Conseiller support

il y a 3 semaines

SaintPierredesCorps, Centre-Val de Loire, France Nextlane Temps plein

About Us

At Nextlane , we don't just develop software solutions – we create the future of the automotive industry.

We are a company that combines advanced technology with a clear vision: simplifying and digitizing every step of the automotive customer journey, empowering manufacturers and dealerships to thrive in a constantly evolving market.

We believe in the value of every team member, offering opportunities for you to develop and contribute to meaningful solutions.

So… What does it mean to be a #Nextlaner?

Be part of a growth-oriented culture .

Collaborate with colleagues from all over the world.

Believe in the Power of ideas and the diversity of thought .

Be committed to provide an environment where you can learn, grow, and collaborate on projects that make a global impact.

Our success is measured not just by results, but also by the growth and satisfaction of those who are part of our company.

At Nextlane, you'll have the opportunity to innovate , push boundaries , and work on solutions that are transforming the automotive world.

Your Responsibilities:

As a key member of the team, you will be responsible for:

  • Provide technical and functional support to customers working in the automotive distribution sector, particularly on PR plates.
  • Take charge of support requests (Level 2 and 1 if necessary) and ensure their follow-up in internal tools.
  • Diagnose technical and functional incidents, draw up analysis reports and propose appropriate solutions.
  • Establish and monitor action plans to resolve problems encountered.
  • Communicate with customers and partners by telephone and e-mail to keep them informed of actions taken.
  • Accurately qualify incidents and pass them on to development teams if correction is necessary.
  • Detect emergencies and alert in case of risk of customer dissatisfaction.
  • Participate in the continuous improvement of support processes and enrich the knowledge base.

‍ What We're Looking For:

  • Experience:
  • Experience as an IT or business software support technician
  • Experience as a warehouseman or similar position in automobile distribution would be a plus
    • Languages: French / English
      • Communication: Strong communication skills, both verbal and written.
        • Technical Skills:
        • Good knowledge of IT tools and business software.
        • Use or support of tools such as Sage X3 Warehousing (ex Sage Geode), Sigma WMS or Logys WMS would be a plus.
        • Knowledge of Icar DMS would be a plus.
        • Knowledge of programming and/or SQL appreciated.
          • Interpersonal Skills:
          • Quick understanding and analysis.
          • Excellent oral and written communication skills.
          • Ability to work in a team and collaborate with diverse profiles.
          • Ability to escalate issues when necessary.
          • Ability to organize one's work efficiently.
          • Capacity to share knowledge and acquire new skills.
          • Analytical thinking, initiative, responsiveness.
          • Ability to collaborate in a diverse and dynamic environment.

  • Conseiller support

    il y a 2 semaines

    Saint-Pierre-des-Corps, Centre-Val de Loire, France Nextlane Temps plein

    At Nextlane , we don't just develop software solutions – we create the future of the automotive industry. Provide technical and functional support to customers working in the automotive distribution sector, particularly on PR plates. Take charge of support requests (Level 2 and 1 if necessary) and ensure their follow-up in internal tools. ...

  • Conseiller support

    il y a 1 semaine

    Saint-Pierre-des-Corps, Centre-Val de Loire, France Nextlane Temps plein

    At Nextlane , we don't just develop software solutions – we create the future of the automotive industry. Provide technical and functional support to customers working in the automotive distribution sector, particularly on PR plates. Take charge of support requests (Level 2 and 1 if necessary) and ensure their follow-up in internal tools. Participate...

  • Conseiller support

    il y a 3 semaines

    Saint-Pierre-des-Corps, Centre-Val de Loire, France Nextlane Temps plein

    About UsAt Nextlane, we don't just develop software solutions – we create the future of the automotive industry.We are a company that combines advanced technology with a clear vision: simplifying and digitizing every step of the automotive customer journey, empowering manufacturers and dealerships to thrive in a constantly evolving market.We believe in...

  • Conseiller support

    il y a 7 jours

    Saint-Pierre-des-Corps, Centre-Val de Loire, France Nextlane Temps plein

    About Us At Nextlane , we don't just develop software solutions – we create the future of the automotive industry. We are a company that combines advanced technology with a clear vision: simplifying and digitizing every step of the automotive customer journey, empowering manufacturers and dealerships to thrive in a constantly evolving market. ...

  • Conseiller Clientèle en astreinte tps partiel et we

    il y a 2 jours

    Saint-Pierre-des-Corps, Centre-Val de Loire, France Repartim Temps plein

    EntrepriseBienvenue chez Repartim... Enfin presque Notre ambition ? Être le N°1 de la réparation en nature, au service des assureurs, des bailleurs, et des particuliers. Et vous, vous voulez devenir le N°1 ?Repartim s'impose depuis plus de 50 ans comme spécialiste du dépannage d'urgence et des travaux tout corps d'état au sein de l'habitat...

  • Collaborateur Comptable Confirmé

    il y a 2 semaines

    Saint-Pierre-des-Corps, Centre-Val de Loire, France HARRY HOPE Temps plein

    A propos de la sociétéHarry Hope, cabinet de recrutement accompagne candidats et entreprises dans leurs recherches des meilleures opportunités en France et à l'international. Afin de mieux répondre à vos enjeux, tous nos consultants sont spécialisés par secteur d'activité et zone géographique.Description du posteUn cabinet d'expertise comptable...

  • Collaborateur Comptable Confirmé

    il y a 2 semaines

    Saint-Pierre-des-Corps, Centre-Val de Loire, France HARRY HOPE Temps plein

    A propos de l'entreprise : Harry Hope, cabinet de recrutement accompagne candidats et entreprises dans leurs recherches des meilleures opportunités en France et à l'international. Afin de mieux répondre à vos enjeux, tous nos consultants sont spécialisés par secteur d'activité et zone géographique. A propos du poste : Un...

  • Collaborateur Comptable Confirmé

    il y a 2 semaines

    Saint-Pierre-des-Corps, Centre-Val de Loire, France Harry Hope Temps plein

    Un cabinet d'expertise comptable dynamique, implanté à Saint Pierre des Corps recherche un Collaborateur Comptable Autonome (H/F) pour renforcer son équipe.Au sein d'un cabinet à taille humaine, composé de 6 personnes en comptabilité (dont un expert-comptable et un chef de mission), vous serez en charge d'un portefeuille d'environ 50 dossiers en...

  • Ingnieur Maintenance HF

    il y a 4 semaines

    Saint-Pierre-des-Corps, Centre-Val de Loire, France ALTRAD ENDEL Temps plein

    En qute dun nouveau dfi industriel Rejoigneznous ALTRAD ENDEL recrute un Ingnieur Maintenancesur ses activits industrielles Le poste est bas Saint Pierre des Corps (37).Rle indispensable lentreprise en qualit dIngnieur Maintenancevous serezen appui et conseil auprs des oprationnels sur les oprations de maintenance pour dvelopper de nouveaux contrats...

  • Technicien support informatique

    il y a 4 semaines

    Saint-Laurent-Nouan, Centre-Val de Loire, France Manpower NANTES INFORMATIQUE Temps plein

    Le poste de Technicien support informatique - 41 Saint Laurent Nouan (H/F)Manpower NANTES INFORMATIQUE recherche un Technicien Support Informatique motivé et dynamique pour rejoindre l'équipe. Vous interviendrez auprès des utilisateurs pour assurer le bon fonctionnement de leur environnement de travail informatique. Vos missions principales : - Gérer...