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Senior Product Designer
il y a 1 mois
Accor Tech & Digital is the power engine of Accor technology, digital business and transformation. Our 2,000 talents are committed to deliver the best tech and digital experiences to our guests, hotels and staff across 110 countries and to shape the future of hospitality.
Accor Tech & Digital, jobs in the tech field where intelligence is above all human
We are the Digital & Business Factory of the Accor Group, the innovation and transformation laboratory of the global leader in the hospitality industry;
With our 700 - Heartist®, we bring together the best of hospitality and the best of tech & digital.
Here, we are at the heart of a fantastic playground for designing and creating digital products and services, for our customers and our hotel teams, generating maximum value for our company.
Domain: Digital Factory DBF01 - Design Convert
Achieving this is the obsession of the Digital Department: a team dedicated to defining and implementing the future of the Accor Product Experience.
Reporting to the Product Design team and under the supervision of the Lead Product Designer Ecom Convert, you will be assigned daily to topics directly related to optimizing the booking funnel for hospitality services.
You will work closely with a multidisciplinary team (Product, Tech, Business, UX Content, Design System, User Research) and will be responsible for ensuring the experience, engagement, and usability.
Define and justify a multichannel and intuitive digital experience with our product teams.
Anchor design into our practices: Advocate for the right approach within your squads and facilitate the team's work by applying tailored methodologies to design the best possible user experience.
You and your team will balance user testing, iterative work, and continuous improvement of your deliverables.
Define and justify a multichannel and intuitive digital experience with our product teams.
Anchor design into our practices: Advocate for the right approach within your squads and facilitate the team's work by applying tailored methodologies to design the best possible user experience.
You and your team will balance user testing, iterative work, and continuous improvement of your deliverables.
Design System, establishing processes).
Promote Accor's product design both internally (through presentations and demos) and externally (via meetups, articles, publications, etc.).
Business & Strategy - Envision and formalize the Design elements of the product strategy:
Business & Strategy - Envision and formalize the Design elements of the product strategy:
Discovery - Understand user problems and design the best possible experiences:
By de-risking opportunities through quantitative and qualitative research to identify and refine problems and expectations (data analysis, tactical surveys, user interviews, or testing).
By exploring and designing multiple solutions supported by measurable KPIs, developed collaboratively during stakeholder workshops.
By testing and validating selected solutions with users (user testing or A/B testing).
By leveraging the Design System as both a contributor and guardian of its consistency.
By staying attentive to user needs and ensuring continuous product improvement through appropriate analysis and research techniques (Analytics, Customer Support feedback, A/B testing, etc.).
Continuous Improvement & Monitoring - Streamline Design workflows:
By sharing knowledge about new technologies, design trends, and evolving user behaviors.
By enriching design perspectives through benchmarking market references within the hospitality industry.
Diplômé(e) d'une Grande Ecole d'Ingénieur ou de Commerce généraliste, informatique ou Master spécialisé en Design
Maîtriser le design d'expérience utilisateur tant sur le plan stratégique qu'opérationnel et savoir l'expliciter à des interlocuteurs à la fois experts ou novices en la matière ;
Maîtriser la méthodologie et les outils en lien avec le Product Design ;
Avoir une expérience professionnelle B2C Grand Public et e-commerce;
Utiliser couramment Figma et savoir se servir d'un Design System ;
Anglais courant (présentations réalisées en Anglais).
Additional Information
On the tech side, we are committed to reducing the impact of digital technology across all our projects.
- We enable all our employees to manage their work-life balance and offer them the means to shape their work environment according to their preferences.
~ Training and career paths are defined both individually and collectively, allowing us to grow together on a daily basis.
~ Specifically, at the Digital & Business Factory
~ Expanded remote work and no meetings on Wednesday afternoons,
~ Continuous improvement & training: Hackathons, exceptional technological partnerships, dedicated talent management, and a specialized platform for training, Digitech Academy & certifications.
Work from Everywhere: Personal access provided to over 500 coworking spaces, many of which are within our hotels.
~ An Employee Social Committee (CSE) supporting the financing of your cultural and sports activities.
~ Sustainable Mobility Package up to €700 for the use of "green" transportation, or 75% coverage of Pass Navigo (public transportation pass).
~€A mandatory health insurance plan funded at 50% by Accor without additional costs in case of enrollment of your dependents.
~ A final interview with our Human Resources team to discuss our Group's culture, work environment, training program, career prospects, as well as various benefits offered by the Group.
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