AI Senior Manager

il y a 5 jours


IssylesMoulineaux, France Geopost Temps plein

About Geopost

Geopost, a European leader in parcel delivery and solutions for e-commerce, operates in more than 50 countries across all continents through its network of expert delivery brands, including: DPD, Chronopost, SEUR, BRT, Speedy and Jadlog. Leveraging its industry-specific expertise, Geopost is further growing the development of Out-Of-Home delivery services with Pickup, the densest parcel shop and locker network in Europe and is also expanding temperature-controlled solutions for food and healthcare business. In a world of acceleration and transformation, Geopost engages and embraces new e-commerce territories with ESW via Asendia, epicery and Pourdebon.com.

With 57,000 employees, Geopost endeavors to make commerce more convenient, profitable and sustainable for their customers and communities. Committed to becoming an international reference in sustainable delivery, Geopost is the first global delivery company to have its roadmap to Net Zero by 2040 approved by the Science Based Targets initiative (SBTi).

Part of the La Poste group, Geopost generated a €15.7 billion revenue and delivered 2.1 billion parcels worldwide in 2023.


Job Overview

Your responsibility will be to develop, deploy and maintain a selected scope of Solutions of our AI based solutions. As AI Senior Manager within Data Science department, you will be in charge to cooperate actively with all IT departments and Business functions Operations, Sales & Marketing, Customer Services. Close cooperation with business stakeholders will drive you to understand their strategic requirements and stakes. You will actively set-up the products vision alongside the business product owners. Your main objective will be to define and secure the roadmap of deliveries of Projects and Products. To implement the chosen solutions and associated features & enhancements (what, when, how, why), you will have to coordinate the different IT actors (development teams, support teams, etc.).

You are responsible for creation of value within your scope. Your responsibility will be also to implement but also contribute actively to Geopost IT Group Strategy by proposing leading and innovative IT solutions based on AI technology.


Job Description

You will be responsible of the following activities:

IT program management for new Projects which includes the handling of the business request, design, planning, prioritization, development, testing and related detailed documentation, support, maintenance, and production of IT solutions. You will collaborate with IT Product Manager and you will coordinate different IT resources (Internal and External Providers) to support the Product Development and will be a key partner to business stakeholders. Group Solutions AI Senior Manager

Deployment of the applications within the Business Units

Be a key actor to propose innovative solutions to support new Use-Cases, liaising with our AI Partner Provider.

Provide know-how to evaluate the performance of generative models, NLP/NLU solutions and identify possible improvements using techniques such as cross-validation, problem-specific evaluation metrics, and optimization methods.

You will also be collaborate for securing run and maintenance of live AI based applications under your responsibility :

  • Follow-up of SLA’s and liaise with Support teams to secure Service provided by solutions across the BUs
  • Secure that documentation is kept up-to date with evolutions of each product: overall features description, solution Architecture Design, Training material (such as user guide, tutorial, …).
  • Secure Change management process to ensure continuous adoption / usage of the Solutions.

Establish Geopost AI community, to animate AI initiatives across Geopost HQ and BUs


Profile & Skills

  • Understand the fundamental concepts of Machine Learning, Artificial Intelligence, Conversational Bots technologies, such as Generative AI, GPT architecture, LLM models and NLP/NLU.
  • Experience and strong interest in Data Science is a key competence for this position.
  • You have a first successful experience in a similar position or successful technical experience in leading solutions based on AI Technologies (team management, architecture, development, etc.).
  • You are familiar with IT product and project management and know the complete lifecycles and different implementation methods (Agile, Waterfall).
  • You have real IT / Tech competences and can show vision and leadership on complex subjects.


To successfully complete your role, you will carry out the following:

  • Leading working groups in an international environment by combining technical and business skills.
  • Elaborating with Business stakeholders the roadmap of deliveries.
  • Managing the Products backlog, prioritizing, communicating.
  • Managing the relationship with IT service providers
  • Managing internal and external team resources, monitoring the workload and adapting resources level
  • Collaborating with other IT Product Managers and Process & IT teams (Process, Infrastructure, Architecture, Operations & Support) to set-up the solutions and anticipate cross-functional and technical dependencies working in the highest standards of performance.
  • Working in collaboration with teams to choose the right technologies and software solutions.
  • Maintaining excellent relations with all partners act cross-functions (Marketing, Operations, Subsidiaries, External or Internal Actors).
  • Making sure that the applications are satisfying the criteria defined in the SLAs to support Business operations.
  • Monitoring and contributing to the deployment processes in subsidiaries (roll-out method, support, training, functional documentation, transition management, post-mortem).
  • Managing key performance indicators (impact, time, budget, risk, quality) and associated reporting


Technical environment:

  • Tools, libraries, and platforms used to develop generative AI solutions, libraries specific to natural language processing (NPL and NLU techniques)
  • Applications landscape technical environment: Web / Open Source
  • Languages: Python, R
  • Open-source IA generative model, LLM
  • Other Tools: JIRA, Confluence.


Key skills:

  • Entrepreneurial mindset, true driving force for the success of your perimeter.
  • Appetence and competence on technical subjects especially on AI Technology
  • Be proactive, keen on technological watch
  • Open to change.
  • Ability to analyse, synthesize and bridge between business and technical areas.
  • Effective communication with various stakeholders at different level of the Organization (IT, Marketing, Operations, Customer Service, Finance, etc.).
  • Fully operational international English is mandatory.


The position is based at our head office in Issy-les-Moulineaux


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