IT Run Engineer
il y a 5 jours
Job Title: IT Run Engineer (IT Technician)
Location: Paris
Duration: 6 months initial contract
Setup: Contract
Job Description:
We are seeking an experienced IT Run Engineer to join our team, responsible for managing and supporting IT systems and ensuring seamless technical operations. The ideal candidate will provide support across various platforms, including Visio, Teams, and audioconferencing tools, while also resolving issues related to touchscreen devices and audio equipment (software updates, firmware, after-sales service).
The role involves troubleshooting and resolving IT issues for clients and partners, including handling email exchanges, network configurations, access permissions, and IT hardware inventory management. Additionally, the IT Run Engineer will manage and monitor IT-related problems, focusing on technologies such as Cisco NAS, Cisco ASA, Java, DB Oracle, and Polycom.
Key responsibilities include coordinating the deployment and monitoring of business applications (SPEL, SPI, Primavera, SPPID, PDMS), setting up virtual machines, managing firewalls, and deploying applications on Citrix platforms. The role also involves managing external AD accounts and creating, tracking, and resolving incidents via ticketing tools in close collaboration with IT teams.
Skills Required:
- Expertise in IT software and infrastructure
- Strong understanding of IT support management and ITIL processes
- Experience with network architecture, print servers, and virtual machine setup
- Proficiency in Citrix, Java, Oracle DB, and Cisco technologies
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