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Field Service Engineer
Il y a 2 mois
Au sein de notre division Abbott Diagnostics nous avons un poste Field Service Engineer  (H/F).
LâIngénieur Support Technique assure l'installation, désinstallation, la maintenance préventive et curative du matériel et des produits d'Abbott Diagnostics en respectant l'ensemble des directives définies dans la Société.
Il/Elle assure la vente des contrats de maintenance et harmonise l'activité sur les instruments dont il/elle a la charge.
Principales responsabilités
- Assurer la maintenance des instruments de diagnostic vendus ou mis à disposition dans les Laboratoires prives, hospitaliers, sur un secteur géographique déterminé.
- Effectuer ces opérations dans la limite des règles et protocoles mis en place par la Société ABBOTT et appliquer les procédures techniques et administratives.
- Expliquer et valoriser ses interventions auprès des techniciens et des responsables du laboratoire.
- Intervenir chez les clients quand un problème ne peut pas être réglé par téléphone.
- Peut-être amené à donner un conseil sur l'interprétation des résultats par rapport aux outils fournis par ABBOTT.
- Adapter et mettre en place les solutions nécessaires pour résoudre un problème inhabituel en respectant les règles de sécurité et en informant sa hiérarchie.
- Retirer les anciens appareils et installer les nouveaux chez les clients.
Profil :
- BAC+2 Biologie ou électronique + 1 premier expérience maintenance d'instruments
- Connaissance pratique des industries de sante et du diagnostic en particulier
- Très bonnes capacités de communication ;
- Compétences en gestion de portefeuille de clients ;
- Capacité à identifier et à mener à bien la résolution des problèmes;
- Bonne maitrise de l'anglais.Â
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