User Experience

il y a 4 semaines

Aimargues, France Mars Temps plein

Job Description:

Royal Canin’s mission is to transform the health and well-being of each cat and dog by pushing the limits of nutrition and knowledge in partnership with pet professionals. In this role you will be helping drive a critical business transformation focusing on people, processes, and data, enabled by technology to future-proof our business and create a BETTER WORLD FOR PETS. This role will join the growing Change Experience Team at Royal Canin, who have a vision to unleash experiences that matter. Our Change Experience Team combines the worlds of traditional change management and innovative user experiences in a more empathetic, personalized, and immersive way to foster a culture of continuous improvement. Are you passionate about pioneering transformative experiences? Do you thrive on leading the charge in crafting user-centric solutions that not only meet but exceed expectations? We're on the hunt for a visionary UX & Design Manager to spearhead our team's journey into the realm of unparalleled user experience.What are we looking for?

We are looking for a talented and experienced UX & Design leader to join our team. In this role, you will be responsible for leading the design, development, and implementation of user-centric solutions that meet end-user needs and business objectives. You will collaborate with developers, cross-functional teams, and other stakeholders to ensure that user experience is optimized across all areas.

The ideal candidate should have an advanced understanding of UX design principles, user research methods, and usability testing techniques. They should also possess strong leadership capabilities and thrive in a dynamic environment while working on multiple projects simultaneously. Excellent communication skills are essential as well as creative problem-solving abilities.

  • Develop a thorough understanding of users' needs by conducting empathy/co-creation sessions, market research, surveys, and interviews
  • Collaborate with cross-functional teams to understand business goals and user needs to inform design solutions
  • Communicate effectively with stakeholders to present design concepts, gather feedback, and drive design decisions
  • Create wireframes, prototypes, flowcharts, process maps, and storyboards that meet accessibility and usability standards
  • Lead the UX/UI design process from research and concept development through to final implementation and testing
  • Perform usability testing throughout development cycles to identify any potential design issues
  • Conduct user research and testing to validate design concepts and measure the success of designs
  • Utilize analytics data to develop insights into user behavior and create actionable strategies based on those insights
  • Develop and maintain design systems and style guides to ensure consistency across products
  • Stay up-to-date with the latest UX design trends and techniques, and share knowledge with the team

What are the key responsibilities?

The job of the User Experience & Design Manager is to ensure that the user experience of a product or service meets the needs, wants, and expectations of its end users. This includes working with stakeholders to understand their vision and goals, researching user needs and behaviors related to the product, designing user interfaces (UIs) to meet those needs, and testing the usability of the interface designs. The UX Design & Usability Lead works within a team environment to develop these designs and usability tests in order to deliver a positive experience for users. You must be able to:

  • Collaborate effectively with stakeholders from diverse backgrounds to translate their vision into meaningful design decisions
  • Conduct usability tests (UAT) throughout all stages of development to ensure that products meet end-user requirements (e.g.: qualitative studies such as focus groups and/or quantitative studies such as A/B testing or surveys in order to gather feedback from target users which can then be used inform design decisions)
  • Create documentation such as personas or style guides which define how specific user tasks should be addressed within an application or service

In summary, the User Experience & Design Manager acts as a bridge between the business stakeholders and tech/design teams to ensure all teams are aware of each other's goals. This person will often be responsible for facilitating meetings between these two groups to ensure everything runs smoothly throughout the entire project lifecycle. They will need to be able to clearly communicate their ideas while educating others on user experience best practices.

What are the requirements?
  • 5+ years of professional experience in UX/UI design
  • A portfolio demonstrating extensive knowledge of good UI/UX practices including online web
  • Proficiency in design tools such as Adobe Creative Suite (Photoshop, Illustrator), Figma or Sketch
  • Proven track record in designing successful user interfaces according to business objectives
  • Experience managing end-to-end deployment process prioritizes feature requests during development cycles
  • Familiarity with customer segmentation techniques such as Persona modelling
  • Experience performing A/B tests or other iterative processes associated with refining functionality
  • Ability to work independently as well as collaboratively within a team setting
  • Creative problem-solving skills combined with excellent written/verbal communication skills
  • Knowledge of interacting with APIs is preferred but not mandatory
  • Knowledge or experience with SAP is encouraged

What can you expect from Mars?
  • Work with over 130,000 diverse and talented Associates, all guided by the Five Principles.
  • Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.
  • Best-in-class learning and development support from day one, including access to our in-house Mars University.
  • An industry competitive salary and benefits package, including company bonus.

#LI-MB1 #EOSTransformation #TBDDT

Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.

  • User Experience

    il y a 4 semaines

    Aimargues, France Mars Temps plein

    JOB DESCRIPTION Job Description: Royal Canin’s mission is to transform the health and well-being of each cat and dog by pushing the limits of nutrition and knowledge in partnership with pet professionals. In this role you will be helping drive a critical business transformation focusing on people, processes, and data, enabled by technology to...

  • User Experience

    il y a 1 semaine

    Aimargues, France Mars Temps plein

    JOB DESCRIPTION Job Description: Localisation: Aimargues (30 minutes from Montpellier) Type of contract: permanent contract Royal Canin’s mission is to transform the health and well-being of each cat and dog by pushing the limits of nutrition and knowledge in partnership with pet professionals. In this role you will be helping drive a critical...

  • Export Customer Service Officer

    il y a 3 jours

    Aimargues, France Mars Temps plein

    Segment: Royal Canin Location : Aimargues Contract: Permanent The purpose of this position is to lead the daily operations in the Customer Service team, organizing qualitatively the set of tasks to be performed, both individually and in the department for its different areas. Ensure all deadlines are met and that the team is on top of all customer service...

  • EOS COE Compliance and Security Manager F/M/X

    il y a 4 semaines

    Aimargues, France Mars Temps plein

    JOB DESCRIPTION Job Description: Localisation: Aimargues (30 minutes from Montpellier), Haguenau (30 minutes from Strasbourg), Slough (United-Kingdom) Type of contract: permanent contract As Compliance and Security Manager, you will be a member of the PetcareTechnical Development Team responsible for ensuring our internal and external partners...

  • EOS COE Compliance and Security Manager F/M/X

    il y a 4 semaines

    Aimargues, France Mars Temps plein

    JOB DESCRIPTION Job Description: Localisation: Aimargues (30 minutes from Montpellier), Haguenau (30 minutes from Strasbourg), Slough (United-Kingdom) Type of contract: permanent contract As Compliance and Security Manager, you will be a member of the PetcareTechnical Development Team responsible for ensuring our internal and external partners...

  • Lab Analytics Portfolio Coordinator

    il y a 4 semaines

    Aimargues, France Mars Temps plein

    JOB DESCRIPTION Job Description: Location : Aimargues (FR), Slough (UK), Veghel (NL), Sao Paulo (BR) Segment : Mars Global Services - R&D Solutions Contract : permanent As part of the MGS R&D solutions data & analytics team, the Lab Analytics Portfolio Coordinator is accountable for the sustainable and harmonized growth of the lab analytics tools...

  • Lab Analytics Portfolio Coordinator

    il y a 1 mois

    Aimargues, France Mars Temps plein

    JOB DESCRIPTION Job Description: Location : Aimargues (FR), Slough (UK), Veghel (NL), Sao Paulo (BR) Segment : Mars Global Services - R&D Solutions Contract : permanent As part of the MGS R&D solutions data & analytics team, the Lab Analytics Portfolio Coordinator is accountable for the sustainable and harmonized growth of the lab analytics tools...

  • Lab Analytics Portfolio Coordinator

    il y a 1 mois

    Aimargues, France Mars Temps plein

    Job Description:Location : Aimargues (FR), Slough (UK), Veghel (NL), Sao Paulo (BR)Segment : Mars Global Services - R&D SolutionsContract : permanentAs part of the MGS R&D solutions data & analytics team, the Lab Analytics Portfolio Coordinator is accountable for the sustainable and harmonized growth of the lab analytics tools portfolio.The job holder is...

  • Lab Analytics Portfolio Coordinator

    il y a 4 semaines

    Aimargues, France Mars Temps plein

    Job Description:Location : Aimargues (FR), Slough (UK), Veghel (NL), Sao Paulo (BR)Segment : Mars Global Services - R&D SolutionsContract : permanentAs part of the MGS R&D solutions data & analytics team, the Lab Analytics Portfolio Coordinator is accountable for the sustainable and harmonized growth of the lab analytics tools portfolio.The job holder is...

  • European Master Data Regional Functional Expert F/M/X

    il y a 3 semaines

    Aimargues, France Mars Temps plein

    Job Description:Segment: Royal CaninLocation: AimarguesContract: PermanentThe European Master Data Regional Functional Expert is a key enabler for delivering the Royal Canin strategy. It impacts the way we market, sell and distribute our products and enables the execution and strengthening of our current business model. Consequently, Royal Canin has defined...

  • European Master Data Regional Functional Expert F/M/X

    il y a 4 semaines

    Aimargues, France Mars Temps plein

    JOB DESCRIPTION Job Description: Segment : Royal Canin Location : Aimargues Contract : Permanent The European Master Data Regional Functional Expert is a key enabler for delivering the Royal Canin strategy. It impacts the way we market, sell and distribute our products and enables the execution and strengthening of our current business model....

  • Export Customer Service Officer

    il y a 2 semaines

    Aimargues, France Mars Temps plein

    JOB DESCRIPTION Job Description: Segment: Royal Canin Location : Aimargues Contract: Permanent The purpose of this position is to lead the daily operations in the Customer Service team, organizing qualitatively the set of tasks to be performed, both individually and in the department for its different areas. Ensure all deadlines are met and that...

  • Export Customer Service Officer

    il y a 2 jours

    Aimargues, France Mars Temps plein

    Job Description:Segment: Royal CaninLocation : AimarguesContract: PermanentThe purpose of this position is to lead the daily operations in the Customer Service team, organizing qualitatively the set of tasks to be performed, both individually and in the department for its different areas. Ensure all deadlines are met and that the team is on top of all...

  • Rapid Apps Platforms Governance Lead F/M/X

    il y a 4 semaines

    Aimargues, France Mars Temps plein

    JOB DESCRIPTION Job Description: Localisation: Haguenau (30 minutes from Strasbourg), Aimargues (30 minutes from Montepllier), London or Slough (United-Kingdom) Type of contract: permanent contract As part of the Digital Demand organization, the role holder is responsible for the governance and right use of the Mars’ rapid applications...

  • Global Digital Lab Snr Analyst

    il y a 3 semaines

    Aimargues, France Mars Temps plein

    JOB DESCRIPTION Job Description: We are seeking a Global Digital Lab Snr Analyst who will be responsible for the coordination, delivery, and operational maintenance of IT/OT and digital initiatives in the labs, across MGS R&D Solutions. This includes accountability for definition and execution of the global digital lab roadmap in line with the global...

  • DevOps Lead

    il y a 1 semaine

    Aimargues, France Mars Temps plein

    Lead DevOps Engineer Segment: Royal CaninLocation: Aimargues (30 minutes from Montpellier) or Haguenau (30 minutes from Strasbourg)Here at Royal Canin part of Mars we are looking hire a DevOps Lead, who will define and drive the DevOps strategy across the Digital Factory to support the organization ambitions.The DevOps Lead will work in close cooperation...

  • DevOps Lead

    il y a 4 jours

    Aimargues, France Mars Temps plein

    Job Description:Contract: Permanent/CDISegment: Royal CaninLocation: Aimargues (30 minutes from Montpellier) or Haguenau (30 minutes from Strasbourg)Reporting to the Develop Factory Lead, we are hiring a DevOps Lead, who will define and drive the DevOps strategy across the Digital Factory to support the organization's ambitions. The DevOps Lead will work...

  • CRM Data Platform Expert F/M/X

    il y a 4 semaines

    Aimargues, France Mars Temps plein

    Job Description:ROYAL CANIN ’s MISSION IS TO TRANSFORM EACH CAT AND DOGS HEALTH AND WELL-BEING BY PUSHING THE LIMITS OF NUTRITION AND KNOWLEDGE IN PARTNERSHIP WITH PET PROFESSIONALS. These ambitions call for capabilities enabling sustainable omni channel growth, inventory turnover ratio improvement, real time analytics and visibility driven by data,...

  • CRM Data Platform Expert F/M/X

    il y a 1 mois

    Aimargues, France Mars Temps plein

    Job Description:ROYAL CANIN ’s MISSION IS TO TRANSFORM EACH CAT AND DOGS HEALTH AND WELL-BEING BY PUSHING THE LIMITS OF NUTRITION AND KNOWLEDGE IN PARTNERSHIP WITH PET PROFESSIONALS. These ambitions call for capabilities enabling sustainable omni channel growth, inventory turnover ratio improvement, real time analytics and visibility driven by data,...

  • CRM Data Platform Expert F/M/X

    il y a 3 semaines

    Aimargues, France Mars Temps plein

    Job Description:ROYAL CANIN ’s MISSION IS TO TRANSFORM EACH CAT AND DOGS HEALTH AND WELL-BEING BY PUSHING THE LIMITS OF NUTRITION AND KNOWLEDGE IN PARTNERSHIP WITH PET PROFESSIONALS. These ambitions call for capabilities enabling sustainable omni channel growth, inventory turnover ratio improvement, real time analytics and visibility driven by data,...