Team Manager
il y a 1 mois
We are recruiting for a Trilingual Team Manager in Paris, France. You will manage a team of around 15 multilingual customer agents who support clients of luxury brands.
You will be based in Paris and will work in a hybrid format with working some days during the week from home and some days from the office - after the initial training.
Your task is to create a stimulating work environment to continually increase the improvement and results of your team. You will work closely with your team to improve individual and department KPI performance.It will be your responsibility to analyse performances and make sure your team has the tools and knowledge they need to deliver their targets.
Designing and delivering individual and group training/coaching sessions will be part of your role.Requirements
The succesful Tri-lingual Team Manager has:
A r
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