Head of Sales

Head of Sales - France

Location: Paris, FR

Company: Alstom

About Nomad Digital

Nomad Digital is the world's leading provider of passenger and fleet connectivity solutions to the railway industry. Founded in 2002, and headquartered in the UK, currently serving more than 80 global customers in more than 40 countries, Nomad designs, builds, deploys and manages passenger Wi‑Fi and on-board passenger infotainment systems. Nomad also provides remote online condition-based monitoring and maintenance solutions for optimising fleet management, operational performance and improving fuel economy.

When you join Nomad Digital, you will join a forward-thinking, fast-growing, fun environment with access to some of the very latest technology in its field. You will work with experts who innovate collaboratively, creating an environment of teamwork and trustworthiness.

Overview

Nomad Digital is looking for a Head of Sales, France to take full commercial ownership of a portfolio of strategic customers within the rail and transport sector.

This is an empowered and autonomous role combining key account leadership and new business development. You will act as the executive commercial owner for your accounts, driving revenue growth, leading senior customer relationships, shaping deals, and representing Nomad Digital at the highest level.

This is a hybrid role with a mix of working from home and being based in our Saint-Ouen office each week. Expect 25%–50% of this role to involve travel also.

Essential Duties and Responsibilities:

Strategic Account Ownership

• Own and develop long‑term strategic relationships with key customers, engaging at senior and executive level.
• Define and execute multi‑year account strategies, aligned with customer programmes and Nomad Digital’s growth objectives.
• evangelizes about Nomad technologies, possessing a good level of technical knowledge capable of presenting and discussing Nomad products and solutions clearly and effectively to clients and prospects.
• Provides quality feedback on product and service requests from the customer, ensuring they are acted on appropriately within the Nomad organization.
• Produces comprehensive and accurate reports / meeting notes to ensure relevant stakeholders remain adequately informed. Act as the primary commercial authority for assigned accounts.

Business Growth & New Opportunities

• Drive new business development within existing key accounts and targeted new customers.
• Identify, qualify, and shape opportunities from early engagement through contract award.
• Define competitive positioning and win strategies for complex sales cycles.
• Lead commercial discussions and contract negotiations, including review of legal and commercial terms, working closely with Legal and Finance.
• Balance commercial opportunity, risk, and margin in line with governance frameworks.
• Ensure compliance with Nomad Digital sales processes requirements, preparing & leading bid sign-off reviews, coordinating the relationship between key client personnel and Nomad Digital senior executives.
• Produce high quality proposals in collaboration with the Bid support team and in line with the bid process. Can produce as required a budgetary proposal to a sufficient standard of quality on his/her own, leveraging on Technical teams and expertise and using the templates provided by the bid team.
• Maintain full accountability for revenue, margin, backlog, and forecasts within assigned accounts.

Customer Governance & Internal Leadership

• Lead Business Reviews and formal customer governance forums.
• Act as the escalation point for commercial and relationship matters.
• Collaborates with the Delivery function to ensure the smooth transition of projects from Sales to Delivery, supporting Project Managers on client management issues as and when required.
• Updates CRM on a regular basis (minimum on a weekly basis), maintaining an accurate sales pipeline to assist management reporting upwards & to support the budget/ financial planning process.
• Provide leadership across internal teams (Bid, Delivery, Product, O&M) to ensure seamless execution and long‑term customer satisfaction.

Qualifications and Experience Requirements:

Experience

• Senior experience in strategic account management and complex solution selling.
• Proven track record of growing major accounts and winning new business
• Experience in rail, transport, Information and Communications Technology, or related infrastructure environments is strongly preferred.

Skills & Expertise

• Strong commercial, contractual, and negotiation capability.
• Ability to engage confidently with procurement, engineering, operat