Senior Customer Marketing Manager

il y a 2 semaines


Paris, Île-de-France ContentSquare Temps plein

Senior Customer Experience Marketing ManagerAbout ContentSquareMake every customer count with the complete Digital Experience Analytics platform.Job DescriptionContentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. 4 billion in funding and expanded to 15 offices worldwide. We're looking for an enthusiastic and driven Senior Manager Customer Experience Marketing to join and cover our France and South markets, joining our dynamic global team. This is a unique opportunity to work at the heart of a global, fast-growing company, where you'll directly impact the success of our customers and our business's growth. You'll collaborate with cross-functional teams across Sales, Product, Customer Success, and Marketing to deliver best-in-class customer experiences, both virtually and in person.Partner closely with Sales, Field Marketing, Product, and Customer Success teams to align on goals and objectives. Customer Lifecycle Support: Support customers throughout their entire lifecycle, from onboarding to continued platform engagement, making sure they get the most value from Contentsquare. You can build trust and credibility with senior stakeholders and users.Exceptional Communicator: You can engage with customers at all levels, and you're comfortable presenting to senior executives. Fluent in both French and English, your written and verbal communication is top-notch.Project & Budget Management Pro: You're highly organized, with an ability to juggle multiple projects at once while maintaining a laser focus on priorities and budget. You're not afraid to test new approaches and think outside the box.Tech-Savvy: You're comfortable using CRM, marketing, and customer success tools such as Salesforce, Marketo, and Gainsight (experience with these is a plus).Why you should join ContentsquareWe invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each yearWork flexibility: hybrid and remote work policiesGenerous paid time-off policy (every location is different)Immediate eligibility for birthing and non-birthing parental leaveWellbeing and Home Office allowancesA Culture Crew in every country we're based in to coordinate regular activities for employees to get to know each other and bond outside of workEvery full-time employee receives stock options, allowing them to share in the company's successWe have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their heartsAnd more benefits tailored to each countryContentsquare is an equal opportunity employer.



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    Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. 4 billion in funding and expanded to 15 offices worldwide. We're looking for an enthusiastic and driven Senior Manager Customer Experience Marketing to join and cover our France and South markets, joining our dynamic global...


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    Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. 4 billion in funding and expanded to 15 offices worldwide. For more information, visit our careers blog.We're looking for an enthusiastic and driven Senior Manager Customer Experience Marketing to join and cover our France...


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