IT Operations Apprentice H/F
il y a 2 semaines
Backed by over $220 million of investment since 2015, we create technology that fuels accessible, transparent and collaborative communication to empower our base of 18, 000+ customers (and growing) to make authentic, human connections.
Wherever our people find themselves in the Aircall world - Paris, New York, San Francisco, Sydney, Madrid, London, Berlin, or at home - everyone has a voice that is valued.
Whatever your background, wherever you're from - we want you to join the conversation. Let's talk.Our french office is recruiting an IT Operations apprentice, based in Paris. Ideally you'll start in August 2024. IT will BE a 1-year contract renewable.
The mission :
- The IT Ops technician apprentice role is to support the IT Team on all operational aspects to guarantee day to day running and improvement of Aircall's IT Core systems and network.
- Reporting to the IT Ops Manager and in strong collaboration with other member of the IT Core Team. This position will allow the IT Ops technician to contribute to hardware and network operations, logistics, documentation and IT support.
Key tasks :
- Hardware
- IT Hardware stock management : onboarding/offboarding followup, stock inventory, orders followup, reset and cleaning for Spare, recycling, etc on site for Paris office and with local contacts/partners for other offices
- Personal Device management : MDM solutions administration, enrollment audit and remediation, laptops inventory, new features implementations, enduser support
- Shared Devices management : maintenance of printers, TVs, conferencing systems, etc
- Network
- Network
- Paris Office badge management : create, replace, deactivate Paris badges
- Cross Functional
- Users documentation and related communications when necessary (ex : new major feature, update guidelines, etc)
- IT Operations processes/ procedures documentation, for example IT Support Macbook procedures
- Incident management procedures to ensure all incidents around IT Core services are addressed appropriately
- Audits on existing systems by running reports and providing analyses of outputs
- Collaboration with internal team to automate/optimize IT processes
- Support :
- Manage user support tickets
- Escalate requests to relevant experts as necessary
Soft-skills :
- Fluent English required (documentation and everyday communication is in English). This is our working language.
- Rigorous and organised.
- Ability to troubleshoot and diagnose problems.
- Skilled at working within a dynamic, teamoriented, collaborative environment.
- Strong interpersonal and oral communication.
- Adept at reading, writing, and interpreting technical documentation and procedure manuals.
- Ability to present ideas and solutions in userfriendly language.
- Selfmotivated and directed.
- Attention to detail.
- Critical thinking.
We're building new roads to complete our journey, and we're taking people with us who have the same builder mentality.
Let's grow together :
Aircall is a place for those who dare to BE bold and seek responsibility, excellence, and the opportunity to push themselves to new heights.
We're creating a place where great people trust one another and thrive together.
People flourish at Aircall and now is the time to BE part of the team and the journey we're on.
Key moment to join Aircall in terms of growth and opportunities
Our people matter, work-life balance is important at Aircall
Fast-learning environment, entrepreneurial and strong team spirit
45+ Nationalities : cosmopolite & multi-cultural mindset
Competitive salary package & benefits
DE&I Statement :
At Aircall, we believe diversity, equity and inclusion - irrespective of origins, identity, background and orientations - are core to our journey.
We're committed to ensuring that everyone not only has a seat at the table but is valued and respected at IT by providing equal opportunities to develop and thrive.
We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open.
Want to know more about candidate privacy? Find our Candidate Privacy Notice here.
-
IT Operations apprentice
il y a 2 semaines
Paris, Île-de-France Aircall Temps pleinAircall is a place where voices are valued.Backed by over $220 million of investment since 2015, we create technology that fuels accessible, transparent and collaborative communication to empower our base of 18,000+ customers (and growing) to make authentic, human connections.Conversation is a cornerstone of our culture. Wherever our people find themselves...
-
Purchasing Apprentice
il y a 2 semaines
Paris, Île-de-France Faurecia Temps pleinJob Description Program Buyer Apprentice M/F [Apprenticeship] Forvia: Technology leader in the automotive industry FORVIA comprises the complementary technology and industrial strengths of Faurecia and HELLA. With over industrial sites and 77 R&D centers, , people, including more than 35, engineers across 40+ countries, FORVIA provides a unique...
-
Operations Excellence Apprentice
il y a 4 semaines
Paris, Île-de-France BlaBlaCar Temps pleinAbout BlaBlaCarBlaBlaCar is the world's leading community-based travel app enabling 26 million members a year to carpool or travel by bus in 21 countries. Our team of 700+ employees counts over 50 nationalities and is spread across our 6 global offices, 30% working fully remotely.Your MissionWe are looking for an Operations Excellence apprentice to join the...
-
Bus Operations Apprentice
il y a 2 semaines
Paris, Île-de-France BlaBlaCar Temps pleinYour MissionWe are looking for an Operations Excellence apprentice to join the Operations team (25 members), part of the Operated Buses department, at BlaBlaCar. Its mission is to deliver the best travel experience to bus passengers.As Operations Excellence Apprentice, your role will BE to prepare for the peak travel season, which is the best time of the...
-
Operations Excellence Apprentice
il y a 4 semaines
Paris, Île-de-France BlaBlaCar Temps pleinAbout BlaBlaCarBlaBlaCar is the world's leading community-based travel app enabling 27 million members a year to carpool or travel by bus in 21 countries. Our team of 800 employees counts over 50 nationalities and is spread across our 5 global offices, 30% working fully remotely.Your MissionWe are looking for an Operations Excellence apprentice to join the...
-
IT Support Apprentice m/f/d
il y a 2 semaines
Paris, Île-de-France Deezer Temps pleinJob Description We are currently looking for an IT Support apprentice to join the IT Corporate team, a team of 13 people based in Paris and Bordeaux. The team is responsible for all the Worldwide IT support for Deezer collaborators and managing all the internal networks, systems and softwares infrastructure for all the Deezer offices and Datacenter. ...
-
Apprentice - Global Marketing Operations &
il y a 2 semaines
Paris, Île-de-France Danone Temps pleinAbout the jobONLY FOR STUDENTS COMING FROM A FRENCH SCHOOL WITH AN APPRENTICE CONTRACTMore than 91% of our interns and apprentices recommend completing their internship, apprenticeship or VIE at Danone (Happy Trainees source). And what if YOU are our next Global Marketing Operations & Effectiveness apprentice?JOINING DANONE :IT'S...To meet Danoners with...
-
Lead IT H/F
il y a 4 semaines
Paris, Île-de-France Station F Temps pleinRejoins l'équipe Produit/Tech de STATION F et prends les rênes de nos systèmes IT En tant que Lead IT, tu es responsable de la supervision et de la maintenance de l'ensemble des systèmes IT de STATION F et Flatmates, notre espace de co-living.Tes missions :Supervision et maintenance des infrastructures hardware existantes : gestion des caméras, bornes...
-
IT Technician Apprentice
il y a 2 semaines
Paris, Île-de-France Mirakl - French Temps pleinMirakl, leader et pionnier de l'économie de plateforme, propose aux entreprises une suite unique de solutions leur permettant de transformer significativement leur e-commerce afin d'accélérer de façon durable et rentable leur croissance.Depuis 2012, Mirakl accompagne les entreprises B2C et B2B avec la technologie la plus avancée, sécurisée et...
-
Apprentice Omnichannel Customer
il y a 2 semaines
Paris, Île-de-France Balenciaga Temps pleinlocations PARIStime typeFull timeposted onPosted Todayjob requisition idR11599- Summary About us Cristóbal Balenciaga founded the House in 1917 in his home of Spain. In 1937, he established the brand in Paris, designing its collections there until 1968. Cristóbal Balenciaga had a reputation as a couturier of uncompromising standards and was referred to as...
-
Senior IT Cloud Architect
il y a 2 semaines
Paris, Île-de-France Palo IT Temps pleinPALO IT is a global innovation consultancy and Agile software development company dedicated to helping organizations embrace tech as a force for good. We work with clients to rapidly launch products and services, create new business models, and We are a community of innovators, designers and technologists across 11 offices and five continents (France, Hong...
-
Revenue Strategy, Apprentice
il y a 2 semaines
Paris, Île-de-France ACCOR Temps pleinCompany DescriptionJoin us at Accor, where life pulses with passionAs a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,500 hotels, 10,000 restaurants, and lifestyle destinations, in 110 countries.While each brand has its own personality, where you will be able to truly find yourself, they all share a common...
-
Revenue Strategy, Apprentice
il y a 2 semaines
Paris, Île-de-France Accor Temps pleinCompany Description Join us at Accor, where life pulses with passion As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,500 hotels, 10,000 restaurants, and lifestyle destinations, in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a...
-
IT Operations Engineer
il y a 2 semaines
Paris, Île-de-France Point72 Asset Management, L.P Temps pleinA Career with Point72's Infrastructure Technology Team As Point72 continues to reimagine the future of investing, our Technology group is constantly improving our company's IT infrastructure; We're a team of experts experimenting and discovering new ways to provide exceptional end user experience while embracing enterprise agile methodology. We encourage...
-
IT and Operations Manager
il y a 2 semaines
Paris, Île-de-France Axians France Temps pleinNotre entreprise Axians Outsourcing Paris , basée à La Plaine Saint-Denis (93), propose à ses clients issus de divers secteurs d'activité, une infogérance globale sur les services ICT sur de larges périmètres techniques. Nous sommes aujourd'hui près de 110 collaborateurs dont la majeure partie travaille au quotidien chez nos clients. Dans le cadre...
-
Coordinateur(Trice) It
il y a 2 semaines
Paris, Île-de-France TALENTS IT Temps pleinTalents IT cabinet de recrutement national spécialisé dans lesmétiers de l'IT et du Digital, recrute pour un de ses clients un(e)Coordinateur IT H/F avec une première expérience sur un postesimilaire.Notre client, véritable entreprise familiale, acteur majeur dusecteur de la restauration est basé dans le 92.Rattaché directement au responsable...
-
IT Operations Engineer F/H
il y a 2 semaines
Paris, Île-de-France Point72, L.P Temps pleinIT Operations Engineer, End User Computing (6-month contract) Infrastructure As Point72 continues to reimagine the future of investing, our Technology group is constantly improving our company's IT infrastructure; We're a team of experts experimenting and discovering new ways to provide exceptional end user experience while embracing enterprise agile...
-
Internal Communication Apprentice
il y a 2 semaines
Paris, Île-de-France Euronext Temps pleinYou will join the group's Communication department responsible for overseeing media and investor relations, events and employee communications.You would be primarily focused on internal communication, working with the Head of Internal Communications in an international team.The Internal Communications Apprentice will provide support to a wide range of...
-
Apprentice Back Office Controller
il y a 2 semaines
Paris, Île-de-France Refinitiv Temps pleinApprentice Back Office Controller – Analysis and Control page is loaded Apprentice Back Office Controller – Analysis and Control Apply locations Paris, France time type Full time posted on Posted 5 Days Ago job requisition id R LCH SA DIRECTION : COO Office Opérations LCH SA est une des principales Chambres de Compensation (« CCP ») européennes....
-
Apprentice public procurement lawyer F/M
il y a 2 semaines
Paris, Île-de-France INSTITUT NATIONAL PROPRIETE INDUSTRIELLE Temps pleinApprentice public procurement lawyer F/M Location Contract Type of recruitment Replacement Description The National Institute of Industrial Property (INPI) is a major player in innovation and creation in France. It issues industrial property titles (patents, trademarks, designs), and acts in favor of economic development through its actions of ...