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Sales & Marketing Operations Administrator

Il y a 3 mois


Paris Élysée, Île-de-France FIRST FINANCE SAS Temps plein
Le Groupe First Finance avec sa marque historique First Finance est une entreprise française leader dans le domaine de la formation dédiée à la Banque/Finance/Assurance/Réglementaire depuis plus de 28 ans avec une approche multi-modale (Présentiel, Distanciel, Blended). Depuis 2015, le groupe s'est fortement développé avec sa marque First Education Online, qui propose une offre certifiante avec les meilleures grandes écoles de commerce et d'ingénieurs (HEC Paris, ESCP Business School, Columbia Business School, CentraleSupélec, Mines Paris,)

Notre mission est d'apporter le maximum de valeur à nos clients dans la valorisation de leur capital humain, en prenant en compte les grandes tendances du lifelong learning, telles que la personnalisation de la formation ou la transmission et la validation des compétences les plus professionnalisantes possibles.

Pour faire suite à la nouvelle organisation mise en place en janvier 2024, nous recherchons un **Sales and Marketing Operations Administrator**.

**Responsabilités**:
En tant que Sales and Marketing Operations Administrator, votre mission est d'optimiser l'efficacité des forces commerciales et marketing. Vous êtes un facilitateur et vos missions principales seront:

- **Gestion des tâches administratives et opérationnelles**_
- Aide dans la gestion du CRM Salesforce, avec construction de rapports et de Tableaux de bord pour faciliter l'analyse des ventes et créer des KPI de suivi ;
- Aide au reporting à destination aussi bien des commerciaux, des managers, que des clients,... ;
- Aide à la création de nos formations, sessions, intérêts dans Salesforce ;
- Aide dans l'implémentation de nouveaux outils intégrés à Salesforce ;
- Force de proposition dans l'optimisation de process ;
- Soutien du département Marketing avec accompagnement dans la création de contenu ;
- Aide à l'organisation logistique de nos évènements Marketing.
- **Facilitateur au service des commerciaux et du service Marketing**_
- Sales enablement : établir des programmes de formation à destination des commerciaux ;
- Suivi des leads ;
- Création de documents Commerciaux et Marketing ;
- Aide à la cartographie/mapping des comptes ;
- Aide potentielle du service INTRA pour la soumission des Appels d'Offres.

**Profil Recherché**:

- Bac +3/4 minimum ;
- Parfaite maîtrise de Salesforce ;
- Parfaite maîtrise des suites bureautiques Google et Microsoft ;
- Connaissance de Pardot serait un plus ;
- Connaissance du tunnel de ventes ;
- Rigoureux sur les chiffres et esprit analytique ;
- Appétence pour la résolution de problèmes ;
- Curieux ;
- Adaptabilité ;
- Tech savvy ;
- Sens de la diplomatie ;
- Bonnes capacités rédactionnelles ;
- Une expérience dans un service de Sales Operation serait un plus.

**Nous Offrons**:

- Une opportunité d'évoluer au sein d'une entreprise en croissance ;
- Des locaux en plein cœur de Paris, à deux minutes de l'Etoile ;
- Un package de rémunération compétitif, de l'intéressement et des avantages sociaux.

Type d'emploi : Temps plein, CDI

Avantages:

- Intéressement et participation
- Prise en charge du transport quotidien
- RTT
- Travail à domicile occasionnel

Programmation:

- Du lundi au vendredi

Lieu du poste : Télétravail hybride Paris 8e)