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Il y a 2 mois
Role: Salesforce Business Analyst for Banking Client
Location: Marseille (hybrid)
Contract: 6 months
TechOhana are currently seeking a skilled Salesforce Business Analyst for a 6-month contract to support an exciting clients Salesforce implementation and optimization projects.
Key Responsibilities:
- Gather and document business requirements, processes, and objectives.
- Collaborate with stakeholders to identify opportunities for system improvements.
- Analyse and map business processes to Salesforce capabilities.
- Develop and maintain detailed project documentation, including workflows, user stories, and test plans.
- Configure Salesforce to meet business requirements and perform system testing.
- Provide training and support to end-users.
- Generate reports and dashboards to monitor key performance metrics.
- Ensure data integrity and quality within the Salesforce platform.
Qualifications:
- Minimum of 5 years of experience as a Salesforce Business Analyst.
- Bachelor’s degree in Business, Information Technology, or related field.
- Proficient in Salesforce administration and configuration.
- Strong analytical and problem-solving skills.
- Excellent communication and stakeholder management abilities.
- Salesforce certifications are a plus
