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Head of Architecture
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Head of Architecture
il y a 1 semaine
Île-de-France, France CMA CGM Temps pleinCEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. Present in 170 countries and with more than 110,000 employees spread over 1,300 sites, we are well on our way to achieving our vision: to be a Top 5 global 3PL.We believe that our employees are the key to our success. We want to engage and...
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Global Head of Product
il y a 1 jour
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Global Head of Product
il y a 19 heures
France Pluxee Temps pleinPluxee is a global player in employee benefits and engagement that operates in 31 countries. Pluxee helps companies attract, engage, and retain talent thanks to a broad range of solutions across Meal & Food, Wellbeing, Lifestyle, Reward & Recognition, and Public Benefits.Powered by leading technology and more than 5,000 engaged team members, Pluxee acts as a...
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Head of Operations and Strategy France
il y a 2 semaines
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Head of Service
Il y a 2 mois
SODA has partnered with a leading digital marketplace that seamlessly connects vendors and customers. Our client's innovative platform revolutionises business interactions, offering solutions for sales, marketing, and customer loyalty programs.
They are now seeking a dynamic and experienced Head of Customer Service to oversee all aspects of customer support, ensuring efficient resolution of both B2C (Business-to-Consumer) and B2B (Business-to-Business) customer issues within established Service Level Agreements (SLAs).
The Head of Customer Service reports directly to the Head of Operations.
Supervise and allocate resources for a local customer service team, coordinating with the outsourced service desk.
Collect data, create performance reports, and provide feedback to the Head of Operations.
Enhance support methods, develop training programs, and implement best practices.
Fully remote.
Up to €55,000 euros, along with a bonus and benefits, including sports event tickets.
