Right hand to Chief Operational Performance Officer H/F

il y a 3 jours

LevalloisPerret, Nanterre, France Lagardère Travel Retail Temps plein

Lagardère Travel Retail is one of the world leaders in Travel Retail, serving passengers in airports, railway stations and other concessions in 42 countries. One of the two divisions of the Lagardère group, Lagardère Travel Retail meets the needs of passengers and licensors in a holistic way through a network of more than 5 000 Travel Essentials, Duty Free & Fashion and Foodservice outlets. The group has established an ambitious CSR roadmap called P.E.P.S (Planet.Ethics.People.Social), in order to contribute to the construction of a more sustainable industry. In 2023, Lagardère Travel Retail generated €6.6bn sales.


In the context of a global reorganization, we are creating a new Group Operational Excellence Department, with the overall objective to drive top- and bottom-line store performance by continuously improving in-store execution leveraging internal and external expertise and innovation, support openings or distressed operations to foster profitable expansion.


This new department will include four teams:

• Store solutions

• Local Supply Chain, Loss Prevention and Transversal Projects management

• Operational quality

• Indirect purchasing


Chief Operational Performance Officer is also Chief Operating Officer Europe, supervising 4 countries.


MAIN MISSIONS

Right hand will support Chief Operational Performance Officer in a variety of missions related to Operational Performance Department, with a strong exposition to Top management and to all countries and businesses operated:

  • Ensure PMO of Group transformation program: track progress and gains in coordination with all streams’ leaders and countries, define gains tracking methodology and guidelines for countries; manage reporting to top management and shareholder
  • Support Chief Operational Performance Officer in tasks and projects transversal to the Operational Performance Department and coordination of the teams
  • Support Operational Performance teams on ad hoc needs: project management (potentially on all topics covered by the department: development of new store solutions, support to countries for openings, quality management, Supply Chain, Indirect Purchasing processes / tools development…), specific analysis, internal communication which is a key aspect of the department (management of contents and guidelines Library, Group events, newsletters…)


PROFILE

You have a Master in Management or Engineering and ideally you have :

  • Minimum 5 years of professional experience,
  • An experience in the following fields : Strategy, Project management, Consulting, Finance / Transaction services,
  • Financial / quantitative analysis acumen.


Ideally based in Levallois-Perret (Paris area), other European location could be discussed.


You have a good command of project management (organisation, coordination, prioritization, etc.) and Microsoft Office (in particular Excel and PowerPoint). You have analytical skills et you are fluent in English and French (spoken and written).


You have a taste for challenging environments and missions and are recognised for your flexibility, curiosity and versatility.

You have a strong ability to get things done while meeting deadlines, structured and organized, and good anticipation, organization and priority management skills.

You are autonomous, able to make decisions and deal with the unexpected.

You also have synthesis skills (oral and written) and good communication and interpersonal skills.


Joins us


We believe an inclusive and diverse culture can help businesses and people thrive. At Lagardère Travel Retail, we are committed to create a work environment where our people can fulfill their potential and be themselves and to support each and everyone of them in achieving their ambitions. We welcome and consider all applications regardless of their background and can ensure all candidates a fair and equal treatment.

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