![A&O IT Group](https://media.trabajo.org/img/noimg.jpg)
Permanent Desktop Support Engineer
il y a 2 semaines
Our next IT Support Engineer hero? Join our global team of over 1,000 engineer support heroes, and work with some of the world’s leading brands, from high-street giants to energy multinationals and financial institutions.
Not only will you be working alongside a highly experienced and dedicated project team, but you will also have an opportunity to gain exposure to the latest hardware and tools, including our own bespoke engineer software.
Your success is our success and that’s why we will support you in reaching your full potential through ongoing training and development. Handle Incidents and Service Requests and near desk support;
Collaboration and Communication services and devices including smart phones, desktop phones, mobility devices, streaming media systems (video conferencing) and other End User computing Hardware devices and associated system Software;
Meeting room support as required.
Provide effective Deskside Support Services in accordance with the appropriate Performance Standards;
You will have a minimum 5 years’ experience in Windows Desktop support (on site / factory environment)
Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems (e.g. ServiceNow).
Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
Excellent communication, rapport building and internal customer service skills.
Combining over 50 years expertise, and boasting an extensive global network, whilst remaining privately owned, A&O IT Group is a trusted IT services partner to clients globally.
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