Customer Care Service
il y a 4 semaines
Quelles sont les missions ?
Le CabRH, cabinet de recrutement et d'approche directe, recrute pour son client, spécialisé dans la logistique, un Agent Customer Service H/F pour une embauche en CDI au Havre.
Le poste :
Au sein de l'agence vous effectuez les missions suivantes :
- Répondre aux demandes clients et les conseiller dans leurs démarches
- Suivre les transports et gérer les anomalies
- Mettre en place des indicateurs
- Rester en contact avec les clients afin de les tenir informer de l'avancement de leur dossier
- Gérer la facturation et les litiges
Quel est le profil idéal ?
Titulaire d'un diplôme dans le domaine du transport ou de la logistique, et d'une expérience significative sur un poste similaire.
Bon niveau d'Anglais obligatoire (lu, parlé & écrit)
Vous êtes réactif, organisé, polyvalent et capable d'anticiper les anomalies pour mieux les gérer.
Qui a publié cette offre ?
Candidat ou entreprise, Le CabRH vous accompagne dans votre parcours de recrutement. Nous recrutons
partout en France et nous vous accompagnons pour trouver votre prochain emploi Le CabRH, cabinet de
recrutement et d'approche directe, intervient dans tous les secteurs d'activités et sur tout le territoire. Nous
vous accompagnons durant toutes les phases du recrutement quelle que soit votre taille d'entreprise : TPE /
PME / ETI. Que vous soyez en poste ou en recherche d'emploi Le CabRH s'engage à vous accompagner sur vos
processus de recrutement que soient votre poste et secteur de recherche.
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