Chief of Staff
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Overview
- Strategic right-hand to the CEO — you will be the connecting thread between vision, strategy and execution
- Lead Leadership Team rituals: agendas, pre-reads, and follow-up on decisions and trade-offs
- Translate the strategic plan into concrete objectives (OKRs, roadmap) and track progress
- Prepare reviews for the board, investors and the executive committee (COMEX)
- Ensure decision discipline: who decides what, when and how
- Explore new innovation opportunities: offerings, new markets and new business models
- Lead market studies, benchmarks and competitive analyses
- Design and test proofs of concept (POCs) in real conditions, analyze feedback and iterate quickly
- Operationalize validated solutions with the Food, Revenue and Delivery teams
- Lead strategic projects that impact multiple functions
- Challenge department heads on their priorities and action plans
- Identify efficiency opportunities: automation, shared resources and process optimization
Requirements
- Around ten years of experience in fast-paced environments — and you thrive in them
- Comfortable with both strategy and operations, able to switch between the two naturally
- Experienced in bringing together multidisciplinary teams around complex projects
- Able to synthesize information, prioritize and stay on course even when multiple topics accumulate
- Direct, rigorous, and equally comfortable challenging ideas and being challenged
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