Information Technology Support Specialist
il y a 1 jour
The IT Site Support Specialist is responsible for providing technical support and assistance to end-users at a specific site or location. Based in Paris, this role primarily supports the Paris office but will also provide assistance to the London office where required. The position involves troubleshooting complex hardware and software issues and ensuring the smooth operation of IT equipment and systems across both locations.The roleServe as the primary IT point of contact in the office, providing high-touch, professional, and user-focused support to staff at all levelsProvide timely, professional, and effective technical support to end-users, ensuring minimal disruption to business operationsDemonstrate a strong customer service mindset by actively listening, empathizing with users, and communicating clearly, even in high-pressure situations. Reaching out for assistance from other team members or groups where needed.Actively engage with those in the office and visitors by walking around the office, fostering strong relationshipsTroubleshoot and resolve hardware, software, and connectivity issues, escalating when necessary to ensure resolutionOnboard new users ensuring a seamless IT experience from day oneLead and coordinate IT projects at the site, working with other IT teams, ensuring successful implementationInstall, configure, and maintain computer systems and peripheralsRespond to user inquiries and resolve technical problems in a timely mannerAssist with the setup and configuration of audiovisual equipment for meetings and eventsCollaborate closely with other IT team members to maintain consistent, high-quality service across all systemsAssist with software and hardware upgrades and deploymentsMaintain accurate records of technical support requests and resolutions in ticketing systemAttend Desktop Services team meetings and proactively identify opportunities to improve user satisfaction, system reliability, and support efficiencyStay updated on emerging technologies and best practices in IT service and supportParticipate in on-call rotationQualifications and SkillsLanguage Skills - Fluent in reading, speaking, and writing French and English.Associate degree or equivalent in information technology or a related fieldMinimum of 2 years of experience in IT support or a similar roleStrong knowledge of computer hardware, software, and operating systemsProficiency in troubleshooting complex hardware and software issuesExcellent communication and customer service skillsStrong problem-solving and analytical abilitiesAbility to work independently and prioritize tasks effectivelyTechnical certifications (e.g., CompTIA A+, Microsoft Certified Professional) are a plus
-
Information Technology Support Specialist
il y a 17 heures
Greater Paris Metropolitan Region, France DBI Staffing Temps pleinThe IT Site Support Specialist is responsible for providing technical support and assistance to end-users at a specific site or location. Based in Paris, this role primarily supports the Paris office but will also provide assistance to the London office where required. The position involves troubleshooting complex hardware and software issues and ensuring...
-
Information Technology Support Specialist
il y a 5 jours
Paris, France TECEZE Temps pleinIT Technician (Relocation to Paris, France) We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. Key Skills and Qualifications Operating Systems: Extensive knowledge of Windows, macOS, SCCM, JAMF, Tanium. Hardware: Understanding of computer components, mobile devices, printers,...
-
Information Technology Support Specialist
il y a 2 semaines
Paris, France TECEZE Temps plein• Operating Systems: Extensive knowledge of operating systems like Windows,macOS, SCCM, JAMF, Tanium.• Hardware: Understanding of computer components, mobile devices, printers,networks• Software: Familiarity with productivity software, collaboration tools, securityprograms, etc.• Diagnostics: Ability to review logs, run monitoring tools, conduct...
-
Information Technology Specialist
il y a 2 semaines
Paris, Île-de-France Academic Ambition Pvt Ltd Temps pleinDear Aspiring professionals,STUDY & WORK Program: Paris, France (MASTERS PROGRAM ONLY)Recruiting since s of Alumni residing in France)Study Master in France and start a global career, along with the mandatory paid internship leading to a permanent job in France.Master of Computer Engineering: 10 SpecialisationsMultimedia & Information Technology Systems,...
-
Technology Resilience Support Specialist
il y a 2 jours
Paris, Île-de-France LSEG Temps pleinThe Technology Resilience Support Specialist is responsible for supporting the design, implementation, and continuous improvement of technology resilience initiatives. Acting as a subject matter expert, the Analyst provides insights and recommendations to ensure the organization's IT systems remain robust, recoverable, and aligned with business continuity...
-
Technology Resilience Support Specialist
il y a 2 jours
Paris, Île-de-France LSEG (London Stock Exchange Group) Temps pleinThe Technology Resilience Support Specialist is responsible for supporting the design, implementation, and continuous improvement of technology resilience initiatives. Acting as a subject matter expert, the Analyst provides insights and recommendations to ensure the organization's IT systems remain robust, recoverable, and aligned with business continuity...
-
Technology Resilience Support Specialist
il y a 4 jours
Paris, Île-de-France LSEG Temps pleinThe Technology Resilience Support Specialist is responsible for supporting the design, implementation, and continuous improvement of technology resilience initiatives. Acting as a subject matter expert, the Analyst provides insights and recommendations to ensure the organization's IT systems remain robust, recoverable, and aligned with business continuity...
-
Director of Technology
il y a 6 jours
Greater Paris Metropolitan Region, France RSight® Temps pleinAn exciting opportunity to join our client's team at afast-growing digital product engineering company with a global presence in 33 countries and over 19,000 experts. The company builds products, services, and experiences that inspire, excite, and delight. We are looking for aDirector of Technology (Enterprise Architect)to join this global...
-
Senior Information Technology Manager
il y a 5 jours
Paris, France Source One Technical Solutions Temps pleinSenior Recruiter at Source One Technical Solutions Base Salary plus Bonus and Cadre Benefits Base Salary: up to 100K Euros Bonus: up to 15K Euros Onsite in Paris, France *** Must be fluent in English and French *** Key Responsibilities Responsible for managing Information Technology for Company's Paris location. Partner in a consultative fashion with SVP, IT...
-
Information Technology Technician
il y a 1 semaine
Greater Lyon Area, France Tech Source Managed Services Temps pleinCompany DescriptionTech Source Managed Services, established in 2016, is an outsourcing company specializing in major IT projects and operational support for leading organizations. The company is dedicated to efficiently managing IT operations and maintaining organizational records. Known for its expertise in delivering tailored solutions, Tech Source...
