Cisco Engineer

il y a 5 jours

Toulouse, France Glocomms Temps plein

Cisco Unified Communications Engineer


• Location: Toulouse

• Working patten: 2 days per week onsite

• Start Date: End of June/July

• Contract duration: 6 months rolling (12-18 Months total)


I am assisting a Leading IT services company who is working in conjunction with a leading company in the Aviation industry in the search for a skilled Freelance Cisco Unified Communications Engineer to work on a project with the managed services of their end customer. The main scope of the project will be to carry out project work and L3 support of Cisco telephony and video conference.


Both customers are a firm family name in their markets. The scope for progression and to do some really interesting projects is endless.


Glocomms has a long-standing relationship with the customer having already placed numerous contractors with them.


Key Responsibilities:


• Participate, lead and implement Cisco Telephony & Videoconferencing Projects.

• Occasionally assist operational teams (L1 & L2). Oriented to complex incident resolution

• Major incident (qualification, action plan, resolution, RCA, knowledge)

• Problem management

• Ensure the transfer of skills to technicians and engineers.

• Respond to specific customer requests in coordination with the Team Leader/SDM.

• Update technical documentation (HLD & LLD) and procedures.

• Perform hardware & configuration tests.


Qualifications:


• CISCO environment at least 5 years of experience.

• Good knowledge of the Cisco telephony and video conferencing environment.

• Knowledge of Cisco Telephony environment v12.5: (CUCM, Unity Connection, Jabber, IPPhone, ) • Knowledge of Cisco Video conferencing: CMS, and Cisco video conferencing (endpoints, TMS, ) • Knowledge of the VMware suite v7/v8.

• Mastery of SIP/H323 protocols.

• Extra Knowledge is a plus:

• Kurmi, Telisca, Real Time Monitoring tool, Prognosis, PeterConnects ecosystems

• Knowledge of WAN/LAN networks and security.

• Systems administration and PC environment would be a plus

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