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Operations Project Manager H/F
Il y a 2 mois
Vous êtes curieux·se et aimez comprendre les tendances de demain, vous challenger et expérimenter de nouveaux dispositifs ? Et si vous veniez travailler avec nous…
Rejoindre The BVA Family c’est avant tout participer à une aventure humaine
Afin de participer à la réalisation de nos études et nos projets de R&D, nous recherchons un · e Operations Project Manager pour rejoindre notre équipe Data Factory . Vous aurez l’opportunité de travailler pour des clients de l’univers du luxe, de la banque-assurance, automobile, télécom-multimédia, tourisme, transport, industrie, du commerce et de la distribution.
Ce que nous pouvons accomplir ensemble …
Intégré·e à une équipe agile et pluridisciplinaire (Data Engineers, Data Scientists, UX Designer, DevOps) vous participerez activement à la conception et à la réalisation de nos dispositifs d’études.
Véritable team player, vous aurez pour mission :
- Participer à la mise en place des projets dès leur kickoff,
- Conseiller les équipes études sur les bonnes pratiques d’optimisation de questionnaire,
- Conseiller les équipes sur les techniques de collectes via web, téléphonie, réseaux sociaux, web app, applications mobiles…,
- Optimiser le design du questionnaire pour une meilleure expérience répondant,
- Intégrer et gérer les données de nos clients,
- Mettre en place le processus d’échantillonnage,
- Intervenir sur l’optimisation des campagnes email (délivrabilité, nudge, responsive …),
- Monitorer nos dispositifs de collecte de données et accompagner l’équipe étude sur l’amélioration continue durant la vie du projet.
Résolument client oriented, vous assurez le suivi des indicateurs et participez à l’amélioration continue de nos pratiques et de nos infrastructures techniques. Vous aurez également un rôle moteur dans la communication et la relation client interne au quotidien.
Vous êtes la perle rare car …
- Vous êtes diplômé·e d’un Bac +3/5 et vous justifiez d’une expérience de 1 à 3 ans, une expérience technique en Institut d’études serait un plus.
- Votre dynamisme et votre aisance relationnelle vous permettent d’être facilement en contact avec tous les experts métier dans une constante posture Client Centric.
- Votre attitude Solution Oriented et votre réactivité font de vous un team player reconnu·e et apprécié·e.
- Une première expérience en gestion de campagne mail (délivrabilité, gestion des relances, planification, reporting) ou SMS, est appréciable.
- Vous êtes passionné·e par le web et les nouvelles technologies et disposez de notions en SQL. La connaissance de HTML / CSS serait un plus.
- Vous avez une forte capacité de synthèse et de priorisation, un esprit analytique poussé et êtes force de proposition.
- Vous êtes organisé·e, rigoureux·se et autonome avec un bon niveau d’anglais.
On est fait pour vous car …
- Nous avons gardé notre esprit start ’up : collaboration, reconnaissance, convivialité et esprit d’initiative font partie de nos valeurs.
- En tant qu’entreprise à missions, nous avons à cœur d’éclairer et d’accompagner les organisations pour construire des solutions performantes et un futur positif.
- Nous associons nos collaborateurs à la construction de l’entreprise en leur proposant des projets transversaux dans lesquels s’investir.
- Nous réinventons chaque jour notre manière de travailler, notre objectif : souplesse, agilité et flexibilité C’est pour cette raison que nous sommes en Home Office 3 jours / semaine.
- Dans une démarche d’entreprise apprenante, le développement des compétences de nos collaborateurs est au cœur de notre organisation.
- La politique de recrutement de The BVA Family vise à améliorer l’égalité femme-homme et l’emploi des travailleurs en situation de handicap.
