F&B Rooftop Manager
il y a 4 semaines
Description of the Hotel
Hilton's premium lifestyle hotel brand emphasizes local authenticity and the customer experience. Our hotel is the first Canopy by Hilton in Cannes.
It has 141 rooms including suites and apartments, a bar, two restaurants, a rooftop, an indoor and outdoor pool, fitness, spa and conference and event spaces.
From the 400 m2 rooftop, our Marea restaurant offers a panoramic view of the bay of Cannes, the Lérins islands and the Esterel massif.
Marea is a vibrant celebration of the bounty of the ocean and its products, inspired by the diverse cuisine of the Mediterranean coastal regions. Seasonal, locally sourced seafood forms the basis of a light and contemporary menu, carefully prepared by our Executive Chef Alexander Douglas Burger.
So imagine working in this idyllic setting
We are looking for our future F&B Rooftop Manager (permanent employment contract) for the Marea
What to expect...
Upon arrival :
- Manager, motivate and organize your teams in order to optimize the quality and creativity of the restaurant's services, in compliance with the brand's standards, be force of proposition.
- Participate in the definition and implementation of the Catering strategy in the points of sale (catering, bar).
- Develop the result and management of the various points of sale, expenses and profitability (challenge your teams).
- Participate by your good dress to the image of the establishment.
- Have an exemplary behaviour in line with the values of the institution
Daily :
At the customer level :
- Manage and track customer feedback and complaints
- Maintain a strong relationship with customers in order to build loyalty
- Be a guarantor of the quality of service to the client, ensure his comfort and ensure that the welcome is warm and personalized
At the technical level :
- Manage and enhance the restaurant
- Organize and supervise implementations based on activity forecasts and product information
- Ensure the quality of the presentation of sales materials and verify compliance with pricing
- Be responsible for maintaining equipment and furniture in good condition, ensuring the reliability of equipment and monitoring technical interventions
- Coordinate and control the various points of sale catering to ensure quality service to the customer.
- Ensure that the service is in line with the standards of the institution.
At the team management level :
- Ensure annual assessment interviews of its managers, set their objectives and ensure the successful completion of annual employee interviews
- Develop the motivation and commitment of its teams by creating a good working atmosphere
- Ensure consistency of schedules according to the hotel's activity and periods
- Facilitate working meetings, information and exchanges with his team
- Ensure compliance with labour legislation in its points of sale
- Train and motivate your team on sales arguments and ensure their application
- Recruit, integrate, facilitate, organize, train, motivate and develop its employees.
At the commercial / sales level :
- Ensure your team's business behaviour
- Create "incentive" challenges within your team to motivate them
- Be strong and advise the client on the various services
- Promote the different outlets
- Be attentive and anticipate the customer's request
- Increase sales from points of sale through additional sales techniques
- Contribute to customer loyalty through your quality of service
At the management level :
- Ensure management results in line with hotel objectives
- Be responsible for compliance with collection, management and control procedures according to internal procedures
- Adapt the organization of its department and optimize workforce management to improve the "premium cost"
- Supervise the restaurant's raw material purchases and ensure proper inventory management.
- Recommend possible corrective measures to improve turnover and control costs.
- Initiate new projects and ensure their implementation.
In terms of health/safety/environment :
- Ensure cleanliness of the catering areas and guarantee strict compliance with hygiene rules (HACCP)
- Be a guarantor of the good condition, operation of equipment and heritage of the various points of sale restoration
- Develop and follow up on an action plan based on the results of hygiene analysis
- Apply and enforce hotel safety rules (fire...)
- Be responsible for the security of property and persons within its scope
You are a member of our team if you :
- Have a strong motivation
- Have experience in a similar position.
- Your motto is "nothing is impossible"
- You speak English very well.
- You are precise, punctual, organized, rigorous and have a strong commitment to doing well
- You are in the starting blocks, ready to start ASAP
Your Advantages :
- Participation in transport
- 13th month from 6 months of service
- Advantageous rates on the establishments and restaurants of our hotel group
- Special rates on all Hilton chain establishments
- Parking subscription at a preferential rate
- Dynamic and friendly team
- Permanent employment contract
- Fully renovated break room with sea view
- No-break schedule
- Parking subscription at a preferential rate of 93 € per month
- Mutual company at 21 €
- Garment pressing
- Bike park and electric scooter with charging station
If you think you have the profile that fits our offer, we are looking forward to your application
DisclaimerThis job posting is for a position at a hotel that is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel's employment practices, including recruiting, hiring, salary, benefits and compensation decisions, and the collection and processing of the personal data that you provide on this website. If you accept this position, you will be employed by a franchisee and not by Hilton. You will not be eligible from compensation or benefits from Hilton. You will be eligible for compensation or benefits only as may be provided to you by the independent franchisee.
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