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Customer Success Manager B2C
Il y a 3 mois
Être Commercial.e B2C chez Marcel ça consiste en quoi ?
- Accompagner les nouveaux clients et promouvoir les avantages Marcel ;
- Identifier le besoin du client, le conseiller et répondre aux besoins sur-mesure ;
- Fidéliser les clients B2C en tissant une relation humaine de grande qualité ;
- Proposer des services additionnels ;
- Assurer les reportings et projections pour identifier les opportunités
Pour mener à bien vos missions vous travaillerez en étroite collaboration avec les différentes équipes (marketing, opération, data)
**Profil recherché**
De formation Grande École de commerce ou universitaire, vous avez une première expérience sur un poste similaire.
- Adapter son pitch à chaque discussion client en fonction du besoin exprimé et de l'interlocuteur ;
- Avoir le goût du contact humain
- Tenir un CRM parfaitement à jour ;
Vous avez également une appétence pour l'univers de la mobilité responsable ?
N'hésitez plus et postulez pour rejoindre l'aventure Marcel
Type d'emploi : Temps plein, CDI
Statut : Cadre
Salaire : à partir de 30 000,00€ par an
Avantages:
- Participation au Transport
- RTT
- Titre-restaurant
Programmation:
- Travail en journée
Types de primes et de gratifications:
- Commissions
Lieu du poste : Télétravail hybride Paris 2ème)
Date de début prévue : 02/01/2023
