Salesforce Customer Data Platform

il y a 3 semaines

Nantes, France OSF Digital Temps plein

Job Description


OSF Digital is looking for a Salesforce Customer Data Platform (CDP) Solution Architect who will play a crucial role in the implementation of the CDP product by developing innovative solutions for technical and digital marketing requirements leading to the successful implementation.

As the Solution Architect you will use subject matter expertise to act as a trusted advisor using functional and/or technical knowledge, product knowledge, data management, industry and consulting experience, and knowledge of their client’s business to deliver the optimal solutions and approaches for the client. Meeting with C-level, Director-level, management-level and user-level customer contacts, the Solution Architect must be able to adapt to each type of conversation, whether it’s strategic and high-level, or highly detailed and technical.

You will have strong presentation skills and be able to effectively present. In this role there is the expectation that you will also work on Marketing Cloud Personalization (Interaction Studio) and Marketing Cloud Intelligence (Datorama) projects and Additionally, this role will include develop of best practices and shared-assets.


What You Will Do-Responsibilities:


• Work on customer CDP complex projects and transform their architecture to get the best out of their investments.

•Lead and mentor a team of CDP Architects, CDP Data Engineers and CDP Consultants

• Establish, own and refine processes and documentation to standardize sales & delivery excellence

• Partner with the Senior Director, CDP and the business development team and support sales motions through developing sales collateral as well as tailored, architectural recommendations throughout the sales process

• Responsible for capacity planning and forecast of the CDP technical team members, whilst working closely with other Mar-Tech leads (Interaction Studio, DTR, MC) on cross products architecture collaboration for multi clouds, multi products implementations

• Bring high level consulting related to complex integrations & architectures with multiple Salesforce solutions connected

• Oversee & advice on implementations with enterprise-level customers from kick-off to go-live.

• Act as process/functional guide, collaborate with leaders on business transformation projects to suggest industry standard methodologies and design scalable, optimized business processes and best practices across various clouds on Salesforce platform.

• Design/architect customized solutions within the Salesforce platform to support critical business functions and meet project objectives, client requirements, and company/customer goals

• Communicate with Program managers, clients, and other stakeholders to design cohesive project strategies and ensure effective collaboration throughout all phases of development, testing and deployment,


Requirements:


• Strong understanding of customer data platforms and the modern data infrastructure

• Hands-on experience of working with Customer Data Platforms like Adobe Experience Platform Real-Time CDP, ActionIQ, Acquia CDP, mParticle or Salesforce CDP

• Proficient with Salesforce basics, Apex, VisualForce, Lightning, RDBMS and JavaScript, Sales Cloud/Service Cloud, SFDX

• Experience in multi-system integration

• Strong understanding of customer data platforms and the modern data infrastructure

• Proficient with Salesforce basics, Apex, VisualForce, Lightning, RDBMS and JavaScript Sales Cloud/Service Cloud, SFDX

• Experience in multi-system integration


What we Offer:


• Private Medical/Health Insurance

• Travel Insurance and travel/accommodations expense re-imbursement (Or a daily allowance)

• Perk Box Platform benefits including: Gym, shopping discounts, cinema access, etc.

• A stable and dynamic working environment where you can develop

• Access to permanent internal training and workshops

• A dedicated career management plan-360 appraisal/evaluation system that includes promotion, bonus and raise opportunities

• Technical certifications upon requests

• Premium account access to e-Learning platforms like: Team Treehouse, Udemy, Pluralsight, Guru99 etc.

• Dedicated period of Training & Mentorship

• Flexible working schedule

• Periodical teambuilding

• A stable and dynamic working environment where you can develop

• The possibility to come up with ideas, be listened and see them implemented

• Hybrid or Full-Remote working opportunities

• And many other perk.

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