Senior Desktop Support

il y a 2 jours


Grenoble, France SISL Global Temps plein

Job Description: Following attributes are required:
Excellent people skills and a sense of ownership for all issues you work.
Conscientious with a strong work ethic.
Good written and oral communication skills.
Ability to work in autonomy on assigned tasks.
A passion for customer support, no issue is resolved till the customer says it’s resolved.
Ability to take ownership of customer issues, and if it is something that cannot resolve, facilitate the transfer to the correct higher level of support following up till the issue is resolved to the customer's satisfaction.

Responsibilities:
Provide Hardware and Operating Systems support for
OS, Base Application configuration and issue resolution for remote customers: Windows 10/11 Office 365 (Outlook, Word & Excel, Skype, Teams etc.),
Field Service personnel using Field Programming Units (FPU) laptop computers FPU Level 2 will remain with Solar. FSO L1 duty will only be to install the base image and then reach out to Solar L2 team to do the required configuration.
Perform hardware/software support and issue resolution for customers.
Troubleshoot and resolve VPN connectivity issues for customers.
Perform remediation on patching issues to ensure compliance with security standards.

Required qualifications:
At least 4-5 years experience working in a customer support environment using a ticketing system.
Working knowledge of OS platforms
Experience troubleshooting and resolving IP communication issues for customers.
At least 4-5 years’ experience troubleshooting software issues and performing repairs down to the registry level.
Highly proficient in both spoken and written English and French language



  • Grenoble, Auvergne-Rhône-Alpes, France SISL Global Temps plein

    Job DescriptionWe are seeking a skilled Desktop Support Specialist to join our team at SISL Global.About the Role:The successful candidate will provide hardware and operating system support for remote customers, including OS, base application configuration, and issue resolution. They will also be responsible for troubleshooting and resolving VPN connectivity...

  • Senior Desktop Support

    il y a 4 jours


    Grenoble, France SISL Global Temps plein

    Job Description:Following attributes are required:Excellent people skills and a sense of ownership for all issues you work.Conscientious with a strong work ethic.Good written and oral communication skills.Ability to work in autonomy on assigned tasks.A passion for customer support, no issue is resolved till the customer says it’s resolved.Ability to take...

  • Senior Desktop Support

    il y a 2 jours


    Grenoble, France SISL Global Temps plein

    Job Description: Following attributes are required: Excellent people skills and a sense of ownership for all issues you work. Conscientious with a strong work ethic. Good written and oral communication skills. Ability to work in autonomy on assigned tasks. A passion for customer support, no issue is resolved till the customer says it’s resolved. ...

  • Senior Desktop Support

    il y a 4 jours


    Grenoble, Isère, France SISL Global Temps plein

    Job Description:Following attributes are required:Excellent people skills and a sense of ownership for all issues you work.Conscientious with a strong work ethic.Good written and oral communication skills.Ability to work in autonomy on assigned tasks.A passion for customer support, no issue is resolved till the customer says it’s resolved.Ability to take...

  • Senior Desktop Support

    il y a 18 heures


    Grenoble, France SISL Global Temps plein

    Job Description: Following attributes are required: Excellent people skills and a sense of ownership for all issues you work. Conscientious with a strong work ethic. Good written and oral communication skills. Ability to work in autonomy on assigned tasks. A passion for customer support, no issue is resolved till the customer says it’s...

  • Senior Desktop Support

    il y a 2 jours


    Grenoble, France SISL Global Temps plein

    Job Description:Following attributes are required:Excellent people skills and a sense of ownership for all issues you work.Conscientious with a strong work ethic.Good written and oral communication skills.Ability to work in autonomy on assigned tasks.A passion for customer support, no issue is resolved till the customer says it’s resolved.Ability to take...

  • Senior Desktop Support

    il y a 2 jours


    Grenoble, France SISL Global Temps plein

    Job Description: Following attributes are required: Excellent people skills and a sense of ownership for all issues you work. Conscientious with a strong work ethic. Good written and oral communication skills. Ability to work in autonomy on assigned tasks. A passion for customer support, no issue is resolved till the customer says it’s resolved. ...

  • IT Support Technician

    Il y a 7 mois


    Grenoble, France Tech Domain Temps plein

    **仕事内容**: We are looking for an IT & Network Support Engineer/Technician to support tasks in your area. Would you be interested in contractual tasks? you will be paid either on an hourly or daily/half-day basis. Tickets will be dispatched with respect to your area & you may support them as per your availability (weekdays, off-hours,...

  • IT Support Technician

    Il y a 7 mois


    Grenoble, France Tech Domain Temps plein

    We are looking for an IT & Network Support Engineer/Technician to support tasks in your area. Would you be interested in contractual tasks? you will be paid either on an hourly or daily/half-day basis. Tickets will be dispatched with respect to your area & you may support them as per your availability (weekdays, off-hours, weekends). Tasks will be L1 & L2...

  • IT Support Engineer

    il y a 6 jours


    Grenoble, France Teceze Ltd Temps plein

    Hi All, Hope you all doing well! We have a job opening for IT Support Engineer in Grenoble, France. Role: IT Support Engineer Job Type : Full Time - Provide first/second level contact and problem resolution for customer issues. - Work with Third Party Vendors to remediate complex AV issues as needed. - Provide timely communication on issue status and...


  • Grenoble, Auvergne-Rhône-Alpes, France Applied Materials, Inc. Temps plein

    Job OpportunityWe are seeking a highly skilled Senior Software Support Engineer to join our team at Applied Materials, Inc. in Crolles, France.This role will be responsible for providing technical support for our PDC (Inspection & Metrology) tools, including troubleshooting, upgrading, and testing software.The ideal candidate will have experience with...

  • Technicien support helpdesk

    il y a 4 semaines


    Grenoble, France Lynx RH Temps plein

    Lynx RH Grenoble est un cabinet de recrutement spécialisé en CDI, CDD et intérim pour des recrutements de profils Bac +2 à Bac +5 dans les domaines suivants : Fonctions supports / Tertiaire Nous recherchons un Technicien Support Helpdesk bilingue Anglais (H/F), pour une mission de travail temporaire potentiellement renouvelable à Grenoble Que...

  • Senior Engineer Homebased

    il y a 2 jours


    Grenoble, France IC Resources Temps plein

    Senior IC Layout Engineer - Grenoble Throughout this role, you will support all stages of the design and work on custom image sensors. Ability to transfer and share information and knowledge. Excellent communication skills are required as well as the ability to take responsibility for complex circuit and system designs within delivery timescales.

  • Senior Engineer Homebased

    il y a 2 jours


    Grenoble, France IC Resources Temps plein

    Senior IC Layout Engineer - Grenoble Throughout this role, you will support all stages of the design and work on custom image sensors. Ability to transfer and share information and knowledge. Excellent communication skills are required as well as the ability to take responsibility for complex circuit and system designs within delivery timescales.


  • Grenoble, France Lynx RH Temps plein

    Lynx RH Grenoble est un cabinet de recrutement spécialisé en CDI, CDD et intérim pour des recrutements de profils Bac +2 à Bac +5 dans les domaines suivants :IngénierieInformatiqueFonctions supports / TertiaireNous recherchons un Technicien Support Helpdesk bilingue Anglais (H/F), pour une mission de travail temporaire potentiellement renouvelable à...


  • Grenoble, France Lynx RH Temps plein

    Lynx RH Grenoble est un cabinet de recrutement spécialisé en CDI, CDD et intérim pour des recrutements de profils Bac +2 à Bac +5 dans les domaines suivants : Ingénierie Informatique Fonctions supports / Tertiaire Nous recherchons un Technicien Support Helpdesk bilingue Anglais (H/F), pour une mission de travail temporaire potentiellement...


  • Grenoble, Auvergne-Rhône-Alpes, France Capgemini Temps plein

    Découvrez notre offreS'il vous plaît, découvrez notre offre de carrière à Capgemini ! Nous sommes un leader mondial responsable et multiculturel regroupant près de 350 000 personnes dans plus de 50 pays.Nous sommes à la recherche d'un Consultant Technique Senior SAP pour rejoindre notre équipe à Grenoble.Ce poste consiste à intervenir sur...

  • Senior Layout Engineer

    il y a 2 jours


    Grenoble, France IC Resources Temps plein

    Senior IC Layout Engineer - Grenoble This is an opportunity for an experienced IC Layout Engineer to be based the growing technology hub of Grenoble. You will be working for a design house that is specialized in sensor interfaces, IoT and imaging. Throughout this role, you will support all stages of the design and work on custom image sensors. ...

  • Senior Layout Engineer

    il y a 2 jours


    Grenoble, France IC Resources Temps plein

    Senior IC Layout Engineer - GrenobleThis is an opportunity for an experienced IC Layout Engineer to be based the growing technology hub of Grenoble. You will be working for a design house that is specialized in sensor interfaces, IoT and imaging. Throughout this role, you will support all stages of the design and work on custom image sensors.Responsibilities...

  • Senior Layout Engineer

    il y a 18 heures


    Grenoble, France IC Resources Temps plein

    Senior IC Layout Engineer - Grenoble This is an opportunity for an experienced IC Layout Engineer to be based the growing technology hub of Grenoble. You will be working for a design house that is specialized in sensor interfaces, IoT and imaging. Throughout this role, you will support all stages of the design and work on custom image sensors. ...