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in
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Technical Support
il y a 4 semaines
Hochschulrechenzentrum (HRZ) - We are the IT competence and service center of Justus Liebig University Giessen (JLU). Whether data processing, infrastructure or telecommunications supply - we enable around 26,500 students and 5,700 employees to advance science and research for society every day. This makes us the technical nervous system of the university - you too can become a part of it.
Join our HRZ from the earliest possible date on a full-time, permanent basis as a
IT employee (m/f/d) in IT support
The HRZ enables tomorrow's discoveries with today's IT - join us in the "Service" team. Here you will become part of our IT service structure and work in a customer-oriented manner. As part of our first-level support, you will advise our users by telephone, email and in direct discussions and promote the further development of services in administration, research and teaching.
User support by telephone, e-mail and direct contact
Completed relevant vocational training in the IT sector
Good knowledge of common hardware (PCs, notebooks, printers, as well as tablets and smartphones) and their operating systems such as Windows, MacOS, Linux, iOS, Android
Standard application software (MS Office, e-mail clients, web browsers)
IT services (e-mail, web, file & print services, LDAP, MS Active Directory)
Graphics and layout software, as well as knowledge of digital printing
Very good German and good written and spoken English language skills
A varied job with flexible working hours
Free use of local public transport (LandesTicket Hessen)
More than 100 training seminars, workshops and e-learning opportunities per year for personal development as well as a wide range of health and sports activities
Remuneration according to TV-H, company pension scheme, child allowance and special payments
