Emplois actuels liés à Business Service Manager - La CellesousGouzon - Total Energies
-
Manager des Services d'Identité Numérique
il y a 1 semaine
La Celle-sous-Gouzon, Nouvelle-Aquitaine, France Saint Gobain Temps pleinDécouvrez ce postePourquoi sommes-nous à la recherche d'un Digital Identity Services Manager H/F?Au sein du département Digital Workplace, l'équipe Digital Identity est responsable de l'ensemble des services liés à la gestion des identités et des accès des collaborateurs du groupe, ainsi que de l'architecture des services Microsoft (AD, Entra ID,...
-
IT Service Desk Manager
il y a 4 semaines
La Celle-sous-Gouzon, Nouvelle-Aquitaine, France ACCOR Temps pleinJob Title: IT Service Desk ManagerAbout the Role:The IT Service Desk Manager is a key position within our organization, responsible for overseeing the Service Desk teams who provide support to all users across the region. This role requires a strong technical background, excellent leadership skills, and the ability to manage multiple priorities.Key...
-
Service Delivery Manager
il y a 4 semaines
La Celle-sous-Gouzon, Nouvelle-Aquitaine, France ATOS FRANCE Temps pleinService Delivery Manager Nous recherchons un Service Delivery Manager pour renforcer nos équipes de DSI. Le candidat idéal aura une expérience de 3 ans minimum dans un poste similaire et une formation Bac+5 en informatique. Missions Définir et maintenir les documents de services Vérifier la conformité des contrats et participer à leurs rédactions ...
-
Digital Identity Services Manager H/F
il y a 1 mois
La Celle-sous-Gouzon, France Saint Gobain Temps pleinPourquoi a-t-on besoin de vous ?Au sein du département Workplace, l'équipe Digital Identity est en charge des services afférents à la gestion des identités et des accès des collaborateurs du groupe ainsi que de l'architecture des services Microsoft (AD, Entra ID, M365). La gestion des identités comporte la collecte des informations auprès des...
-
IT Operations Manager
il y a 4 semaines
La Celle-sous-Gouzon, Nouvelle-Aquitaine, France Marriott International Temps pleinJob SummaryLeads and operates Information Technology (IT) discipline for properties and managed offices in scope. Manages a team of IT resources and is accountable for day-to-day hotel and company office IT operations. Provides support to operations leaders for owner relations and negotiations on IT matters. Once handed over from the direct manager,...
-
Service Delivery Manager H/F/X
il y a 2 semaines
La Celle-sous-Gouzon, Nouvelle-Aquitaine, France ATOS FRANCE Temps pleinService Delivery ManagerBienvenue chez Eviden, acteur clé du numérique de prochaine génération et leader mondial du cloud, du calcul avancé et de la sécuritéEviden opère dans tous les secteurs d'activité, et fait rayonner son expertise sur l'ensemble du continuum numérique.Nous rejoindre, c'est à la fois une opportunité exaltante de contribuer au...
-
Cloud and Infrastructure Service Line Specialist
il y a 2 semaines
La Celle-sous-Gouzon, Nouvelle-Aquitaine, France Cognizant Technology Solutions Temps pleinCloud and Infrastructure Service Line SpecialistCognizant Technology Solutions is seeking a highly skilled Cloud and Infrastructure Service Line Specialist to join our team. As a key member of our Service Line, you will be responsible for driving business growth and delivering exceptional client experiences in the cloud and infrastructure space.Key...
-
Service Delivery Manager H/F/X
il y a 4 semaines
La Celle-sous-Gouzon, France ATOS FRANCE Temps pleinBienvenue chez Eviden, acteur clé du numérique de prochaine génération et leader mondial du cloud, du calcul avancé et de la sécurité ! Eviden opère dans tous les secteurs d'activité, et fait rayonner son expertise sur l'ensemble du continuum numérique. Nous rejoindre, c'est à la fois une opportunité exaltante de contribuer au futur de la...
-
Service Delivery Manager H/F/X
il y a 1 mois
La Celle-sous-Gouzon, France ATOS FRANCE Temps pleinBienvenue chez Eviden, acteur clé du numérique de prochaine génération et leader mondial du cloud, du calcul avancé et de la sécurité ! Eviden opère dans tous les secteurs d'activité, et fait rayonner son expertise sur l'ensemble du continuum numérique. Nous rejoindre, c'est à la fois une opportunité exaltante de contribuer au futur de la...
-
Cloud and Infrastructure Services Specialist
il y a 4 semaines
La Celle-sous-Gouzon, Nouvelle-Aquitaine, France Cognizant Technology Solutions Temps pleinJob Title: Cloud and Infrastructure Services SpecialistCognizant Technology Solutions is seeking a highly skilled Cloud and Infrastructure Services Specialist to join our team. As a key member of our organization, you will be responsible for leading and championing Cognizant's Cloud, Infrastructure, and Platform offerings in France and Southern Europe.Key...
-
Service Delivery Manager H/F/X
il y a 3 semaines
La Celle-sous-Gouzon, Nouvelle-Aquitaine, France ATOS FRANCE Temps pleinPrésentation du posteNous recherchons un Service Delivery Manager pour renforcer nos équipes de la DSI d'IDnomic. Le candidat idéal possède une expérience d'au moins 3 ans dans un poste similaire et une formation Bac+5 en informatique.MissionsDéfinir et maintenir les documents de services.Vérifier la conformité des contrats et participer à leurs...
-
IT Systems Manager
il y a 3 semaines
La Celle-sous-Gouzon,, France ACCOR Temps pleinJob Title: IT SpecialistJob Summary:Rixos Premium Qetaifan Island North is seeking an experienced IT Specialist to join our team. As an IT Specialist, you will be responsible for managing and maintaining our organization's IT systems, networks, software, and hardware. You will ensure the smooth operation of IT resources to support business operations and...
-
Technical Solutions Account Manager EMEA
il y a 4 semaines
La Celle-sous-Gouzon, Nouvelle-Aquitaine, France Hightouch Temps pleinAbout HightouchHightouch is a pioneering Composable Customer Data Platform that empowers businesses to take action on their data. Our platform helps companies use their own data warehouse to collect, prepare, and activate customer data for marketing personalization and business operations.The RoleWe're seeking a Technical Solutions Account Manager to join...
-
Directeur des Services
il y a 1 semaine
La Celle-sous-Gouzon, Nouvelle-Aquitaine, France ATOS FRANCE Temps pleinRejoignez notre équipe et contribuez au succès d'Eviden en tant que Service Delivery Manager !MissionLe Service Delivery Manager est responsable de la gestion des contrats de services et garantit le respect des engagements envers les clients. Il assure le suivi opérationnel et propose des améliorations pour développer et améliorer l'activité....
-
Incident/Problem Manager
il y a 4 semaines
La Celle-sous-Gouzon, Nouvelle-Aquitaine, France INETUM Temps pleinJoin INETUM as an Incident/Problem ManagerAs an Incident/Problem Manager at INETUM, you will be part of our IT Service Management team, responsible for ensuring the smooth operation of our IT services. Your primary goal will be to identify, classify, and resolve incidents and problems in a timely and efficient manner.Key Responsibilities:Manage and resolve...
-
IT Systems Manager
il y a 1 mois
La Celle-sous-Gouzon, Nouvelle-Aquitaine, France ACCOR Temps pleinJob Title: IT SpecialistAbout the RoleWe are seeking an experienced IT Specialist to join our team at ACCOR. As an IT Specialist, you will be responsible for managing and maintaining our organization's IT systems, networks, software, and hardware. Your primary goal will be to ensure the smooth operation of IT resources to support business operations and...
-
IT Systems Manager
il y a 4 semaines
La Celle-sous-Gouzon, Nouvelle-Aquitaine, France ACCOR Temps pleinJob Title: IT SpecialistAbout the RoleWe are seeking an experienced IT Specialist to join our team at ACCOR. As an IT Specialist, you will be responsible for managing and maintaining our organization's IT systems, networks, software, and hardware. You will ensure the smooth operation of IT resources to support business operations and improve efficiency.Key...
-
Bilingual Customer Service Representative
il y a 7 jours
La Celle-sous-Gouzon, Nouvelle-Aquitaine, France Apside Temps pleinAs a Customer Service Agent with Language Skills, you will be responsible for providing excellent customer support to clients in their native language. This is an exciting opportunity to work in a dynamic environment and make a real difference in people's lives.Provide high-quality customer service to clients in their native languageRespond to customer...
-
IT Systems Manager
il y a 3 semaines
La Celle-sous-Gouzon, Nouvelle-Aquitaine, France ACCOR Temps pleinJob Title: IT SpecialistAbout the RoleWe are seeking an experienced IT Specialist to join our team at ACCOR. As an IT Specialist, you will be responsible for managing and maintaining our organization's IT systems, networks, software, and hardware. You will ensure the smooth operation of IT resources to support business operations and improve efficiency.Key...
-
Communication Manager App Store
il y a 4 semaines
La Celle-sous-Gouzon, Nouvelle-Aquitaine, France Societe Generale Temps pleinJoin Our Team as a Communication and Community Manager App StoreWe are seeking a highly motivated and passionate individual to join our team as a Communication and Community Manager App Store. As a key member of our digital team, you will be responsible for developing and implementing a comprehensive communication strategy for our applications.Key...
Business Service Manager
Il y a 2 mois
- Bac + 5, engineering degree
- At least 10 years of experience in writing business proposals
- Strong ability to work under pressure, manage a large number of topics and offers in tandem, and meet deadlines.
- Fluency in English (read, written and spoken)
- Strong ability to communicate externally and internally
- Strong negotiation skills, especially with customers and suppliers
- Strong cross-functional management experience
- High level of autonomy
Experience in ESS project management for EPC contract execution and service contract execution is an asset.
Activities
- Offer O&M/OPEX service solutions for long-term service contracts.
- Lead the development of service contracts and negotiation with customers and local service providers/subcontractors. Ensure that what has been sold and is required is properly reflected and accounted for in service contracts
- Guarantee the development and continuous improvement of the operating cost management tool and Services.Work with the sales and marketing team to identify opportunities and sales growth of service contracts.
Generate new solutions and global service offerings to be applied on new or existing service contracts. - Support the processes of monitoring spare parts consumption within the framework of the warranty, inventory forecasting, optimization and sharing of the spare parts pool between the main service and maintenance contracts with customers.
- Lead cross-functional initiatives, including other regions by involving the Procurement, Engineering, Quality, Field Intervention teams to take into account feedback from the field in new or existing service offerings.
Support and interaction with the ILS teams (in charge of calculating the MTBF) and the Service Manager (in charge of the operational execution of the contracts). - Provide support to the Service Manager, for the development of processes and methods for the implementation of digital solutions, remote monitoring and diagnostics, and a 24/7 hotline for efficient management of long-term O&M contracts.
- Ensure customer satisfaction
- Supporting our team members and ensuring they understand and are able to support a strong safety culture.
Context & Environment
As a Business Service Manager, you are responsible for generating new solutions and proposals for long-term service contracts. You are responsible for the development of service offerings (OPEX costs and margins) during the bidding process for new projects. You lead the negotiation of O&M service contracts with the customer. You will lead the implementation of new maintenance solutions and services to improve customer support and profitability of the company, such as reducing the cost of maintenance expenses and improving service contract margins.
Apply
- X
