Clinical Technical CI Advisor
il y a 4 semaines
Le conseiller technique clinique CI est chargé de fournir une assistance clinique et technique à distance sur nos produits et la gestion des comptes. En tant que conseiller technique clinique CI chez Cochlear, vous jouerez un rôle central dans l'assistance à apporter aux professionnels de la santé, au personnel du terrain et aux patients porteurs d'un implant cochléaire.
Au sein de la division implant cochléaire de notre filiale française et en collaborant avec le pôle B2B et B2C qui composent le service client, vos missions principales seront :
- Apporter un support à l'équipe terrain en fournissant une assistance téléphonique technique/clinique et sur les réglages des implants cochléaires
- Suivre les procédures relatives aux réclamations clients
- Apporter un support sur les logiciels et les équipements de réglage
- Gérer le suivi des activités dans le CRM conformément aux procédures et polices internes.
- Assister le service client dans la résolution de problématiques terrain récurrentes
- Assister le terrain lors d'évènements avec les hôpitaux, rencontres de professionnels ou de patients
- Participer et contribuer activement aux réunions transversales et d'équipe.
- S'engager dans des évènements EMEA, forum, et réseau afin de rester au fait des tendances et développements de l'industrie
Idéalement, vous répondez aux exigences suivantes:
- 2 à 3 ans d'expérience sur un poste similaire idéalement dans un secteur d'activité réglementé.
- Orientation process et sens du service clients
- Anglais confirmé
- Gestion des priorités et réactivité
- Rigueur
- Force de proposition
- La connaissance d'un ERP et d'un CRM sont des atouts
Cochlear's mission is to help people hear and be heard. As the global leader in implantable hearing solutions, Cochlear is dedicated to helping people with moderate to profound hearing loss experience a life full of hearing. We aim to give people the best lifelong hearing experience and access to innovative future technologies. We collaborate with the industry's best clinical, research and support networks. That's why more people choose Cochlear than any other hearing implant company. Learn and grow with us as we tackle the most complex challenges in helping more people to hear and experience life's opportunities.
If you feel that you have the skills and experience to be successful in this role and take on new challenges to build your career with Cochlear, please start your application by clicking the apply button below.
#CochlearCareers
How we recognise your contribution
We want Cochlear to be a place where our people truly enjoy coming to work. Through our internal programs and employee benefits, we aim to create an environment where our people will feel value and supported. Whether your focus is on continuous learning, professional development or simply finding an environment which enables you to thrive whilst balancing family or personal life commitments, then we have several programs in place to support you.
For more information about Life at Cochlear, visit www.cochlearcareers.com
At Cochlear we value and welcome the unique contributions, perspectives, experiences, and backgrounds of our employees and aim to build a culture that celebrates and leverages these differences, creating a sense of belonging and enabling our people to realise their full potential. We offer flexible working arrangements, and we understand flexibility is not the same for everyone. We're open to a conversation about what flexibility means for you.
-
Clinical Technical Ci Advisor
Il y a 4 mois
Toulouse, France Cochlear Ltd Temps pleinCochlear is the global market leader in implant hearing solutions. Cochlear's mission is to help people hear and be heard. Around the world, more people chose a Cochlear-branded hearing implant system than any other. A Cochlear Implant is an electronic device that is surgically implanted under the skin near the ear that restores hearing to those who suffer...
-
Clinical Technical Ci Advisor
Il y a 4 mois
Toulouse, France Cochlear Ltd Temps plein**Le conseiller technique clinique CI** est chargé de fournir une assistance clinique et technique à distance sur nos produits et la gestion des comptes. En tant que conseiller technique clinique CI chez Cochlear, vous jouerez un rôle central dans l'assistance à apporter aux professionnels de la santé, au personnel du terrain et aux patients porteurs...
-
Clinical Development Director in Dermatology
Il y a 7 mois
Toulouse, France Pierre Fabre Group Temps pleinYour mission We are seeking a talented and highly motivated Clinical Program Leader in Dermatology (Clinical Development Director) to develop and enhance experience in design and management of clinical studies in Dermatology diseases, working in collaboration with the Clinical Team. You will support the relevant clinical studies for the...
-
Technical Documentation Specialist Lead
il y a 2 semaines
Toulouse, Occitanie, France Ansys Temps pleinImmersive ExperienceAnsys is a pioneering force in simulation technology, empowering innovators to turn their design concepts into successful, innovative products faster and at a lower cost. We are seeking an exceptional Technical Documentation Specialist to play a pivotal role in creating, editing, and managing technical documentation, training resources,...
-
Regional Technical compliance h/f/d
Il y a 6 mois
Toulouse, France Vitesco Technologies Temps pleinJob Summary Responsible for the group function "Technical Compliance" in the respective location (classe d'emploi G13). Responsible for local roll-out and monitoring the Technical Compliance Management System (TCMS) as well as to drive its continuous improvement.Coordinate local TC clearings and incidents and align with global team for appropriate...
-
Technical Lead
il y a 1 semaine
Toulouse, France VIVERIS Temps pleinContexte de la mission: Afin de fournir une solution de réseau d'accès par satellite avec une connectivité haut débit, nous recrutons un technical leader H/F. Responsabilités: - Piloter et encadrer techniquement les équipes de développement ; - Animer le process de pull requests ; - Analyser la dette technique ; - Contribuer à la définition et au...
-
Technical Content Strategist II for Embedded Systems
il y a 3 semaines
Toulouse, Occitanie, France Ansys Temps pleinAt Ansys, we are a team of innovators passionate about pushing the limits of world-class simulation technology.We empower our customers to turn their design concepts into successful, innovative products faster and at a lower cost.We are looking for a talented Technical Content Strategist II to join our SMP unit and play a vital role in creating, editing, and...
-
Technical Leader
il y a 3 semaines
Toulouse, France Forum Emploi-Formation-Alternance: Talents Handicap Temps plein**Description de l'entreprise** Sopra Steria,** acteur majeur de la Tech en Europe avec 56 000 collaborateurs dans près de 30 pays, est reconnu pour ses activités de conseil, de services numériques et d’édition de logiciels. Il aide ses clients à mener leur transformation digitale et à obtenir des bénéfices concrets et durables. Le Groupe apporte...
-
Vice President, Head of Manufacturing Operations
Il y a 3 mois
Toulouse, France Evotec Temps pleinVice President, Head of Manufacturing Operations - all genders The primary focus of this job is to lead and guide the late stage clinical and commercial biologics manufacturing operations (Cell Culture, Purification, and Support Services) at Just-Evotec Biologics’ state-of-the-art J.POD facility located in Toulouse, France. This position will partner with...
-
Vice President, Head of Manufacturing Operations
Il y a 3 mois
Toulouse, France Evotec Temps pleinVice President, Head of Manufacturing Operations - all genders The primary focus of this job is to lead and guide the late stage clinical and commercial biologics manufacturing operations (Cell Culture, Purification, and Support Services) at Just-Evotec Biologics’ state-of-the-art J.POD facility located in Toulouse, France. This position will partner with...
-
Vice President, Head of Manufacturing Operations
il y a 3 semaines
Toulouse, France Evotec Temps pleinVice President, Head of Manufacturing Operations - all gendersThe primary focus of this job is to lead and guide the late stage clinical and commercial biologics manufacturing operations (Cell Culture, Purification, and Support Services) at Just-Evotec Biologics’ state-of-the-art J.POD facility located in Toulouse, France. This position will partner with...
-
Spacecraft System Design Leader
il y a 4 semaines
Toulouse, Occitanie, France Astroscale Temps pleinA key position for an accomplished Spacecraft Systems expert is available at Astroscale France. This individual will play a vital role in shaping the company's engineering department and advancing its growth in the Systems area.The successful candidate will be responsible for leveraging their technical expertise to drive progress and support the development...
-
Vice President, Head of Manufacturing Operations
Il y a 3 mois
Toulouse, France Evote Temps pleinVice President, Head of Manufacturing Operations - all gendersThe primary focus of this job is to lead and guide the late stage clinical and commercial biologics manufacturing operations (Cell Culture, Purification, and Support Services) at Just-Evotec Biologics’ state of the art J.POD facility located in Toulouse, France. This position will partner with...
-
Chargé D'étude en Hydro-électricité
Il y a 2 mois
Toulouse, France CTS Consulting & Technical Support Temps plein**Description** Dans le cadre de nos activités dans le domaine de l'énergie, nous sommes à la recherche d'un chargé d'étude en hydro-électricité (H/F). Hydraulicien de 5 ans ou plus d’expérience en hydroélectricité ayant une expérience significative dans au moins un des trois types d’affaire ci-dessous : - Vanne en conduite : Référent...
-
R&d Project Manager
il y a 4 semaines
Toulouse, France V.I.M.S Video Interventionnelle Medical Temps pleinAt Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient’s mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds. As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life...
-
DevOps Engineer
Il y a 3 mois
Toulouse, France Scaleway Temps pleinDepuis nos bureaux situés à Paris et à Lille, nous perfectionnons quotidiennement l'écosystème cloud de Scaleway, dont nous sommes les premiers utilisateurs. Nos quelques 25 000 clients nous choisissent pour notre redondance multi-AZ, notre expérience-utilisateur fluide, nos datacenters neutres en carbone ainsi que nos outils natifs de gestion...
-
Downstream Senior Process Engineer Lead for Biologics NPI
il y a 4 semaines
Toulouse, Occitanie, France Evotec WD Temps pleinAbout the RoleWe are seeking a highly skilled Downstream Senior Process Engineer to lead our New Product Introduction (NPI) team at Just-Evotec Biologics.As a key member of our multidisciplinary team, you will be responsible for leading activities related to the introduction of new products to our J.POD Toulouse biotherapeutics manufacturing facility.You...
-
Chargé d'étude en Hydro-électricité
Il y a 2 mois
Toulouse, France CTS Corporate Temps pleinA propos de l'entreprise : CTS Consulting & Technical Support est une société de conseils en ingénierie et bureau d'études. L'attention réelle que nous portons a` nos consultants et le suivi personnalise´ de leurs carrières font partie des fondements de CTS Consulting & Technical Support. Sous la marque CTS, 8 entités...
-
Storage Enginering Manager
il y a 1 mois
Toulouse, France Scaleway Temps plein**About Scaleway Storage Tribe** Scaleway’s Storage Tribe builds and operates the foundational storage products and infrastructure that power our customers’ data needs at massive scale. Managing hundreds of petabytes of data, we develop homegrown object and block storage platforms, ensuring high performance, scalability, and reliability. The tribe...
-
Manufacturing Associate III – Cell Culture
Il y a 7 mois
Toulouse, France Just Evotec Biologics EU Temps pleinThe focus of this job is to perform the successful execution of clinical and commercial manufacturing operations while ensuring cGMP compliance. This position is responsible for performing manufacturing operations and requires significant on-the-floor presence, as well as technical subject matter expertise in operations. Manufacturing Associates III are...