Flexis - Sales Manager - International Key Account (CDI) F/H, Lyon
il y a 1 mois
Flexis is the new company in the green logistics sector, with the mission to create more sustainable societies and change the way we move goods through cities.
The role you could fill:
As a International Key Account Manager at Flexis, you will manage our most significant international accounts, ensuring Flexis delivers innovative solutions tailored to meet customer needs and expectations. While activity growing, you will lead key Account Managers (KAMs) responsible for identifying and developing relationships with key 3PLs (Third-Party Logistics) and Retail clients in various countries in Europe. This role will focus on aligning customer ESG goals with Flexis' sustainable logistics offerings, improving operational efficiency, and driving profitability for both Flexis and its clients.
Key responsibilities include but are not limited to:
Key Account Management:
• Take direct responsibility for managing Flexis' largest and most strategic international clients, including 3PLs and Retailers.
• Establish and nurture long-term partnerships by understanding the complex needs of these clients and offering comprehensive logistics solutions, including electric vehicles and associated services.
• Lead contract negotiations, from initial discussions to closing deals, ensuring both Flexis' and the customer’s goals are met.
• Oversee the implementation and continuous improvement of Flexis solutions within key accounts, ensuring seamless execution and customer satisfaction.
Manage and mentor Key Account Managers across specific regions, ensuring they develop strong customer relationships and achieve revenue targets.
Customer-Centric Sales Approach:
• Collaborate with the Customer Value Proposition & Sales Support team to co-design comprehensive solutions that address customer ESG, operational, and financial needs.
• Promote a holistic sales approach, positioning Flexis as a key partner in customers' sustainability journeys, while improving safety and efficiency in urban areas.
• Ensure customer needs are translated into tailored vehicle and service solutions, aligned with Flexis’ product offerings and long-term sustainability goals.
Market Analysis & Strategy Development:
• Lead the development of commercial strategies in your area of responsibility, working closely with the Head of Country Directors and other regional leaders.
• Stay informed about market trends, regulatory environments, and competitor activities in each country, adjusting the sales approach accordingly.
• Provide insights and feedback to the broader Flexis team to continuously adapt and improve Flexis’ solutions, ensuring market relevance.
• Collaboration & Internal Alignment:
• Foster collaboration across Flexis’ internal teams, including the Service & Solution Program and support functions, ensuring a seamless flow of information and alignment on key customer priorities.
• Encourage a customer-centric mindset throughout the organization, championing feedback loops that allow Flexis to stay agile and responsive to client needs.
• Work cross-functionally with product development and marketing teams to ensure the product/service offering evolves in line with market demands.
Reporting & Performance Monitoring:
• Regularly report on key account activities, team performance, and sales forecasts to the senior leadership team.
• Utilize CRM tools to track customer interactions, project execution, and overall sales performance.
• Continuously evaluate and improve the sales approach based on performance metrics and customer feedback.
What you bring:
• Sales & Leadership Experience: Proven experience (10+ years) in sales and key account management in a B2B environment, ideally within the logistics, electric vehicles, or sustainability sectors. Prior experience managing teams is essential.
• Customer Focus: Strong customer relationship management skills, with a deep understanding of project-sales approach and the ability to align customer challenges with tailored solutions.
• Negotiation & Communication: Excellent negotiation, communication, and interpersonal skills, with the ability to engage and influence decision-makers at the highest level.
• Sustainability Commitment: A passion for ESG goals and a strong desire to contribute to sustainable urban logistics and the green mobility transition.
• Market Knowledge: Knowledge of the last-mile delivery market, regulatory frameworks, and electric vehicle solutions is a plus.
• Language Skills: Proficiency in English. Additional languages are a plus.
•Travel Flexibility: Willingness to travel internationally (Europe) as required to meet customers and support the team.
You’re motivated & driven by game changer adventure, results-oriented individual, with an obsession for customer satisfaction?
You’d like the entrepreneurial challenge of participating to the set-up of a new business model from a blank canvas ?
We want to hear from you
This opportunity is posted to refer as a consultant for the flexis project within the Volvo group.
Flexis will be fully autonomous to move forward with recruitment after the JV receiving all merger clearances.
We want to become the primary provider of electrified urban logistics services through connected solutions and vehicles for our B2B partners and customers.
To make this project come true, the Joint Venture Flexis has received initial funding and support from 3 major players of the commercial vehicle sector.
We are a team of diverse peers looking to create a future company which will grow to 100+ collaborators over the next six months. We aim to make this project raising significant investments and reach rapidly a significant size with sales in excess of 2Bn. We are thinking big and fast. We will operate at the junction between electric vehicles and the digital world.
Being part of the team will offer you a strong opportunity to work on a Joint Venture creation and bring your passion, experience, startup mindset to move forward with a more sustainable environment.
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