Information Technology Support Specialist

il y a 3 semaines


Paris, France TECEZE Temps plein

• Operating Systems: Extensive knowledge of operating systems like Windows,macOS, SCCM, JAMF, Tanium.• Hardware: Understanding of computer components, mobile devices, printers,networks• Software: Familiarity with productivity software, collaboration tools, securityprograms, etc.• Diagnostics: Ability to review logs, run monitoring tools, conduct testing to pinpointissues• Scripting: Write scripts to automate tasks using languages like PowerShell• Networking Concepts: Solid grasp of how LANs, WANs, Wi-Fi, VPNs etc. function• MDM: Mobile Device management toolInterpersonal Skills• Communication Skills: Ability to interact with users clearly, politely and patiently• Collaboration: Work with team members to solve issues and implementimprovements• Training Abilities: Skills to educate non-technical users on utilizing technology• Documentation: Note details clearly for future reference• Time Management: Prioritize and handle high volumes of support requests



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