Knowledge Manager
il y a 3 semaines
Knowledge Manager
Maltem Group is a community of 1,200+ passionate individuals dedicated to innovation, new technologies, data, and digital transformation projects.
Founded in 2001 and located in 13 different countries, our footprint covers France, Singapore, Hong Kong, Vietnam, Philippines, Thailand, Luxembourg, Belgium, Madagascar, Mauritius Island, Morocco, US, Canada and Australia. Our expertise consists of 20 years of market knowledge in business organization, digital practices, agile, data management and innovation.
Our aim is to support our partners in building a sustainable competitive advantage in their industry and be at the forefront of innovation and customer experience.
Role.
Maltem is growing its team regarding a Knowledge Manager in Paris (Issy-les-Moulineaux and Évry-Courcouronnes). We are looking to expand our team of IT Infrastructure Project managers to lead projects for International clients.
Duties – What You’ll Be Doing
- Define the knowledge management strategy for our knowledge base and maintain high quality, up-to-date, and searchable content for audiences of varying skill level
- Promoting collaboration and knowledge sharing through defining, supporting and encouraging the use of knowledge to employees of all skill levels and roles
- Controlling the accessibility and flow of knowledge within the organization and to external parties
- Helping capture new knowledge with the usage of a knowledge base
- Monitor progress by leveraging analytics to assess the impact, engagement, functionality and effectiveness of knowledge management strategy
- Providing relevant coaching, training and support to champion a knowledge management culture
Qualifications
- 5 years of experience in Knowledge Management
- ITIL Foundation Certificate desirable
- Ability to work autonomously as well as contribute in a team and professional environment
- Good communication (verbal and written) and interpersonal skills
- Good time management skill
- Ability to effectively manage multiple, concurrent activities, while understanding and managing priorities, dependencies and risk
- Have a strong focus on customer service
- Strongorganizingand organising skills
- Strong reporting and analytical skills with attention to details
- Strong problem-solving skills
- High level of initiative and self-motivation
We care for each other, and our employees are at the heart of everything we do. We are community-driven. By joining us, you will have access to a pool of passionate experts across data engineering, analytics, data science, Infrastructure, Change and Project Management.
So, are you ready to join us?
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