Customer Success Data Internship
il y a 4 semaines
Moody's is a developmental culture where we value candidates who are willing to grow. So, if you are excited about this opportunity but don't meet every single requirement, please apply You may be a perfect fit for this role or other open roles.
Moody's is a global integrated risk assessment firm that empowers organizations to make better decisions.
At Moody's, we're taking action. We're hiring diverse talent and providing underrepresented groups with equitable opportunities in their careers. We're educating, empowering and elevating our people, and creating a workplace where each person can be their true selves, reach their full potential and thrive on every level. Learn more about our DE&I initiatives, employee development programs and view our annual DE&I Report at
Overview of the role/responsibilities:
Join our dynamic Customer Success team as an intern and play an integral role in improving the partnership with shaping the future of customer success at Moody's Analytics who is playing a central role in the company. This role is ideal for someone with excellent communication innovation and customer-centric skills.
Key Responsibilities:
Within Customer Success we want to improve our usage of data to better serve our customers, with the goal of being able to proactively provide advice and prioritize where we need to spend our time. The internship project would be to improve our current client health score adding more metrics, collaborate with product team on project MIDAS to integrate and collect additional usage data, build dashboard that will help us to understand usage, adoption of our solution. Part of the project will also lead to creating blueprints for future products and help automate our dashboard and clean data sources.
Mission will include :
- Improvement of Client Health Score: The intern will be expected to enhance the existing client health score system by integrating additional metrics. This could involve identifying relevant metrics, testing their effectiveness, and implementing them into the existing system.
- Collaboration on exiting Project: The intern will work closely with the product team on Project MIDAS, assisting with the integration and collection of additional usage data. This will involve understanding the project's goals, contributing to the design and execution of data collection strategies, and analyzing the collected data.
- Dashboard Development: The intern will be tasked with building a dashboard that provides insights into the usage and adoption of the company's solution. This could involve designing the dashboard layout, selecting and implementing the necessary data visualization tools, and ensuring the dashboard is user-friendly and informative.
- Blueprint Creation for Future Products: As part of the project, the intern will contribute to the creation of blueprints for future products. This could involve understanding the company's future direction, researching market trends, and collaborating with the team to design product blueprints that align with the company's vision.
- Automation and Data Cleaning: The intern will be expected to help automate the dashboard and clean data sources. This could involve developing or implementing automation scripts, identifying and resolving data quality issues, and ensuring the data used in the dashboard is accurate and reliable.
- Development of a Regression Testing Tool: To enhance the efficiency and reliability of the regression testing process of our software, the intern will be involved in the development of a specialized tool for regression testing. This includes designing the tool's architecture, implementing its functionality, and ensuring it effectively identifies issues when code alterations are made.
Duration - 6 months
Experience / Qualifications:
Our ideal candidate is currently pursuing a Master's degree in Data Analytics. You should find pleasure in comprehending user requirements, designing interfaces, and enhancing user interactions. As an intern in our Customer Success team, it is vital that you possess:
As a Customer Success intern, it is vital that you possess:
- Proficiency in English communication
- A drive to assist others in achieving their goals
- Enjoy resolving analytical and technical challenges
- Comfortability in utilizing data for deriving insights
- Strong communication skills, both orally and in writing, including presentation abilities
- The capacity to generate documentation and suggest process improvements.
Moody's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.
Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody's Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.
-
Senior Customer Success Manager
il y a 1 jour
Puteaux, Île-de-France Axway Software SA Temps pleinIn 2023, we are pursuing our ambitions to continue to enable organizations' digital transformation. Axway revitalizes IT infrastructures to enable brilliant digital customer experiences to unlock new business innovation and capabilities. And you'll have the support and camaraderie of your Axway leadership and colleagues to remind you that you're not alone on...
-
Stage Customer Success Manager
il y a 24 heures
Puteaux, Île-de-France DATASCIENTEST Temps plein**LE POSTE**Le rôle de notre Customer Success est de fournir la meilleure expérience client à nos utilisateurs et de veiller à ce que toutes les questions obtiennent une réponse de qualité le plus rapidement possible. Customer Success sera premier.e point de contact de tous les apprenants en formation pour toutes leurs demandes et suggestions....
-
Customer Success Manager
il y a 2 jours
Puteaux, Île-de-France Vialink Temps plein**Qui sommes-nous ?**:**La mission de VIALINK : simplifier et fiabiliser les parcours digitaux de nos clients.**Plus précisément, on sécurise et automatise les moments critiques du parcours clients tels que l'entrée en relation, la connaissance client et la contractualisation.Scale-up dans la RegTech et FinTech, VIALINK est un éditeur de logiciels SaaS...
-
Internship - Data & Process Analyst - June 2024 - (M/F)
il y a 2 semaines
Puteaux, Île-de-France AXA Group Temps pleinWhatever their stage of life, we provide over 108 million customers with the products and services they need to progress. From insurance to personal protection, and savings to wealth management, no matter the need we're always there for them. And we're always there for our employees. In 50 countries, we work hard to inspire pride and a sense of belonging in...
-
Internship - Data & Process Analyst - June 2024 - (M/F)
il y a 3 semaines
Puteaux, Île-de-France AXA Group Temps pleinWhatever their stage of life, we provide over 108 million customers with the products and services they need to progress. From insurance to personal protection, and savings to wealth management, no matter the need we're always there for them. And we're always there for our employees. In 50 countries, we work hard to inspire pride and a sense of belonging in...
-
Generative AI Internship
il y a 2 semaines
Puteaux, Île-de-France Moody's Temps pleinMoody's is a developmental culture where we value candidates who are willing to grow. So, if you are excited about this opportunity but don't meet every single requirement, please apply You may be a perfect fit for this role or other open roles.Moody's is a global integrated risk assessment firm that empowers organizations to make better decisions.At...
-
Generative AI Internship
il y a 4 semaines
Puteaux, Île-de-France Moody's Temps pleinMoody's is a developmental culture where we value candidates who are willing to grow. So, if you are excited about this opportunity but don't meet every single requirement, please apply You may be a perfect fit for this role or other open roles.Moody's is a global integrated risk assessment firm that empowers organizations to make better decisions.At...
-
Internship - Medical Underwriter (F/H)
il y a 1 mois
Puteaux, Île-de-France AXA Group Temps pleinWhatever their stage of life, we provide over 108 million customers with the products and services they need to progress. From insurance to personal protection, and savings to wealth management, no matter the need we're always there for them. And we're always there for our employees. In 50 countries, we work hard to inspire pride and a sense of belonging in...
-
Internship - Medical Underwriter (F/H)
il y a 2 semaines
Puteaux, Île-de-France AXA Group Temps pleinWhatever their stage of life, we provide over 108 million customers with the products and services they need to progress. From insurance to personal protection, and savings to wealth management, no matter the need we're always there for them. And we're always there for our employees. In 50 countries, we work hard to inspire pride and a sense of belonging in...
-
Customer Success Manager Paris H/F
il y a 2 jours
Puteaux, Île-de-France Yeswehack Temps pleinEn tant que Customer Success Manager, vous êtes responsable de la satisfaction des clients et vous contribuez activement et positivement à la réussite de leurs programmes de Bug Bounty & Vulnerability Disclosure Policy (VDP).Vous êtes l'interlocuteur privilégié des clients et vous assurez un suivi régulier auprès de chacun d'entre eux. Vous êtes le...
-
Internship - Medical Underwriter (F/H)
il y a 1 mois
Puteaux, Île-de-France GIE AXA Temps pleinWhatever their stage of life, we provide over 108 million customers with the products and services they need to progress. From insurance to personal protection, and savings to wealth management, no matter the need we're always there for them. And we're always there for our employees. In 50 countries, we work hard to inspire pride and a sense of belonging in...
-
Internship - Medical Underwriter (F/H)
il y a 2 semaines
Puteaux, Île-de-France GIE AXA Temps pleinWhatever their stage of life, we provide over 108 million customers with the products and services they need to progress. From insurance to personal protection, and savings to wealth management, no matter the need we're always there for them. And we're always there for our employees. In 50 countries, we work hard to inspire pride and a sense of belonging in...
-
Internship - Junior Health & Protection Underwriter - (M/F) - 6 months
il y a 4 semaines
Puteaux, Île-de-France AXA Group Temps pleinWhatever their stage of life, we provide over 108 million customers with the products and services they need to progress. From insurance to personal protection, and savings to wealth management, no matter the need we're always there for them. And we're always there for our employees. In 50 countries, we work hard to inspire pride and a sense of belonging in...
-
Internship - Junior Health & Protection Underwriter - (M/F) - 6 months
il y a 2 semaines
Puteaux, Île-de-France AXA Group Temps pleinWhatever their stage of life, we provide over 108 million customers with the products and services they need to progress. From insurance to personal protection, and savings to wealth management, no matter the need we're always there for them. And we're always there for our employees. In 50 countries, we work hard to inspire pride and a sense of belonging in...
-
Customer Success Officer
il y a 24 heures
Puteaux, Île-de-France Chronotruck Temps pleinChronotruck, commissionnaire digital, révolutionne le transport de marchandises en mettant en relation grâce à sa plateforme, des expéditeurs et des transporteurs en temps réel et vise à devenir le leader du marché du spot en France.Nous recherchons un/e Customer Success Officer pour accompagner nos partenaires et assurer leur satisfaction sur les...
-
Puteaux, Île-de-France AXA Temps pleinOur business, protection. We protect people, property and assets. Our purpose, Act for Human Progress by protecting what matters.Does this speak to you? Then come and join 149,000 future colleagues who are committed to our 95 million clients in 50 countries around the world every day.Your work environmentThe headquarters of the AXA Group (GIE AXA) brings...
-
Investment Data Platform Internship
il y a 1 jour
Puteaux, Île-de-France AXA Group Temps pleinThe AXA Group, world leader in Financial Protection, supports and advises its individual and corporate customers at every life stage, providing them with the products and services that meet their insurance, personal protection, savings and wealth management needs. Our areas of expertise are reflected in a range of products and services adapted to the needs...
-
Investment Data Platform Internship
il y a 2 jours
Puteaux, Île-de-France AXA Temps pleinRéférence de l'offreType de contratStageNiveau d'expérienceEtudiantsSociété du groupeGIE AXAFamille métierData ScienceLocalisationPUTEAUX, Hauts-de-SeineVotre rôle et vos missions:The AXA Group, world leader in Financial Protection, supports and advises its individual and corporate customers at every life stage, providing them with the products and...
-
Connected Cars Partners Success Manager
il y a 2 jours
Puteaux, Île-de-France Transatel Temps pleinAt Transatel, we imagine innovative cellular connectivity solutions and deploy them around the world for prestigious clients like Airbus, Stellantis, Worldline and Jaguar Land Rover. As a leading Mobile Virtual Network Operators enabler and global IoT connectivity pioneers, our SIM & eSIM connect millions of consumers and industrial devices and vehicles.Our...
-
Finance Analyst Internship H/F
il y a 2 jours
Puteaux, Île-de-France AXA Group Temps pleinWhatever their stage of life, we provide over 108 million customers with the products and services they need to progress. From insurance to personal protection, and savings to wealth management, no matter the need we're always there for them. The headquarters of the AXA Group (GIE AXA) brings together our corporate activities. It provides guidance and...
