Project Leader
il y a 4 semaines
Pour tenir notre objectif de devenir numéro 1 de la satisfaction client, une structure dédiée à la qualité de fonctionnement a été créée en 2022 au sein de la Direction du Numérique et de l'Organisation. Notre ambition est de piloter une approche zéro défaut client où chaque difficulté rencontrée par un client est une priorité, que le problème trouve sa source chez LCL, chez un de ses partenaires Groupe ou chez un prestataire externe.
Structure encore récente, vous serez acteur dans la détermination des leviers à exercer pour parvenir à atteindre les objectifs fixés. A ce titre, vous devrez faire preuve de leadership sur les sujets qui vous seront confiés en toute autonomie et être force de proposition afin de guider les orientations de la structure. Vous devrez également faire preuve d'un excellent relationnel, aussi bien au sein de l'équipe pour les travaux en co-construction qu'en externe (tribus SNI, Métiers, producteurs, prestataires).
Souhaitant renforcer la démarche déjà engagée par la structure, vous serez amené à réaliser les missions suivantes :
- Contribuer à l'élaboration de standard en matière de conception afin d'intégrer pleinement les enjeux de qualité dans un contexte agile et avec une orientation « produit » et parcours client
- S'intégrer pleinement aux projets stratégiques afin de veiller à ce que la qualité soit au cœur des travaux et ce, dès l'idéation du projet
- Apporter de l'expertise ou faire appel à l'expertise nécessaire pour accompagner les tribus et les Métiers notamment dans les tests, la mise en place de l'observabilité aussi bien technique que fonctionnelle et le pilotage des produits et parcours conçus
Tous nos postes sont ouverts aux personnes en situation de handicap.
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SAP SuccessFactors Consultant- Portugal
il y a 1 mois
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SAP SuccessFactors Consultant- Europe
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Drafter
il y a 1 mois
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Engineer
il y a 6 jours
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il y a 2 jours
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Workday Integration Manager
il y a 1 mois
Paris La Défense Cedex, France HR PATH Temps pleinHR PATH GROUPLe Groupe HR Path, acteur global du conseil RH, accompagne ses clients dans leurs projets de transformation RH, tant sur les aspects humains que outils (SIRH). Nous intervenons en Europe, Amérique et Asie-Pacifique, pour nos clients grands comptes et PME, afin de leur proposer un accompagnement global dans l'élaboration de leur stratégie RH....
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Chef de Projet Technique en Life Cycle Management
il y a 1 jour
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Senior Consultant
il y a 1 mois
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Quality Assurance Engineer
il y a 2 semaines
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Sr. Consultant
il y a 6 jours
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Senior Consultant
il y a 1 mois
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Account Executive
il y a 2 semaines
Paris La Defense Cedex, France opentext Temps pleinOPENTEXT OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of...
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Sr. Account Executive
il y a 1 jour
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