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Community Success Manager
Il y a 3 mois
Ce poste comprend l'activité opérationnelle sur le périmètre national et international, ainsi que la gestion des projets. Les missions sont reparties en 3 grandes familles:
**Opérationnelle**:
la conversion et l'onboarding de nouveaux membres
l'animation et la fidélisation de la communauté grâce aux actions collectives ou individuelles
animation des webinars hebdomadaires et mensuels
**Projets**:
les partenariats avec les acteurs des secteurs de la HRtech, de la formation, des services pour les freelances etc
l'optimisation des processus facilitant l'expérience des consultants en recrutement, mais surtout leur réussite
**Contenu**:
Pour mener à bien vos missions quotidiennes et vos projets long terme, vous travaillerez en étroite collaboration avec les pôles Sales, Product, Marketing et les différents bureaux Européens.
**Profil recherché**:
- **4 à 5 ans d'expérience** professionnelle, dont au moins 3 dans la construction et l'animation de communautés
- **Anglais courant obligatoire**, allemand ou néerlandais bienvenu
- **Bac+5 indispensable.**
- Excellentes compétences en communication et en relation client
- Capacité à gérer plusieurs projets simultanément et à travailler dans un environnement en constante évolution.
- Connaissance du secteur du recrutement et de la HRTech est un vrai plus
Le Community Success Manager est un poste clé pour la croissance de la plateforme.
**Compétences attendues**:
- Satisfaction Client
- Customer Success Management
- Communication
- Anglais Des Affaires
- Recrutement Internet
- Conseil Communautaire
- Gestion De Projet
Type d'emploi : Temps plein, CDI
Salaire : 35 000,00€ à 45 000,00€ par an
Programmation:
- Du lundi au vendredi
- Travail en journée
Lieu du poste : En présentiel
