planning and organization skills Who We Are: Steelcase is a global design and thought leader in the world of work. Along with our expansive community of brands, we design and manufacture innovative furnishings and solutions to help people do their best work in the many places where work happens. Why People Choose to Work with Us: At Steelcase, we put people at the center of everything we do. We understand the role of work and believe that it can bring meaning and purpose to the lives of our customers and our employees. We prioritize supporting our employees both in and out of work, in all aspects of their lives. When we bring our talents together, we make a positive lasting impact through our work and communities. Who We Are:Steelcase is a global design and thought leader in the world of work. Along with our expansive community of brands, we design and manufacture innovative furnishings and solutions to help people do their best work in the many places where work happens.Why People Choose to Work with Us: At Steelcase, we put people at the center of everything we do. We understand the role of work and believe that it can bring meaning and purpose to the lives of our customers and our employees. We prioritize supporting our employees both in and out of work, in all aspects of their lives. When we bring our talents together, we make a positive lasting impact through our work and communities.  What Matters to Us: More than qualifications, we’re looking for talent and potential. We are proud to have a diverse and inclusive workforce, and we're always looking to improve our global community. We value applicants who are comfortable interacting with people different from themselves, building mutual respect and positive relationships. We invite people from all backgrounds and genders to apply. If we can make the application process easier through accommodation, please email us at myhr@steelcase.com. Steelcase provides employment opportunities to all qualified employees and applicants without regard to race, color, creed, genetic information, religion, national origin, gender, sexual orientation, gender identity and expression, age, disability, or veteran status and bases all employment decisions only on valid job requirements. We are proud to be recognized for our inclusive workforce by the Corporate Equality Index for the past nine years. Steelcase is a MVAA- Silver Level Veteran-Friendly Employer. Steelcase recognizes the amazing experiences and skills that Veteran's possess. We encourage all Veterans and Veteran Spouses to apply.Please see our Working at Steelcase Document for more detailed benefits and compensation information.If you’re interested in Steelcase, but this isn’t the right time or role, join our Talent Community to be updated on future openings in your area(s) of expertise.

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