Associate Solutions Architect
Il y a 2 mois
Who we're looking for
Associate Solution Architects work in Professional Services sales, as part of Zendesk Professional Services team.
Zendesk Professional Services team crafts solutions around every customer's unique business, needs and goals.
Solution Architects are responsible for scoping, estimating, planning and positioning services offerings, for new and existing Zendesk customers.
We are looking for a dynamic professional to join our Professional Services pre-sales team, based out of France.
What you'll be doing
This role will support the software sales across all segments (Enterprise, Mid-Market and Commercial) and territories of the DACH region.
Work collaboratively with Account Executives, Solution Consultants, Customer Success, Services Delivery and other Zendesk teams.
Gather requirements, create solutions, estimate efforts, build quotes, design project plans, draft statements of work.
Manage the professional services offerings, from deal inception through to offering presentation, commercial negotiation and signature.
Accountable for regional services bookings targets, as well as professional services enablement of territory sales and pre-sales teams.
What you bring to the role
Basic Qualifications:
- Proficient French speaker.
- High-energy, enthusiasm, positivity. "Can-do" and "Go-getter" attitude.
- Excellent interpersonal, communication, persuasion, and presentation skills.
- Hunger for candid feedback, continuous learning and self-improvement.
- Passion for problem solving and taking ownership of challenges.
- Bachelor's or Graduate degree.
- 2+ years of experience in software sales, pre-sales, implementation or technical support.
- Good understanding of customer relationship, engagement or experience software (e.g. Zendesk, Freshdesk, Hubspot, Intercom, Service Now, Talkdesk, Salesforce, Oracle, Genesys).
- Experience or knowledge of technical development and integration patterns or interfaces (e.g. REST API, JSON, HTML).
Fully Flexible:
In this role, you'll work primarily remotely with the support of a dynamic and caring team. We'll provide you with the digital tools and experiences to be together-even when we're apart. Being digital first doesn't mean we're digital only. You'll also have the flexibility to join us at a Zendesk workspace, in one of our Zendesk offices or our flex office spaces. We will bring our people together on occasion to connect, collaborate, learn, or celebrate in person.
Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.
Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.
Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.
The intelligent heart of customer experience
Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. We advocate for digital first customer experiences-and we stick with it in our workplace. Over 5,000 employees worldwide are collaborating from kitchen tables, home offices, coworking spaces, and Zendesk workspaces to make one team.
Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.
Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request.
-
Associate Solution Architect
il y a 4 semaines
Paris, Île-de-France Processia Temps pleinJoin Our Team as a Solution Architect AssociateAt Processia, we're on a mission to revolutionize the world of PLM. As a Solution Architect Associate, you'll play a key role in shaping the future of our clients' industries.About the RoleWe're seeking a talented and experienced Solution Architect Associate to join our team in France. As a key member of our...
-
Associate Solution Architect
il y a 4 semaines
Paris, Île-de-France Processia Temps pleinJoin Our Team as a Solution Architect AssociateAt Processia, we're on a mission to revolutionize the world of PLM. As a Solution Architect Associate, you'll play a key role in shaping the future of our clients' industries.About the RoleWe're seeking a talented and experienced Solution Architect Associate to join our team in France. As a key member of our...
-
Associate Solution Architect
il y a 2 semaines
Paris, Île-de-France Processia Temps pleinJoin Our Team as a Solution Architect AssociateAt Processia, we're on a mission to revolutionize the world of PLM. As a Solution Architect Associate, you'll play a key role in shaping the future of our clients' industries.About the RoleWe're seeking a talented and experienced Solution Architect Associate to join our team in France. As a key member of our...
-
Associate Solutions Architect
il y a 4 semaines
Paris, Île-de-France Zendesk Temps pleinAbout ZendeskZendesk is a leading provider of customer service and engagement software. Our mission is to deliver exceptional customer experiences through innovative technology and a passion for customer satisfaction.Job DescriptionWe are seeking a highly skilled and motivated Solution Architect to join our team. As a Solution Architect, you will be...
-
Salesforce Solution Architect
il y a 1 mois
Paris, Ile-de-France InterEx Group Temps pleinAre you a Salesforce Solution Architect passionate about designing robust, scalable solutions in the manufacturing sector? We are recruiting for a talented Salesforce Solution Architect to join our end client, a major player in the manufacturing industry, on contract to hire or contract. You’ll be able to lead the design and architecture of Salesforce...
-
Architecte de solutions automatisation ServiceNow
il y a 1 semaine
Paris, Île-de-France Gravity Conseil Temps pleinPoste d'architecte de solutions automatisation ServiceNowNous recherchons un architecte de solutions automatisation ServiceNow pour rejoindre notre équipe de conseillers du bureau de Montréal. Ce poste est en mode hybride.ResponsabilitésAccompagner nos spécialistes dans la mise en place de solutions innovantes.Mobiliser les différents experts afin de...
-
Architecte de solutions automatisation ServiceNow
il y a 6 jours
Paris, Île-de-France Gravity Conseil Temps pleinDescription du poste Nous recherchons un Architecte de solutions automatisation ServiceNow pour rejoindre notre équipe de conseillers du bureau de Montréal. Ce poste est en mode hybride. Nous prenons en charge les procédures de permis de travail pour les non-résidents du Canada, quel que soit leur statut actuel. Responsabilités Accompagner nos...
-
Architecte de solutions automatisation ServiceNow
il y a 7 jours
Paris, Île-de-France Gravity Conseil Temps pleinPrésentation du posteNous recherchons un Architecte de solutions automatisation ServiceNow pour rejoindre notre équipe de conseillers du bureau de Montréal. Ce poste est en mode hybride.ResponsabilitésAccompagner nos spécialistes dans la mise en place de solutions innovantes.Mobiliser les différents experts afin de produire des solutions répondant aux...
-
Architecte de solutions automatisation ServiceNow
il y a 1 semaine
Paris, Île-de-France Gravity Conseil Temps pleinResponsabilitésNous recherchons un Architecte de solutions automatisation ServiceNow pour rejoindre notre équipe de conseillers du bureau de Montréal. Ce poste est en mode hybride.Nous prenons en charge les procédures de permis de travail pour les non-résidents du Canada, quel que soit leur statut actuel.Compétences requisesAccompagner nos...
-
Sap Solutions Architect
Il y a 4 mois
Paris, Ile-de-France Lorien Temps pleinArchitecte de solutions SAPSAP S4 HanaParisÀ 110 000 eurosLorien soutient un partenaire Sap mondial de niveau 1 alors qu'il continue de développer ses capacités de conseil Sap en France.Nous avons besoin d'un architecte de solutions principal, les principales exigences sont les suivantes :Minimum 5 ans d'expérience en conseil Sap/client, ceci...
-
Sap Solutions Architect
Il y a 2 mois
Paris, Ile-de-France HCLTech Temps pleinSAP Ariba Solution Architect -French speakerHCL Tech is a global technology company, home to more than 221,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing...
-
Architecte solutions
Il y a 4 mois
Paris, Ile-de-France Néosoft Temps pleinTous nos postes sont ouverts au télétravailGroupe indépendant de conseil en transformation digitale de près de 1800 collaborateurs, Néosoft s’est construit, depuis 2005, sur un modèle qui place l’excellence, le dépassement de soi et la RSE au cœur de sa stratégie.En nous rejoignant, vous intégrez des communautés d’experts et de talents qui...
-
Lead Solution Architect
Il y a 3 mois
Paris, Ile-de-France Wipro Temps pleinLead Solution ArchitectWipro is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. We leverage our holistic portfolio of capabilities in consulting, design, engineering, operations, and emerging technologies to help clients realize their boldest...
-
Cloud Solutions Architect
il y a 4 semaines
Paris, Île-de-France Amazon Temps pleinAbout the RoleAmazon Web Services (AWS) is seeking a Cloud Solutions Architect to join our thriving technical community and growing business in France Public Sector Team.As a Cloud Solutions Architect, you will have ownership of the technical relationship with customers, making recommendations on security, cost, performance, reliability, operational...
-
Architecte de solutions AWS
il y a 2 semaines
Paris, Île-de-France Gravity Conseil Temps pleinRejoignez notre équipe de conseillers en technologieNous recherchons un Architecte de solutions AWS pour rejoindre notre équipe de conseillers en technologie à Montréal. Ce poste est en mode hybride, ce qui signifie que vous travaillerez à distance et en bureau.ResponsabilitésConception de solutions : Collaborer avec les parties prenantes pour...
-
Solutions Engineer Associate
il y a 4 semaines
Paris, Île-de-France Zayo Group Holdings, Inc. Temps pleinJob Title: Solutions Engineer AssociateZayo Group Holdings, Inc. is seeking a highly skilled Solutions Engineer Associate to join our team. As a Solutions Engineer Associate, you will play a key role in designing and implementing solutions that meet the needs of our customers.Key Responsibilities:Assist in the preparation of proposal responses and...
-
Security Solutions Architect
il y a 1 semaine
Paris, Île-de-France Salt Digital Recruitment Temps pleinJob Title: Security Solutions ArchitectJoin Salt Digital Recruitment in our mission to find the best talent for our clients. We are currently seeking a highly skilled Security Solutions Architect to join our team.About the Role:We are looking for a seasoned Security Solutions Architect to lead our security initiatives and ensure the security of our clients'...
-
Architecte de solutions AWS
il y a 7 jours
Paris, Île-de-France Gravity Conseil Temps pleinDéveloppez votre carrière en tant qu'Architecte de solutions AWS Nous recherchons un Architecte de solutions AWS expérimenté pour rejoindre notre équipe de conseillers du bureau de Montréal. Responsabilités : Conception de Solutions : Collaborer avec les parties prenantes pour comprendre leurs besoins affaires (fonctionnels et non fonctionnels)...
-
Architecte de solutions AWS
il y a 1 semaine
Paris, Île-de-France Gravity Conseil Temps pleinRecherche d'un Architecte de solutions AWSNous sommes à la recherche d'un Architecte de solutions AWS expérimenté pour rejoindre notre équipe de conseillers du bureau de Montréal. Ce poste est en mode hybride, ce qui signifie que vous travaillerez à distance et en bureau.ResponsabilitésConception de solutions : Collaborer avec les parties...
-
Cloud Solutions Architect
il y a 1 mois
Paris, Île-de-France Amazon Temps pleinAbout the RoleWe are seeking a highly skilled Cloud Solutions Architect to join our team at Amazon. As a key member of our cloud migration team, you will be responsible for designing and implementing cloud-based solutions for our customers.Key ResponsibilitiesDesign and implement cloud-based solutions for customersCollaborate with cross-functional teams to...