Customer Care Specialist

il y a 2 semaines


Nice, Provence-Alpes-Côte d'Azur, France LCL Temps plein

En tant que référent dans les secteurs de la banque et de l'assurance pour nos clients professionnels, vous jouez un rôle crucial auprès d'artisans, commerçants, professions libérales et petites entreprises.

En visitant régulièrement les clients et prospects, vous intervenez aux moments clés de leur parcours pour leur fournir des conseils avisés et un soutien personnalisé, établissant ainsi des relations solides basées sur la confiance.

En tant que partenaire essentiel dans leur développement, votre expertise et votre capacité d'analyse vous permettront de recommander des solutions parfaitement adaptées à leurs besoins.

Vous partagez notre vision d'une approche humaine tournée vers l'avenir, insistant sur l'importance de l'inclusion pour façonner la banque de demain.

Évoluez au sein d'une grande entreprise au rayonnement international, le Crédit Agricole, en menant des actions de prospection, de conseil, d'analyse et de préconisation de produits et services financiers.

  • Analyser et recommander des solutions de financement, de gestion des flux et d'assurance en accordant une attention particulière à la gestion des risques et à la rentabilité globale de la relation.
  • Accompagner les professionnels dans la gestion de leur patrimoine personnel.
  • Assister les clients quotidiennement dans l'analyse financière de leur activité en étant informé en permanence sur l'économie locale.
  • Intégrer une agence collaborative pour conseiller les clients en personne ou à distance, en utilisant des outils tels que la visioconférence et la signature électronique.
  • Bénéficier du support d'experts produits & services pour offrir des solutions complètes et spécialisées à vos clients.

En mettant l'accent sur la relation client, votre expérience auprès de la clientèle professionnelle et votre engagement vous permettront d'évoluer vers des fonctions transverses ou managériales.

Participez à un processus de recrutement adapté à votre domaine d'expertise. Toutes nos opportunités professionnelles sont accessibles aux candidats en situation de handicap.

Exigences :

  • Expérience réussie en tant que Conseiller Clientèle de Professionnels
  • Diplôme Bac +3 / Bac +5

Jeunes diplômés ? Titulaire d'un Bac +5 dans une Ecole de Commerce, IAE ou Université avec une première expérience en alternance ou en stage en milieu bancaire.


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