Community Manager
il y a 6 jours
Location: Remote
About Us:
Kimohno is a luxury kimono brand that embodies elegance, timeless style, and the spirit of global travel. We are seeking a passionate Community Manager to join our team and help grow and engage our online community.
Job Responsibilities:- Community Engagement: Build, manage, and nurture an active community around the Kimohno brand on social media (Instagram, Facebook, LinkedIn, etc.).
- Content Moderation: Respond to comments, messages, and reviews in a timely and professional manner, fostering positive relationships with followers.
- Customer Relationship Management: Engage with customers and potential clients, addressing their questions and concerns while promoting our products and values.
- Brand Advocacy: Identify loyal followers and turn them into brand advocates by encouraging participation in contests, collaborations, and brand-related activities.
- Analytics: Monitor community growth and engagement metrics, reporting insights and recommendations for improving engagement and reach.
- Proven experience as a Community Manager, ideally for a luxury or fashion brand.
- Strong communication skills with an ability to engage with an audience authentically.
- Knowledge of social media platforms and community-building strategies.
- Ability to multitask and handle customer inquiries in a positive manner.
- Passionate about fashion, luxury, and customer experience.
- Grow Kimohno’s community over the next 6 months.
- Increase engagement rates across social media platforms.
- Develop and maintain a loyal and engaged audience.
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