Salesforce Functional Solution Architect

Il y a 4 mois

Puteaux HautsdeSeine, France Tata Consultancy Services Temps plein

Tata Consultancy Services (TCS) is an IT services, consulting and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for over 55 years. As part of the Tata group, India's largest multinational business group - TCS has over 614,000 of the world’s best-trained consultants in 55 countries.

TCS France is serving over 80 customers (reputed brands and part of CAC40) in France for over 28 years with 1,500 employees with investments spanning across regions in an innovation center and multiple delivery centers. TCS France has delivered double-digit growth for over 5 years supporting customers in digital transformation, Data and cloud journeys.

Context:

As a functional Salesforce architect expert in the insurance domain, you are responsible of leading the functional stream, from workshops to requirements gathering to functional solution design in Salesforce.

You are capable of deeply understanding the business challenges and the underlying business processes for an insurance company, and you can naturally use your Salesforce expertise to optimally map those requirements to the specificities of the Salesforce Industry cloud, all while respecting Salesforce best practices

Who you are:

You are a Salesforce expert enthusiast with at least 8 years of experience in the field

You are an expert in one or more Salesforce modules, ideally: Industry cloud (insurance)

You have and maintain at least 2 Salesforce certifications

You are accustomed to international contexts, and can contribute to the success of complex programs

You are passionate about resolving today’s business challenges through digital transformation

You are a good listener who can lead complex business discussions and manage key stakeholders to get to the desired outcome

Ambiguity, multi-tasking, rapid shifting in priorities and environments are not things that scare you

You are empathetic, accountable, and you are known to maintain good relationships with client and team members

You have a deep understanding of how Salesforce technology works, and you can identify how business requirements can optimally fit into Salesforce platform

You can design a functional journey easily, relying on your functional and Salesforce expertise

You know how to manage the development team and guide the team for optimal results

What you will do:

  • Facilitate and lead functional workshops with client key stakeholders
  • Manage the business requirements backlog: elaborate clear user stories, prioritize accurately the needs with the client, do the estimates & planning with the implementation team
  • Collaborate with technical solution architect / tech lead and propose the optimal functional solution that answers the client business needs while respecting Salesforce best practices
  • Elaborate functional design: Functional solution & design, functional user journeys, and others when applicable
  • Guide the implementation team in their understanding of functional requirements
  • Follow-up on the development phase, and ensure the developments are on the right track
  • Collaborate with data lead & integration leads when applicable to design accurately the data migration and integration strategies
  • Conduct demos and capture key stakeholders’ feedback
  • Lead quality assurance activities by reviewing test plans and following-up on execution
  • Review training materials and conduct key users training when applicable
  • Manage the functional stream under Agile methodology, conduct agile ceremonies when applicable

  • Working at TCS

Attractive fixed salary + variable compensation

Holiday Bonus

Profit sharing

CSE

Join an international group present in 50 countries

Work on ambitious and innovative projects

Participate in our community events: meetups followed by after-works, tech week, etc.

And because we want to help you grow and improve, we offer regular training and participation in conferences.

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