Desktop Support Engineer

Il y a 5 mois


Le Trait, France A&O IT Group Ltd Temps plein

**Our next IT Support Engineer hero?**

Join our global team of over 1,000 engineer support heroes, and work with some of the worlds leading brands, from high-street giants to energy multinationals and financial institutions.

Not only will you be working alongside a highly experienced and dedicated project team, but you will also have an opportunity to gain exposure to the latest hardware and tools, including our own bespoke engineer software.

Your success is our success and thats why we will support you in reaching your full potential through ongoing training and development. We take reward and recognition seriously, each quarter we recognise service excellence globally as part of our Engineer Hero Awards.

**A&O IT Group**

As a successful and growing global IT services provider, A&O IT Group deliver fully managed IT solutions and cyber security services. Combining over 50 years expertise, and boasting an extensive global network, whilst remaining privately owned, A&O IT Group is a trusted IT services partner to clients globally.

**The role**:

- Deliver first class service and problem resolution for customer issues.
- Provide timely communication on issue status and resolution.
- Maintain ticket updates for all reported incidents.
- Install, upgrade, maintain and troubleshoot for printers and other IT assets.
- Perform preventative maintenance tasks on computer hardware.
- Complete remedial repairs on Desktops, laptops, printers, mobile devices, and other peripheral equipment
- Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.

**About you**:

- You will have a minimum 5 years experience in Windows Desktop support (on site/factory environment)
- Experience in:

- Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems (e.g. ServiceNow).
- Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
- Proven analytical, troubleshooting, and problem-solving skills.
- The ability to multi-task, effectively determine priorities and meet SLAs.
- Excellent communication, rapport building and internal customer service skills.

If you are interested in the opportunity to work onsite with one of A&O IT Groups key clients, carrying out a wide range of IT related services, meeting a wide range of technical challenges and providing an excellent experience for our customers we would love to hear from you.

Learn more about life at A&O IT Group and our opportunities on our website IT Engineer Careers page.
- We encourage diversity and seek to attract individuals with unique backgrounds and perspectives. It is important that we build a team with a diverse mix of people and skills, where everyone feels welcome and able to succeed. We are committed to equal employment opportunity regardless of race, colour, religion, sex, sexual orientation, age, marital status, disability or gender identity._


  • Desktop Support Engineer

    Il y a 5 mois


    Le Creusot, France Sharp Brains Temps plein

    Support Model**:Designated 1 DPW ( Every Tuesday)** Language**:Bilingual (Minimum B2 level Dutch and english)** Desktop Support Technician This role will be to provide overall hardware/software support to employees and incoming new hires. The position will assist in providing weekly reports, inventory management, and other administrative tasks as...

  • Desktop Support Engineer

    Il y a 5 mois


    Le Creusot, France Sharp Brains Ltd Temps plein

    **Responsibilities**: - Provide local and remote desktop support. - Document solutions in a ticketing system. - Coordinate issue resolution with supervisors. - Perform Break Fix, fault diagnosis, and resolution. - Work with vendors on AV issues. - Communicate timely updates on issue status. - Basic Mac OS knowledge for Apple PC support. - Maintain printers...

  • Desktop Support Analyst

    Il y a 5 mois


    Le Creusot, France Manning Global Temps plein

    Our client, a leading global IT service provider,is recruiting for a ** Desktop Support Analyst ** to join their business in the *** **France** **Position Title**: **Desktop Support Analyst** **Position Type**: - Permanent**Start Date**: - ASAP**Location**: - Le Creusot - full onsite role, France**Contact**: - Davor Molnar | +49 (0) 89 23 88 98...


  • Le Creusot, France Sharp Brains Temps plein

    Language**:B2-C1 French** Contract **:B2b** **JOB DESCRIPTION** Position Responsibilities and Functions - Provide first/second level contact and problem resolution for customer issues. - Work with vendors to remediate complex AV issues as needed. - Provide timely communication on issue status and resolution. - Maintain ticket updates for all reported...


  • Le Creusot, France Real Recruitment Solutions Temps plein

    Do you have a **passion for technology** and a talent for solving complex problems? If so, we have the perfect opportunity for you. We are seeking a skilled **Desktop Support Analyst **who speaks Fluent ** French (At least C1)**. In this role, you will have the opportunity to work on a variety of exciting projects, collaborating with a dynamic team of...

  • Desktop Support Engineer

    Il y a 5 mois


    Le Creusot, France Adroit People Ltd Temps plein

    **Desk Analyst's (Level 2) Key responsibilities include**: - Responds to and diagnoses complex hardware, software and network incidents under general supervision (level 3+ only) and instruction of end customer or technical teams. - Prioritize and resolve customer and other team issues as soon as possible. - Ensure that incidents and requests are handled...

  • IT Support Engineer

    Il y a 5 mois


    Le Creusot, France Sharp Brains Ltd Temps plein

    **Note: (Need Native Tech, Local Passport Holder)** **Position**:EUC L1 (Deskside Support ) - **Working Hours**: Standard Business Hours - **Backfill Support**:Monday - Friday - **Location**:Le-Creusot, France - **Language**: Bilingual (English + Local Language) **About US**: Sharp Brains Limited is a Global Information technology services company working...

  • Subsystem Lead Engineer

    Il y a 3 mois


    Le Trait, France TechnipFMC Temps plein

    Subsystem Lead Engineer Location: Houston, TX, US Employment type: Employee Place of work: Hybrid Offshore/Onshore: Onshore TechnipFMC is committed to driving real change in the energy industry. Our ambition is to build a sustainable future through relentless innovation and global collaboration – and we want you to be part of it. You’ll be joining a...

  • Product Lead Engineer

    Il y a 3 mois


    Le Trait, France TechnipFMC Temps plein

    Product Lead Engineer Location: Houston, TX, US Employment type: Employee Place of work: Hybrid Offshore/Onshore: Onshore TechnipFMC is committed to driving real change in the energy industry. Our ambition is to build a sustainable future through relentless innovation and global collaboration – and we want you to be part of it. You’ll be joining a...

  • Offshore Lead Engineer

    il y a 4 semaines


    Le Trait, Normandie, France TechnipFMC Temps plein

    Job Title: Offshore Lead EngineerAt TechnipFMC, we are committed to driving real change in the energy industry. Our ambition is to build a sustainable future through relentless innovation and global collaboration. We are seeking a highly skilled Offshore Lead Engineer to join our team.Job Purpose:The successful candidate will define and lead engineering...


  • Le Caire, France LE - ENGINEERING SUPPORT & SERVICES Temps plein

    LE - ENGINEERING SUPPORT & SERVICES recrute: Safran est un groupe international de haute technologie opérant dans les domaines de l'aéronautique (propulsion, équipements et intérieurs), de l'espace et de la défense. Sa mission : contribuer durablement à un monde plus sûr, où le transport aérien devient toujours plus respectueux de l'environnement,...

  • Offshore Lead Engineer

    il y a 2 semaines


    Le Trait, Normandie, France TechnipFMC Temps plein

    Job Title: Offshore Lead EngineerAbout the Role:We are seeking a highly skilled Offshore Lead Engineer to join our team at TechnipFMC. As a key member of our engineering team, you will be responsible for defining and leading engineering solutions within a SSE project taskforce.Key Responsibilities:Coordinates, prioritizes, adjusts, and directs the efforts of...


  • Le Trait, France TechnipFMC Temps plein

    Supplier Quality Engineer Location: Lysaker, NO Le Trait, FR Krakow, PL Employment type: Employee Place of work: Hybrid Offshore/Onshore: Onshore TechnipFMC is committed to driving real change in the energy industry. Our ambition is to build a sustainable future through relentless innovation and global collaboration – and we want you to be part of it....

  • Senior Support Engineer AI

    il y a 4 semaines


    Montigny-le-Bretonneux, Île-de-France Ansys Temps plein

    Job Title: Senior Support Engineer AIAt Ansys, we are seeking a highly skilled and experienced Senior Support Engineer AI to join our team. As a key member of our support team, you will be responsible for providing top-notch technical support to our customers, ensuring their satisfaction and success with our AI platform.Key Responsibilities:Provide advanced...

  • Offshore Lead Engineer

    Il y a 3 mois


    Le Trait, France TechnipFMC Temps plein

    Offshore Lead Engineer Location: Le Trait, FR Employment type: Employee Place of work: Hybrid Offshore/Onshore: Onshore TechnipFMC is committed to driving real change in the energy industry. Our ambition is to build a sustainable future through relentless innovation and global collaboration – and we want you to be part of it. You’ll be joining a...

  • Offshore Lead Engineer

    Il y a 3 mois


    Le Trait, France TechnipFMC Temps plein

    **Location**:Le Trait, FR **Employment type**:Employee **Place of work**:Hybrid **Offshore/Onshore**:Onshore TechnipFMC is committed to driving real change in the energy industry. Our ambition is to build a sustainable future through relentless innovation and global collaboration - and we want you to be part of it. You’ll be joining a culture that...

  • Senior Support Engineer AI

    il y a 4 semaines


    Montigny-le-Bretonneux, Île-de-France Ansys Temps plein

    Job Title: Senior Support Engineer AIAt Ansys, we are seeking a highly skilled Senior Support Engineer AI to join our team. As a key member of our support team, you will be responsible for providing exceptional technical support to our customers, ensuring their satisfaction and success with our AI-based solutions.Key Responsibilities:Provide advanced...

  • Senior Engineer

    Il y a 3 mois


    Le Trait, France TechnipFMC Temps plein

    Senior Engineer Location: Hyderabad, IN Employment type: Employee Place of work: Office Offshore/Onshore: Onshore TechnipFMC is committed to driving real change in the energy industry. Our ambition is to build a sustainable future through relentless innovation and global collaboration – and we want you to be part of it. You’ll be joining a culture...

  • Offshore Lead Engineer

    il y a 3 semaines


    Le Trait, Normandie, France TechnipFMC Temps plein

    Offshore Lead EngineerAs a key member of our team, you will be responsible for defining and leading engineering solutions within a SSE project taskforce. You will act as a technical and technological referent, ensuring that all discipline engineering deliverables are compliant with contract requirements, project QHSE plan, and TechnipFMC and discipline...

  • Euc L1 Backfill

    Il y a 5 mois


    Le Creusot, France HWiTS Global IT Solutions Temps plein

    Responsibilities: Manage Desktop Devices (hardware, software and connectivity) incidents through to resolution. Manage IMAC and desk side support services. Manage hard and soft break fix services for laptops and desktops. Support, Manage, Optimize and Maintain the configuration and installation of the Desktop, to include, but not limited to, patch...