Legal Back-Office Advisor
il y a 4 semaines
Experience a career with tremendous potential
- We are a leading global technology and services provider that drives the success of upcoming brands. Collaborating with renowned brands worldwide, we enhance their operations through innovative solutions in more than 70 countries. Our commitment to excellence has earned us prestigious accolades like 'World's Best Workplaces,' 'Best Companies for Career Growth,' and 'Best Company Culture,' consistently over the years. As a Legal Back-Office Advisor located in Lisbon, Portugal, you will play a vital role in ensuring operational targets are achieved and meeting client expectations for superior quality, efficiency, and customer experience.
Embrace professional advancement and personal growth
- At Concentrix, we provide comprehensive training, cutting-edge technologies, and ongoing support to help you thrive. With ample opportunities for career progression and personal development, we empower our employees to realize their full potential. Over 80% of our managers and leaders have advanced internally, underscoring our commitment to nurturing talent. Our array of complimentary Learning and Leadership Development programs are tailored to kickstart your envisioned career journey.
Your Responsibilities
- Validate if transport operators comply with passenger rights.
- Assess individual customer cases and manage legal claims accordingly.
- Coordinate legal procedures with various stakeholders, such as lawyers and regulatory bodies, to evaluate the basis of customer claims.
Your Qualifications
- Ideal candidates for Concentrix exhibit:
- Proficiency in French (C2) and fluency in English (B2)
- Exceptional interpersonal skills
- Prior experience in Customer Service or tourism sector is advantageous
- Proactive, self-driven, and adept at collaborating within a team
Perks of the Role
- Full-time position with flexible contracts tailored to experience and client requirements
- Competitive compensation package and performance-based incentives
- Prominent office location in Lisbon, Portugal
- Referral bonuses and extensive paid training programs
- Access to career enhancement initiatives, specialized courses, and language training
Take the next step in your career
- If you believe this role aligns with your career aspirations, we encourage you to apply and explore why over 440k professionals worldwide choose Concentrix as their preferred employer. Concentrix upholds equal employment opportunities and a diverse, inclusive work environment free from bias or discrimination. Our recruitment process prioritizes job requirements, skills, and qualifications, irrespective of characteristics like race, age, gender, religion, or disability, in compliance with relevant laws.
Employment Eligibility
- To be considered for this position, applicants must hold legal authorization to work in Portugal in accordance with local regulations. French proficiency and relocation to Lisbon, Portugal, are prerequisites for this role.
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