AV and Media Engineer

Be part of the launch of Paris’s next iconic destination

SUMMIT Entertainment Venture is creating a new generation of immersive destinations around the world. With SUMMIT Paris opening soon, we’re bringing to life a one-of-a-kind venue where art, architecture, technology, hospitality, and entertainment come together.

Our goal is simple: to deliver a spectacular, emotionally engaging experience that makes SUMMIT a must-visit destination for Parisians, visitors from across France, and international travelers alike.

As part of its launch, SUMMIT Paris is looking for an A/V and Media Engineer to join its team.

Job Description

An AV and Media systems engineer who operates, maintains, and provides technical support for audiovisual and media systems at Summit Paris. The individual will oversee a broad variety of cutting-edge exhibits featuring real time generative media systems and show controlled audio and lighting. They will serve as one of 4 full-time technology staff and work closely with the observatory's marketing and sales operations departments to facilitate all event and special programs activity.

Key Responsibilities

• Oversees an array of audiovisual systems, possibly including but not limited to an immersive theater, a large-scale media wall featuring real time user generated artwork, and audio/lighting show-controlled exhibit areas;
• Manages a comprehensive maintenance plan to ensure systems are operating optimally and proactively monitored;
• Provides initial troubleshooting and break/fix for audiovisual systems, escalating to outside vendors - AV integrators, Software and content producers, and manufacturers - and tracking to resolution;
• Provides initial troubleshooting and response for Observatory critical flow systems (ticketing, admissions & visitor management, point of sale,), supported by our Business Applications teamand equipment manufacturers/vendors;
• Tracks issues to resolution and together with Observatory staff, IT operations, AV integrators, and manufacturers develop lessons learned and a preventative plan to prevent or minimize re-occurrence;
• Assists Observatory marketing and sales operations teams with the planning and execution of events and special programs including:
  • Needs assessment, communicating systems specifications and site logistics to clients, event firms, and rental companies;
  • Customizing and preparing areas and systems of the Observatory to meet event needs; overseeing outside vendors and rental companies' operation in the building and facilitate efficient setup, care, and appropriate use of house equipment;
  • Where needed, operating, or overseeing the operation of the technology systems in the building to ensure the health of the equipment and success of the event.

Education and Experience

The ideal candidate holds a Bachelor’s degree in a related field and will have worked in a best-in-class retail/hospitality environment for a minimum of five (5) years of demonstrated expertise with audio/visual technology, electronic media, computers, and other technologies described herein. Must have experience leading and motivating service-oriented teams.

Knowledge, Skills, and Abilities

• Knowledge and experience operating networked audiovisual systems including:
  • laser projectors;
  • LCD videowalls;
  • Audio systems (audio DSPs, amplifiers, and speakers);
  • high-performance video processors;
  • supervisory control systems.

• Experience operating lighting consoles. Knowledge of DMX, Art-Net, and sACN protocols, and their integration into show-controlled exhibits;
• Ability to quickly troubleshoot and identify root cause of issues and act to mitigate or resolve them;
• Ability to track and document issues - occurrence, path to resolution, and proactive maintenance/follow up - to improve overall uptime and long-term reliability;
• Knowledge of AV event workflows and requirements; experience operating or overseeing event audiovisual activities a plus;
• Knowledge of AV-over-IP protocols (Dante, NDI, ST 2110): configuration, signal routing via network encoders/decoders and IP switching matrices, troubleshooting;
• Knwoledge of content management on digital signage platforms (schedule and update playlists) a plus;
• Conversational/working fluency in English and French.

SUMMT Entertainment Ventures is proud to be an equal opportunity employer. Our commitment to diversity and inclusion is reflected in who we are, what we do, and the experiences we deliver. We sincerely value diversity with regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, and all the other characteristics that make us unique.