Senior Sales Operations Manager

About CarCutter

At CarCutter, we are redefining automotive sales with AI-powered image technology that helps dealerships and marketplaces sell more vehicles, faster.

Our platform transforms the vehicle photography workflow with hyper-realistic 3D backgrounds, interactive 360° spins, precise cut-outs, grounded shadows, and consistent branding. By integrating advanced AI models into every stage of the process, we help businesses produce high-quality vehicle imagery at scale while improving efficiency, engagement, and conversion.

CarCutter is a cutting-edge SaaS solution trusted by leading players in the automotive industry.

Visit CarCutter

Location: Paris, Place de Clichy, 75008
Work model: Hybrid, with two remote days per week

Context

CarCutter is entering its next stage of growth, and building a highly disciplined, scalable go-to-market operating model is one of our top priorities.

We are looking for an exceptional Senior Sales Operations Manager to become the operational backbone of our GTM organization.

We are looking for someone who can understand how the business works, translate commercial priorities into scalable processes, systems, and CRM operations. And continuously improve how our teams operate.

You will own Sales Operations end to end: CRM architecture and updates, sales processes, data quality, pipeline/lead management, forecasting, performance tracking, incentives, and GTM automation.

You will work directly with the CRO and closely partner with Sales, Customer Success, Operations, Marketing, Finance, and Product.

We are looking for someone who combines very deep CRM (Hubspot) operational expertise, strong analytical thinking, and exceptional execution skills — someone who can design the right system and then build it themselves.

Environment: B2B SaaS | ~45-person GTM organization | Enterprise & SMB | Europe & US

What you will own

CRM Architecture, Systems & Data

• Own HubSpot architecture across the full customer lifecycle, from lead generation and sales through onboarding, account management, subscriptions, renewals, and expansion.

• Design scalable data models, lifecycle stages, pipelines, properties, workflows, and automations.

• Build and maintain complex HubSpot workflows and integrations.

• Structure products, pricing, contracts, subscriptions, and customer segmentation in HubSpot.

• Establish clear CRM governance and ensure consistently high data quality across teams.

• Identify and eliminate manual processes through automation, no-code tools, and AI.

• Continuously challenge whether our systems and processes can scale with the business.

Sales Process & Execution

• Own and continuously improve the sales operating model across Enterprise and SMB.

• Define and document clear processes from lead qualification through opportunity management, closing, handover, expansion, and renewal.

• Define pipeline stages, exit criteria, required data, and operating rules.

• Drive pipeline discipline and ensure teams consistently follow agreed processes.

• Support territory design, account allocation, lead routing, and sales capacity planning.

• Identify operational bottlenecks and proactively implement solutions.

Performance & Analytics

• Own reporting on pipeline, conversion, sales velocity, win rates, productivity, and commercial performance.

• Build dashboards that help Sales and Marketing managers and leadership understand what is happening, why it is happening, and what actions should be taken.

• Partner with Sales leadership on pipeline reviews, performance reviews, and forecasting.

• Identify trends, risks, and opportunities through data rather than simply reporting metrics.

• Continuously improve the quality and reliability of GTM data.

Incentives & Commercial Governance

• Own sales incentive planning, calculations and commission tracking.

• Ensure compensation plans can be accurately measured and operationalized.

• Support quota setting, target allocation, and sales performance analysis.

• Partner with Finance to reconcile bookings, ARR, revenue, contracts, and incentive calculations.

Cross-functional GTM Operations

• Partner with Marketing to build reliable lead generation processes, attribution, routing, and funnel tracking.

• Partner with Finance on bookings, revenue reporting, subscriptions, and commercial performance.

• Partner with Customer Success and Operations to ensure consistent customer lifecycle data.

• Train and coach GTM teams on tools, processes, data quality,