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Senior System Engineer
il y a 1 mois
Senior) System Engineer (f/m/d) - Managed Services & Support
Permanent position, full-time - Weilerswist, home office, hybrid
Second level support: You process second level support requests from our customers
Collaboration: You work closely with our consulting teams and coordinate regularly
You coordinate and forward tickets to internal or external third-level support
You handle project tasks resulting from support cases, such as installing patches and hotfixes
Knowledge management: Training support: You promote and support our trainees and students
Training or studies related to computer science (IT, computer science, business informatics) or IT enthusiastic career changer (f/m/d)
You have very good technical knowledge of various IT infrastructures
You have already proven your strong service orientation, especially in communication with customers
You enjoy working in a team and proactively contribute to internal process optimizations
Fluent German and good English skills are a must-have
That's why we promote it through: Urban Sportclub membership, JobRad with 50% employer contribution, office massage and various offers relating to your health.
We are happy to support you with internal and external training.
We offer flexible working models: whether hybrid working, working from home or even working from abroad. Team spirit: We celebrate (with) our employees at our regular company and team events - be part of it
Support: We offer a comprehensive package of innovative software solutions for the digitalization of business processes. To this end, we support each of our employees both personally and professionally - because their motivation and creativity secure the future of edoc
Join our team