Clinical Specialist III

Additional Location(s): Canada-QC-Montreal; Belgium-Diegem; Canada-QC-Région de Quebec; France-Auvergne-Rhône-Alpes; France-Grand Est; France-Occitanie; France-Provence-Alpes-Côte d'Azur; France-Île-de-France; Italy-Bologna; Italy-Milan; Italy-Padova; Italy-Rome; Italy-Torino; Switzerland-Bern; Switzerland-Genf; Switzerland-Lausanne; Switzerland-Neuenburg; US-LA-Baton Rouge; US-LA-Lafayette/Lake Charles; US-LA-New Orleans; US-MA-Lowell.

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.

Diversité - Innovation - Bienveillance - Collaboration mondiale - Esprit gagnant - Bienveillant - Haute performance

Chez Boston Scientific, nous vous donnerons l’opportunité d’exploiter tout ce qui est en vous en travaillant dans des équipes d’employés diversifiés et hautement performants, pour relever certains des défis les plus importants de l’industrie de la santé. Grâce à l'accès aux derniers outils, informations et formations, nous vous aiderons à faire progresser vos compétences et votre carrière. Ici, vous serez accompagné dans votre progression - quelles que soient vos ambitions.

French translation to follow / Traduction française à suivre

About The Role

As a Clinical Support Specialist, you will be at the forefront of Boston Scientific's mission, providing high-end clinical support to new and existing customers on BSC Electrophysiology products. Collaborate with our dynamic team to ensure successful product adoption across hospitals in Quebec and Atlantic Canada. Boston Scientific is a leading provider of innovative Cardiac devices, committed to transforming patient care. Our cutting-edge products play a vital role in advancing cardiovascular health. Join us in making a difference

Your Responsibilities Will Include

• Provide expert clinical support on the full EP portfolio.
• Act as the primary contact for Boston Scientific customers in the territory, offering on-site support.
• Collaborate with Territory Managers to achieve sales targets and manage the defined territory strategically.
• Conduct education and training sessions on BSC Electrophysiology products for healthcare professionals and clinical center personnel.
• Build relationships with Key Opinion Leaders and targeted customers, ensuring high-quality clinical support.
• Educating customers on product merits through presentations and demonstrations.
• Providing commercial support, troubleshooting, and product support.
• Supporting clinical research and participating in case reviews and observations.
• Meeting with clients to identify clinical needs and discussing how our products can address them.
• Developing business relationships with hospital personnel and key decision makers.
• Responding to customer needs and complaints, ensuring optimal solutions.
• Fostering strong relationships with sales and marketing colleagues. Traveling within Quebec for product support. Other duties as required.

Required Qualifications

• Minimum of 5 years’ experience in electrophysiology procedures with catheter ablation and 3D mapping system.
• University degree or Electrophysiology specialty training.
• Willingness to work in laboratory and operating room environments.
• Track record of outstanding clinical support that drives excellence in the field.
• Excellent written and oral communication skills.
• Ability to travel, including overnight and/or weekends as needed, within Quebec, Canada and occasional international travel.
• Bilingual in French and English.
• Driver’s license in good standing.

Preferred Qualifications

• Experience with Boston Scientific OPAL systems

À propos du rôle

En tant que spécialiste du soutien clinique, vous serez à l'avant-garde de la mission de Boston Scientific, en fournissant un soutien clinique haut de gamme pour les gammes de produits en électrophysiologie. Collaborez avec notre équipe dynamique pour assurer avec succès l’adoption de nos technologies dans tous les hôpitaux du Québec et des Maritimes. Boston Scientific est l'un des principaux fournisseurs de dispositifs cardiaques innovants, engagé à transformer les soins aux patients. Nos produits de pointe jouent un rôle essentiel dans l’amélioration de la santé cardiovasculaire. Rejoignez-nous pour faire la différence

Vos Responsabilités Comprendront