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Datacenter Administrator

Il y a 2 mois


Puteaux, France Excelerate Temps plein

Role: Datacenter Administrator

Type: Permanent, Shift Pattern (4 on/5 off, Mornings/Afternoons/Nights)

Location: Puteaux, France - On-site

Salary: €30-33K base + Shift Allowances + Benefits


Our client provides on-site IT maintenance and support services across Europe, specialising in maintaining servers, storage systems, and network equipment for customers. They have since expanded into multi-vendor maintenance, datacenter services, and on-site technical support.


As a Datacenter Administration Technician, you will be responsible for monitoring a highly secure IT environment from an operations centre. You will proactively support the customer's IT infrastructure, ensuring health and availability, and act as a key point of contact for the customer.


Key Responsibilities:

  • Provide 24/7 IT environment support.
  • Respond swiftly to customer requests and resolve issues using standard SOPs.
  • Maintain customer relationships, managing expectations and communication.
  • Document and coordinate support activities while contributing to continuous improvement projects.
  • Communicate with technical and non-technical stakeholders Participate in and lead change management, problem management and incident management based on the ITIL model.


Required Skills & Experience:

  • Must be French native - Government Security clearance will be required
  • Minimum 3 years' experience in hardware maintenance (Server/Storage/Network)
  • Competency in Linux, Networking, Cloud, Ansible, Elasticsearch, Morpheus ideally
  • ServiceNow experience highly desired
  • Excellent communication skills, with professional English proficiency


What’s Offered:

  • A supportive and dynamic working environment.
  • Personalized career development and ongoing training.
  • Attractive benefits, including a meal allowance, health insurance, and performance bonuses.


If you are looking for a challenging and rewarding role in a fast-paced environment, apply now